Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

HVAC Sales Account Manager

Company: Johnson Controls

Location: USA

Posted Dec 02, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. The company is committed to providing an empowering company culture and supporting its employees' physical, financial, and emotional wellbeing.

Manager of Institutional Giving

Company: Code.org

Location: USA

Posted Dec 02, 2024

The job posting is for a Manager of Institutional Giving at Codeorg, responsible for driving contributed revenue through grant proposals, reports, and sponsorship requests. The role involves establishing and maintaining partnerships with grant funders and corporate foundation partners, and identifying new prospects to secure new revenue.

Systems Specialist (Centrifugal Chiller)

Company: Johnson Controls

Location: USA

Posted Dec 02, 2024

The text is a job description for a technical support role at Johnson Controls, offering competitive salary, benefits, and opportunities for growth. The role involves providing technical support for BE products to Field Sales and Service channels, creating and maintaining technical service bulletins, and driving product reliability through the Continuous Improvement Process.

Staff Software Engineer - Developer Tools, Poe

Company: Quora

Location: USA

Posted Dec 02, 2024

Quora is a remote-first company that aims to grow and share the world's knowledge. The company has a culture of transparency, ideasharing, and experimentation, and is looking for a full-stack engineer to join their team. The role involves developing and maintaining tools to make product developers more efficient, and collaborating with product teams to identify pain points and build solutions.

Engineering Manager - Care Quality

Company: Grow Therapy

Location: USA

Posted Dec 02, 2024

The job posting is for an Engineering Manager position at Grow Therapy, where the candidate will help shape the future of empowering providers to deliver high-quality care. The role involves leading and managing a team of engineers, developing team mentorship and feedback, and growing the team through hiring. The salary range is $217,000 to $256,000 USD, and the company is looking for a passionate and missionaligned engineering leader to make an immediate impact.

Client Analytics Partner

Company: StackAdapt

Location: USA

Posted Dec 02, 2024

StackAdapt is a self-serve advertising platform that empowers companies to deliver outcomes and exceptional campaign performance. The company is looking for a Client Analytics Partner to develop and execute data-driven strategies, utilizing platform measurement solutions and analytics tools to support client strategy planning and reporting.

Analytics Consultant

Company: SuccessKPI Inc.

Location: USA

Posted Dec 02, 2024

The job posting is for an Analytics Consultant position at SuccessKPI, a fast-growing global company in the analytics space. The role involves leveraging analytics tools to derive business insights, collaborating with clients and internal teams, and working closely with IT and business clients. The company offers a diverse and dynamic culture, career development opportunities, and a range of benefits.

Director of Customer Operations and Collections

Company: InDebted

Location: USA

Posted Dec 02, 2024

InDebted is a company that provides products and solutions to support overdue consumers through debt. They are seeking a Director of Customer Operations and Collections to lead their customer-facing operations in North America and ensure exceptional performance.

Head of DTC

Company: Paula's Choice Skincare

Location: USA

Posted Dec 02, 2024

The job posting is for a Vice President of Direct-to-Consumer (DTC) at Paulas Choice, responsible for leading the strategic vision, customer experience, and revenue responsibilities for the company's digital experiences in North America and Australia. The role requires a problem solver with a customer-first approach, experience in DTC, and leadership skills.

Senior Messaging and Compliance Manager

Company: CareMessage

Location: USA

Posted Dec 02, 2024

CareMessage is a technology nonprofit building a patient engagement platform to improve health equity. The company is looking for a Senior Messaging and Compliance Manager to advise and oversee compliance. The role requires expertise in messaging regulations, including 10DLC and TCPA, and their intersection with healthcare and privacy.

Bilingual Member Engagement Specialist

Company: BeneLynk

Location: USA

Posted Dec 02, 2024

BeneLynk is a social care company that assists people address Social Determinant of Health SDoH barriers and compensates well for doing so. They are hiring a Remote Bilingual Member Engagement Specialist to conduct telephonic screening services to Medicare Advantage beneficiaries.

Senior Solutions Consultant

Company: SuccessKPI Inc.

Location: USA

Posted Dec 02, 2024

SuccessKPI is looking for a motivated and customer-focused Solutions Consultant to join their team. The role involves running discovery workshops, partnering with sales teams, and creating customized demos. The company offers a diverse and dynamic culture, career development opportunities, and a fast-growth global company in the rapidly growing analytics space.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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