Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Senior Sales Trainer

Company: Vonage

Location: USA

Posted Dec 23, 2025

This job description outlines a Senior Sales Trainer role focused on developing sales training programs, collaborating with teams, and ensuring alignment with business objectives. It emphasizes experience in sales technologies, instructional design, and measurable outcomes while listing required qualifications and preferred skills.

Commercial Solutions Program Manager

Company: Stripe

Location: USA

Posted Dec 23, 2025

Stripe seeks a Commercial Solutions Program Manager to drive revenue through cross-functional programs, emphasizing leadership and innovation in global business strategies. The role involves managing complex initiatives, collaborating with stakeholders, and solving systemic challenges to enhance commercialization efforts.

Professional Services Consultant

Company: MariaDB plc

Location: Saudi Arabia

Posted Dec 23, 2025

MariaDB is making a significant global impact as a leading database solution for modern applications, with opportunities to work in a dynamic, remote team focused on innovation and open-source culture. The role involves database expertise, consulting, and mentoring, with benefits including career growth and shaping technology's future.

Provider Enrollment Specialist

Company: Grow Therapy

Location: USA

Posted Dec 23, 2025

This job description outlines a Provider Enrollment Specialist role requiring expertise in credentialing processes, payor management, and data accuracy. Responsibilities include managing submissions, maintaining protocols, and collaborating with teams. Qualifications emphasize experience and technical skills.

Staff Integrations Engineer

Company: Canopy Connect

Location: USA

Posted Dec 23, 2025

This job description outlines responsibilities related to aligning product requirements with business objectives, automating website testing with tools like Puppeteer/Playwright, scaling applications using Kafka/RabbitMQ/Kubernetes, debugging CI/CD pipelines, and maintaining technical debt. It also includes remote work flexibility and a specified salary range.

Enterprise Account Executive

Company: Signifyd

Location: UK

Posted Dec 23, 2025

This job posting highlights Signifyd's EMEA Sales role, emphasizing growth opportunities, cross-functional collaboration, and a comprehensive benefits package. The position requires strategic thinking and consultative selling to build trusted relationships with enterprise clients while leveraging advanced technology to drive business outcomes.

Commercial Customer Success Manager

Company: Builder.io

Location: North America

Posted Dec 23, 2025

Builderio is seeking a Commercial Customer Success Manager to drive product adoption and customer success in a fast-growing environment. The role involves managing a large customer base, collaborating with teams, and contributing to product roadmap decisions. Compensation ranges from $155,000 to $200,000.

Senior Partner Manager

Company: Webflow

Location: Australia

Posted Dec 23, 2025

Webflow is seeking a Senior Partner Manager to grow their APAC partner ecosystem, emphasizing collaboration, innovation, and a mission to empower digital experiences. The role involves strategic partnerships, cross-functional teamwork, and leveraging Webflow's commitment to creativity and equity. Benefits include equity, comprehensive health coverage, and flexible work arrangements.

Business Insurance Sales Producer Lead

Company: Gusto, Inc.

Location: USA

Posted Dec 23, 2025

This job posting seeks a dynamic and inspiring commercial PampC insurance sales leader to accelerate Gusto's growth in business insurance. The role involves leading a team, coaching sales advisors, collaborating with cross-functional teams, and leveraging data to optimize sales strategies. Key requirements include extensive PampC insurance expertise, management experience, and technical proficiency. The position offers competitive compensation and opportunities to shape the future of Gusto's digital insurance agency.

Deputy General Counsel

Company: JustAnswer

Location: USA

Posted Dec 23, 2025

This role offers strategic leadership opportunities to transition into General Counsel, involving legal strategy, team management, and cross-functional collaboration. Ideal for a forward-thinking legal professional with experience in ecommerce and regulatory compliance.

Sr. Consultant Change Management

Company: phData

Location: USA

Posted Dec 23, 2025

This role requires a Senior Change Management Consultant with 4+ years of experience leading AI and data transformations, developing strategies, and managing organizational change. Preferred skills include Snowflake and AWS expertise, along with strong communication and project delivery capabilities.

Lead Technical Program Manager

Company: HubSpot

Location: USA

Posted Dec 23, 2025

HubSpot seeks a FinOps TPM to enhance cloud infrastructure efficiency and cost transparency, aligning growth with resource availability. The role impacts bottom-line sustainability and offers competitive compensation.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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