Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Capital Markets Associate

Company: SoFi

Location: Washington DC

Posted Dec 01, 2024

SoFi is seeking an Associate to join their Capital Markets team. The role involves conducting ongoing maintenance of loan warehouses, performing deep analysis work, and collaborating with senior managers. The company offers a range of benefits and is committed to embracing diversity.

Unsolicited Applications - our Talent Network (f/m/x)

Company: refurbed

Location: Washington DC

Posted Dec 01, 2024

The text describes a company called refurbed, which is a marketplace for refurbished products. The company is looking for employees to join their teams, including Supply, Strategy, Customer Service, Marketing, Finance, Analytics, Product Management, Engineering, and People. The company values transparency, open communication, and constructive feedback, and offers a range of benefits, including flexible working hours, unlimited training, and a healthy work-life balance.

Account Manager, Enterprise

Company: 3E

Location: Washington DC

Posted Dec 01, 2024

The job posting is for an Account Manager position at 3E, a company that provides data analytics and software solutions for workplace and chemical safety, product stewardship, and supply chain management. The role involves expanding the company's business across customer bases, driving customer retention, and identifying cross-sell opportunities. The company offers a collaborative culture, career growth opportunities, and unlimited earning potential.

Exchange Systems Administrator (SME)

Company: Leidos

Location: Washington DC

Posted Dec 01, 2024

Leidos is seeking an Exchange SME to support a large enterprise IT contract for the DOD. The role requires an individual with subject matter expertise administering Exchange and email retention systems. The individual will provide systems and software operations and maintenance support in a large multienclave enterprise environment.

General Manager - VA

Company: Call Your Mother Deli

Location: Washington DC

Posted Dec 01, 2024

Call Your Mother is a neighborhood bagel shop and deli looking for a General Manager to oversee kitchen operations, front-of-house service, and team development. The ideal candidate has 12 years of experience in restaurant management, is hospitality-oriented, and has a high-energy positive attitude.

Demand Planner

Company: Lawazem

Location: Washington DC

Posted Dec 01, 2024

LAWAZEM is looking for a skilled Demand Planner to join their team and ensure future demand is met. The role involves developing and maintaining demand forecasts, collaborating with teams, and identifying potential supply chain risks.

Chief Financial Officer

Company: Climate Imperative Foundation

Location: Washington DC

Posted Dec 01, 2024

The Climate Imperative is a 501c3 public charity that aims to solve the climate crisis by providing funding, technical support, and expertise to win the world's most significant emissions reduction policy decisions. The organization is seeking a Chief Financial Officer to lead its financial strategy and planning, ensuring financial health and sustainability.

Partner Engineer (Juniper)

Company: Red River

Location: Washington DC

Posted Dec 01, 2024

The job posting is for a Red River Partner Engineer, responsible for maintaining knowledge of products, partners, and competitors, and supporting revenue growth. The role requires a bachelor's degree, 2 years of work experience, and current Secret Clearance.

Solutions Engineer (Professional Services Engineer)

Company: Figure Eight Federal

Location: Washington DC

Posted Dec 01, 2024

Figure Eight Federal F8F is a leading provider of AI training data, with a focus on the US defense and intelligence sector. They offer a range of services, including data processing, analysis, and platform administration. The company is dedicated to empowering defense and intelligence agencies with cutting-edge technology to drive strategic AI advantage and mission impacts.

Senior Proposal Manager

Company: CAE

Location: Washington DC

Posted Nov 30, 2024

CAE USA is seeking a Sr Proposal Manager for their Defense and Security line of business. The ideal candidate has a decade of experience in DoD proposal development and can lead complex bids. The company offers great benefits and opportunities for career growth.

Project Accountant - Federal Govenment

Company: EDC Consulting

Location: Washington DC

Posted Dec 01, 2024

EDC Consulting is a small business provider of enterprise solutions and strategic business support to the Federal Government. They are looking for a PROJECT ACCOUNTANT to join their Internal Operations group.

Audit Letter Research Assistant

Company: Hogan Lovells

Location: Washington DC

Posted Dec 01, 2024

The job description outlines the responsibilities of the Audit Letter Research Assistant, including assisting the Audit Letter Review Committee team, conducting research, and compiling financial data. The role requires strong analytical skills, attention to detail, and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages