Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Customer Success Manager (German Speaking)

Company: Immersive

Location: Germany

Posted Dec 23, 2025

Immersive Labs promotes their cyber resilience platform, highlighting its effectiveness and hiring for a German-speaking Customer Success Manager. They emphasize customer-centric values and growth opportunities.

Information Security Engineer (DLP)

Company: Scopely

Location: Canada

Posted Dec 23, 2025

Scopely seeks an Information Security Engineer DLP to join their Data Protection team in Canada on a remote basis. The role involves safeguarding data stores, investigating security incidents, and enhancing data loss prevention measures. The company emphasizes global collaboration, secure environments, and a diverse, inclusive workplace committed to innovation in the mobile games industry.

Customer Success Manager (Deployment)

Company: Neara

Location: UK,Lithuania

Posted Dec 23, 2025

Neara is a technology company creating impactful digital twins for critical infrastructure, emphasizing innovation, global influence, and career opportunities. The job role involves project management, client collaboration, and technical expertise with benefits like career growth and flexible work arrangements.

Map Designer III

Company: Mapbox

Location: Germany

Posted Dec 23, 2025

Mapbox promotes itself as a leading platform for location-aware businesses, emphasizing flexibility, security, and a large developer community. The job posting highlights opportunities for a Staff Map Designer to shape innovative map solutions and collaborate across teams, reflecting the company's commitment to creativity and user-centric design.

Senior Software Engineer - Identity & Security Products

Company: Twilio

Location: USA

Posted Dec 23, 2025

Twilio seeks a Senior Software Engineer to design and build secure identity solutions. Responsibilities include system development, collaboration, and mentorship. The role offers competitive pay and remote work.

Client Executive

Company: Cytora

Location: UK

Posted Dec 23, 2025

Cytora, an AI-driven insurance company, seeks a Client Executive to manage strategic accounts, drive platform adoption, and collaborate on innovative solutions in a flexible, mission-driven environment.

Staff Conversational AI Designer

Company: General Motors

Location: USA

Posted Dec 23, 2025

This job description seeks a Staff Conversational AI Designer with expertise in Voice and Multimodal interfaces. Responsibilities include leading AI-based design, creating prototypes, and collaborating with cross-functional teams. Requirements emphasize experience with Generative AI, design tools, and user-centered practices.

Intermediate Backend Engineer (Ruby on Rails) - Analytics Instrumentation

Company: GitLab

Location: APAC,Canada,EMEA,Netherlands,UK

Posted Dec 23, 2025

This role involves developing backend analytics services and APIs for GitLab's product, requiring expertise in Ruby on Rails and collaboration with cross-functional teams.

Vice President - Legal

Company: Gametime United

Location: USA

Posted Dec 23, 2025

This text describes a job posting for a hands-on VP Legal role with responsibilities spanning regulatory compliance, product review, marketing oversight, and risk management. It outlines key qualifications including a law degree, 10+ years of experience, and specific skills in legal strategy and cross-functional collaboration. The compensation range is mentioned as $255,000-$330,000 USD in the United States.

Staff Software Engineer

Company: Magnet Forensics

Location: USA

Posted Dec 23, 2025

Magnet Forensics promotes itself as a global leader in digital forensics with innovative solutions that impact crime prevention and national security. The job posting highlights a Staff Software Engineer role with opportunities for technical leadership, AI integration, and competitive compensation, emphasizing the company's commitment to growth, diversity, and impactful work.

Principal Software Engineer - Request Team

Company: Saviynt

Location: USA

Posted Dec 23, 2025

Saviynt's AI-powered identity platform helps organizations manage access to applications and data while enhancing security and reducing compliance costs. The company emphasizes innovation in enterprise identity solutions and offers a dynamic work environment with growth opportunities for software engineers. Job requirements include expertise in cloud platforms, security principles, and AI tools, with competitive compensation.

Associate Vice President - Digital (Political)

Company: MissionWired

Location: USA

Posted Dec 23, 2025

MissionWired emphasizes creating revolutionary fundraising strategies with a positive impact on the world, showcasing success in converting billions in donations and working with global nonprofits. They prioritize innovation, social change, and diversity, offering competitive benefits and opportunities to drive impactful campaigns.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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