Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Cloud Pre-Sales Engineer

Company: Gcore

Location: Poland,Cyprus,Serbia,Lithuania,Georgia

Posted Dec 20, 2025

Gcore is seeking a Cloud PreSales Engineer to contribute to innovative AI and cloud solutions globally. The role involves collaborating with customers and partners, designing solutions, and supporting a team of 550+ professionals. The company emphasizes competitive benefits, flexible work options, and a customer-centric approach.

Senior BI Data Analyst

Company: Docplanner

Location: Poland

Posted Dec 20, 2025

Docplanner empowers patients and doctors with tech, offering a positive work environment, global impact, and diverse opportunities. They prioritize employee well-being and innovation in healthcare solutions.

Regional Sales Director

Company: BlueVoyant

Location: USA

Posted Dec 20, 2025

This job posting seeks a Regional Sales Director to lead sales efforts in the US, focusing on small/mid-sized and enterprise clients. The role involves strategic planning, team management, and cybersecurity expertise. BlueVoyant emphasizes innovation, cybersecurity solutions, and equal employment opportunities.

Associate Director - IT Project Manager

Company: Guidehouse

Location: USA

Posted Dec 20, 2025

This job posting describes a senior ServiceNow consultant role with responsibilities including leading IT projects, technical expertise in ServiceNow modules, and managing remote teams. It outlines requirements like 7+ years of experience and a bachelor's degree, along with benefits such as competitive compensation, medical insurance, retirement plans, and professional development opportunities.

Senior BI Data Analyst

Company: Docplanner

Location: Spain

Posted Dec 20, 2025

Docplanner promotes a positive work environment with global impact, emphasizing employee well-being and innovation in healthcare tech. They offer flexible work, competitive benefits, and opportunities for growth.

Product Owner - International Sales

Company: InPost

Location: Poland

Posted Dec 20, 2025

InPost Group is a successful European delivery company with a $5 billion market cap and global operations. The job description highlights a Product Owner role involving project management, cross-department collaboration, and innovation in sales offerings. The company emphasizes career growth, international teamwork, and impactful contributions to users' experiences.

Executive Search Lead - Technology

Company: Canonical

Location: EMEA

Posted Dec 20, 2025

Canonical is a leading open-source software provider with a strong global presence, offering exceptional opportunities in innovative tech fields. The company emphasizes a unique hiring process focused on talent science, diversity, and remote-first collaboration, while promoting a culture of excellence and continuous improvement.

Healthcare Solution Architect

Company: GetWellNetwork, Inc.

Location: USA

Posted Dec 20, 2025

Get Well seeks a Healthcare Solution Architect to design secure scalable solutions, collaborate with stakeholders, and align with business processes. The role offers remote work flexibility, competitive compensation, and opportunities for professional growth within a reputable healthcare tech company.

Associate Director - Programmatic Platform Operations

Company: Spotify

Location: North America

Posted Dec 20, 2025

Spotify seeks an Associate Director for Programmatic Platform Operations, leading global operations and driving ad tech innovation. The role involves strategic leadership, cross-functional collaboration, and expertise in programmatic media. Benefits include competitive compensation, equity, and a flexible work environment.

Senior Product Manager

Company: InPost

Location: Poland

Posted Dec 20, 2025

InPost has revolutionised ecommerce parcel delivery in Poland, offering automated parcel machines, pickup points, and contactless delivery options. The job description highlights a Senior Product Manager role focused on developing CRM solutions for Out of Home Points, requiring expertise in Microsoft Dynamics and cross-functional collaboration.

Event Operations Coordinator

Company: Gcore

Location: Poland,Serbia,Cyprus

Posted Dec 20, 2025

Gcore offers a role as Event Operations Coordinator, supporting global tech events with benefits like flexible hours, medical insurance, and remote work options. The job involves coordinating events, managing vendors, and collaborating with cross-functional teams to ensure successful outcomes.

Software Python Engineer (GPU Cloud)

Company: Gcore

Location: Poland,Serbia,Lithuania,Georgia,Cyprus

Posted Dec 20, 2025

Gcore offers a global infrastructure role with responsibilities in API development and cloud solutions. Benefits include flexible work, competitive pay, and professional growth opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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