Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Executive Director Patient Advocacy

Company: Kyverna Therapeutics

Location: Remote

Posted Dec 23, 2025

Kyverna Therapeutics is a patient-centered clinical-stage biopharmaceutical company developing cell therapies for autoimmune diseases. They seek an Executive Director for Patient Advocacy to lead strategic relationships with patient organizations, drive awareness, and shape patient-centric policies. The role involves cross-functional collaboration, community engagement, and compliance with regulations, with a competitive salary range of $275K-$300K.

Manager - Account Management

Company: Sanity

Location: UK

Posted Dec 23, 2025

Sanity.io is seeking a Manager Account Management to lead a high-performing team, drive customer growth, and collaborate with cross-functional teams. The role involves strategic account planning, operational rigor, and fostering a culture of excellence. The company emphasizes innovation, customer obsession, and a diverse, inclusive culture with significant funding and growth opportunities.

SEC Reporting Manager

Company: HighLevel

Location: United States

Posted Dec 23, 2025

HighLevel seeks an SEC Reporting Manager to handle public company filings, with expertise in GAAP and SEC regulations. The role involves process improvements and collaboration across teams. Apply with 'ENDORSING' and the tag.

Senior Director Global Support

Company: Elite Technology

Location: US - Remote

Posted Dec 23, 2025

The text promotes Elite's automation platform as a trusted solution for law firms, highlighting its cloud-native SaaS capabilities and benefits like improved financial operations. It also outlines a Senior Director role focused on cloud support and SaaS readiness, emphasizing strategic leadership and cross-functional collaboration.

Sr. CRM Analyst

Company: Welltech

Location: Spain,Cyprus,Poland

Posted Dec 23, 2025

Welltech promotes wellness globally with innovative products and a mission to empower users. They seek a Senior CRM Analyst to drive retention strategies, offering a culture of growth and impact.

Executive Director Patient Advocacy

Company: Kyverna Therapeutics

Location: Remote

Posted Dec 23, 2025

Kyverna Therapeutics is seeking an Executive Director for Patient Advocacy to lead initiatives in autoimmune disease treatment. The role involves building relationships with patient organizations, advancing clinical strategies, and promoting patient-centric policies. The position offers remote work with travel and a competitive salary range of $275K-$300K.

Managing Director AMER Advertising Solutions

Company: Kochava

Location: United States

Posted Dec 23, 2025

Kochava offers a unified platform for advertisers and publishers, focusing on measurement and attribution. They're seeking a Managing Director to lead sales in the Americas, emphasizing growth and innovation. The company values diversity and inclusion.

Senior Director Global Support

Company: Elite Technology

Location: US - Remote

Posted Dec 23, 2025

Elite's automation platform offers law firms cloud-native solutions for financial and operational management, with a job description highlighting strategic leadership for SaaS cloud capabilities. The role involves cross-functional collaboration, customer relationship building, and remote work across US time zones.

Vice President Commercial & Channel Sales

Company: DNSFilter

Location: Remote

Posted Dec 23, 2025

DNSFilter emphasizes customer protection and innovation, seeking a VP to drive growth through sales leadership and channel strategy, fostering a culture of accountability and performance.

Associate Medical Writer

Company: Precision AQ

Location: Remote, United States

Posted Dec 23, 2025

This job description outlines the responsibilities of an Associate Medical Writer, including supporting clinical services teams, developing medically accurate content, conducting literature reviews, and adhering to company guidelines. The role requires collaboration with stakeholders and compliance with regulatory standards.

Principal Software Development Engineer - Maps

Company: Mapbox

Location: USA

Posted Dec 23, 2025

Mapbox is a leading platform for location-aware businesses, offering innovative mapping solutions and partnerships. They seek a Principal Software Engineer to drive technical excellence and AI strategies while maintaining high standards for product quality and customer focus.

Junior Account Manager

Company: Unlimited Technology

Location: Remote

Posted Dec 23, 2025

Unlimited Technology emphasizes core values and innovation, offering rewarding careers with cutting-edge technology. They seek a Sales Account Manager to drive growth and customer satisfaction through strategic sales and account management.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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