Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Product & Research Communications

Company: Runway

Location: North America

Posted Dec 18, 2025

This job description outlines a communications role focused on AI research and content creation, requiring experience in media relations and storytelling. It details responsibilities like crafting narratives, managing speaking opportunities, and collaborating across teams, while also mentioning salary ranges and diversity initiatives.

Games Product Manager - Mainstream

Company: Netflix

Location: USA

Posted Dec 18, 2025

This text describes Netflix's global entertainment services with 300 million members and a job opening for a Games Product Manager. It outlines responsibilities, requirements, and benefits including competitive compensation and comprehensive employee perks.

Staff Technical Program Manager - Carrier Integrations

Company: Shippo

Location: USA

Posted Dec 18, 2025

Shippo's mission is to support ecommerce through shipping solutions. The role involves managing carrier integrations and offers competitive benefits like healthcare, flexible work, and professional growth opportunities.

Concierge - Call Center

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 18, 2025

This job posting describes a Concierge role for American Specialty Health Incorporated, focusing on coordinating Virtual Physical and Occupational Therapy services. The position requires remote work with specific technical requirements, including stable internet connectivity. Responsibilities include member support, appointment scheduling, and maintaining confidentiality. The company emphasizes equal opportunity employment and outlines qualifications and competencies for the role.

Integrated Campaign Specialist

Company: Vonage

Location: USA

Posted Dec 18, 2025

This job description highlights a high-visibility role with opportunities for immediate impact and cross-functional collaboration. The position requires managing integrated marketing campaigns, ensuring brand consistency, and delivering results through strategic planning and stakeholder engagement. Key responsibilities include coordinating teams, analyzing performance, and maintaining consistent messaging across the organization.

Senior Infrastructure Engineer

Company: KoBold Metals

Location: USA

Posted Dec 18, 2025

The text discusses challenges in the mining industry but highlights KoBold's innovative AI-driven exploration methods and successful discoveries. It outlines a technical role requiring infrastructure expertise and emphasizes the company's growth potential and commitment to diversity.

Graphic Designer

Company: GuidePoint Security

Location: USA

Posted Dec 18, 2025

This job description outlines a Graphic Designer role requiring 5+ years of experience to create branding assets, collaborate with marketing teams, and maintain design standards. It emphasizes creativity, technical skills, and cross-functional collaboration in a corporate B2B environment.

Staff Backend Engineer - New Products

Company: Kalepa

Location: USA

Posted Dec 18, 2025

This job description outlines a senior software engineering role with a competitive salary range of $200k-$235k USD. The position involves developing new product capabilities, iterating rapidly, and influencing AI-driven industry transformation. Requirements include 8+ years of experience, strong technical skills in Python and cloud technologies, and a proactive mindset. Benefits include equity options, significant PTO, global team collaboration, and career growth opportunities.

Strategic Account Executive

Company: GitLab

Location: Israel

Posted Dec 18, 2025

This job description outlines a Strategic Account Executive role focused on managing enterprise accounts, solving business problems, and driving growth through collaboration with cross-functional teams. It emphasizes opportunities for account expansion, strategic partnerships, and long-term customer success.

Full-Stack Software Engineer - Product Team

Company: Canopy Connect

Location: USA

Posted Dec 18, 2025

This job posting highlights opportunities to join a growing Product Team as a FullStack Software Engineer, focusing on enhancing user experiences, building integrations, and revamping customer dashboards. The role emphasizes collaboration, ownership, and professional growth, with a competitive salary range for qualified candidates.

Senior Software Engineer II - Messaging Platform

Company: HubSpot

Location: UK

Posted Dec 18, 2025

The text highlights HubSpot's messaging infrastructure team, emphasizing their role in handling massive scale email operations, ensuring reliability security and deliverability. It describes the team's work on intelligent routing, global IP networks, and mission-critical systems that power billions of messages monthly, impacting customer communication and business success.

Account Executive - Direct Mail (Nonprofit)

Company: MissionWired

Location: USA

Posted Dec 18, 2025

MissionWired helps nonprofits create impactful fundraising strategies, achieving over $45 billion in donations. They prioritize social change, diversity, and innovative campaigns while offering competitive benefits and remote work opportunities for Account Executives.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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