Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Staff Accountant

Company: Sanity

Location: USA

Posted Dec 18, 2025

Sanity.io is seeking a Staff Accountant to support their fast-paced startup environment, offering competitive compensation and a positive work culture. The role involves accounting operations, month-end close processes, and ad-hoc projects, with opportunities for growth in a diverse, innovative company.

Sr. Product Manager - Platform

Company: iRhythm

Location: USA

Posted Dec 18, 2025

iRhythm seeks a Senior Product Manager to lead their data platform, offering opportunities for growth and innovation in a mission-driven healthcare tech environment. The role emphasizes strategic leadership, cross-functional collaboration, and impactful contributions to cardiac health solutions. Qualifications include experience in data architecture, agile teams, and product management, with a focus on measurable outcomes and technical expertise.

Market Development Representative - Dental Software

Company: Henry Schein One

Location: USA

Posted Dec 18, 2025

This job posting describes a Market Development Representative role with responsibilities including generating sales opportunities, using CRM tools, and meeting call targets. It highlights competitive compensation, benefits, and company reputation, while noting location restrictions for hiring.

Digital Health Solutions Project Manager (Lab Informatics)

Company: Abbott

Location: USA

Posted Dec 18, 2025

Abbott promotes itself as a global healthcare leader offering innovative solutions and comprehensive employee benefits. The job emphasizes impactful projects, career growth, and a supportive work environment with competitive compensation and development opportunities.

Sr. Analytics Consultant (Power BI)

Company: phData

Location: Latin America

Posted Dec 18, 2025

phData, a dynamic data leader, seeks consultants with expertise in data analytics and visualization. They offer a remote-first environment, competitive benefits, and opportunities for growth.

Engineer - Full Stack (Revenue Zone)

Company: Zapier

Location: North America

Posted Dec 18, 2025

Zapier is hiring a Full Stack Engineer to enhance customer experiences through AI collaboration, emphasizing innovation, diversity, and inclusive practices.

Growth Marketing Lead

Company: Allium

Location: USA

Posted Dec 18, 2025

Allium addresses blockchain data challenges by providing scalable solutions for accessing and analyzing blockchain information, positioning itself as a pioneer in organizing public blockchain data similar to Bloomberg and Google's approaches.

Senior Paid Social Manager - TTP

Company: Movement Strategy

Location: USA

Posted Dec 18, 2025

This job posting highlights a remote Senior Paid Media Manager role with temp-to-perm flexibility, emphasizing strategic leadership, cross-functional collaboration, and competitive compensation. The company promotes a collaborative culture, professional growth opportunities, and inclusive work environment with benefits like remote work flexibility, health coverage, and career development support.

Legal Operations Manager

Company: n8n

Location: Europe

Posted Dec 18, 2025

n8n showcases its rapid growth, strong community, and innovative AI platform, offering exciting opportunities to contribute to a dynamic, impactful startup environment with competitive compensation and remote-first collaboration.

Sales Development Representative

Company: Lattice

Location: USA

Posted Dec 18, 2025

The job posting highlights the role of an Inbound Sales Development Representative at Lattice, emphasizing a collaborative culture, growth opportunities, and competitive compensation including salary ranges, benefits, and variable pay.

Senior Consultant - NICE CXone

Company: TTEC Digital

Location: Philippines

Posted Dec 18, 2025

This job description outlines a remote Senior Engineer role at TTEC Digital focusing on NICE CXone software development with technical expertise requirements. It highlights benefits like medical/dental coverage, PTO, and remote work flexibility while detailing responsibilities across software design, testing, and team collaboration.

Sr. Manager - Enterprise Sales

Company: Zapier

Location: North America

Posted Dec 18, 2025

Zapier is hiring a Sr Sales Manager for their Enterprise Sales team, focusing on AI orchestration and remote work. They emphasize diversity, inclusion, and a collaborative approach with AI tools.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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