Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Practitioner Campaign Associate

Company: American Specialty Health Incorporated

Location: Remote

Posted Dec 20, 2025

This job posting highlights a dynamic role at American Specialty Health, emphasizing opportunities to support practitioner recruitment, expand networks, and contribute to empowering individuals. It outlines remote work considerations, responsibilities, qualifications, and core competencies required for the position, while promoting equal opportunity employment.

Social Media Manager

Company: DataHub

Location: USA

Posted Dec 20, 2025

This job description seeks a strategic Social Media Manager to build DataHubs voice across platforms, drive business impact through content creation and community engagement, and manage analytics while balancing strategic planning with tactical execution. The role emphasizes data-driven decisions, platform optimization, and thought leadership for executives.

GTM Analytics Manager

Company: Lattice

Location: USA

Posted Dec 20, 2025

This job description outlines a GTM Analytics Manager role requiring cross-functional collaboration, data analysis, and strategic insights. Responsibilities include developing metrics, supporting revenue teams, and maintaining GTM tools. Qualifications emphasize quantitative skills, SQL expertise, and SaaS business understanding. The position offers a competitive salary range and comprehensive benefits package.

Content Enrichment Specialist - Italian

Company: 1021 Creative

Location: UK

Posted Dec 20, 2025

This job description outlines a parttime Italian Content Enrichment Specialist role based in the UK, requiring fluency in English and Italian. Responsibilities include video content review, trend analysis, and client collaboration, with benefits like remote work and flexible hours. The position emphasizes adaptability, communication skills, and cultural awareness in a fastpaced environment.

Director of Sales - DoD

Company: Yubico

Location: USA

Posted Dec 20, 2025

Yubico, a global leader in secure authentication solutions, emphasizes innovation, strong company culture, and employee benefits. They seek a Director of Sales for the DoD to expand their secure login technology adoption.

Principal Software Engineer - Azure Solutions

Company: TTEC Digital

Location: USA

Posted Dec 20, 2025

This job posting highlights a Principal Software Engineer role at TTEC Digital, emphasizing client engagement, technical leadership, and competitive compensation. Benefits include healthcare, PTO, and a Great Place To Work certification, with a focus on employee growth and diversity.

Technical Leader of Natural Language Processing

Company: Kitware

Location: USA

Posted Dec 20, 2025

Kitware is a research and development software provider focused on advancing science and making a positive impact through collaborative innovation. They offer opportunities to work on national security projects, collaborate with top institutions, and enjoy competitive benefits. The company emphasizes employee ownership, flexibility, and a supportive work environment.

Product Manager

Company: LI.FI

Location: EMEA

Posted Dec 20, 2025

This job description outlines a Product Manager role focusing on B2B2C product development, requiring 5+ years in crypto/blockchain and collaboration skills. Benefits include flexible work, equity, and global team events.

Senior Full-Stack Engineer (Node.js + React)

Company: Innovecs

Location: Ukraine,Bulgaria,Croatia

Posted Dec 20, 2025

The job posting highlights a Senior FullStack Engineer role at a growing gifting platform, offering competitive compensation, flexible hours, and a positive work culture. It emphasizes the company's innovative digital solutions and employee benefits, creating an appealing opportunity for passionate developers.

Senior Product Manager

Company: MariaDB plc

Location: Remote

Posted Dec 20, 2025

MariaDB is making a significant impact globally, powering essential applications and services. The role seeks a Product Manager to drive innovation in distributed database systems, with opportunities to collaborate with open-source communities and cloud providers. The company emphasizes diversity, inclusion, and technical excellence in its mission.

Principal CCaaS Solution Architect - Presales

Company: TTEC Digital

Location: Philippines

Posted Dec 20, 2025

TTEC Digital offers a remote role with competitive salary, benefits, and a great work environment. The position involves technical strategy and client collaboration, emphasizing employee growth and customer experience.

Senior Support Engineer

Company: n8n

Location: Europe

Posted Dec 20, 2025

n8n is a rapidly growing AI platform with a strong community and impressive achievements. They offer competitive roles and a positive work culture, emphasizing innovation and support.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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