Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Product Director

Company: RTS

Location: USA

Posted Nov 27, 2024

The job posting is for a Product Director at Evo, a fighting game tournament and convention. The role involves leading the development and expansion of Evo's brand globally, overseeing event activations, and managing a team of endemic individuals. The job requires experience in developing conventions or festival products, team leadership, and exceptional documentation and communication skills.

Lead Level Designer

Company: Thatsnomoon

Location: USA

Posted Nov 27, 2024

Thats No Moon is an independent studio looking for a Lead Level Designer to join their team. The role involves guiding level designers, developing level content, and ensuring quality. The studio is looking for someone with experience in 3rd person shooter mechanics, melee combat, and level design.

Operations and Fraud Analytics Lead

Company: braviantholdings

Location: USA

Posted Nov 27, 2024

Braviant Holdings Inc is a leading provider of techenabled credit products, aiming to reduce credit barriers and create a Path to Prime for underbanked consumers. The company is looking for a Operations and Fraud Analytics Lead to optimize business operations, develop fraud prevention strategies, and drive profitability.

Harvest Expert

Company: Harvest

Location: USA

Posted Nov 27, 2024

Harvest is a software company that helps businesses thrive by providing tools for time management and customer support. The company values its customers and employees, and offers a range of benefits and opportunities for growth.

Board Certified Behavior Analyst

Company: Crystal Care ABA

Location: USA

Posted Nov 27, 2024

CrystalCare ABA is seeking Board Certified Behavior Analysts (BCBAs) to join their team. As a BCBA, you will design and oversee personalized ABA therapy programs for individuals with autism. The company offers a supportive and collaborative work environment, flexible scheduling options, and opportunities for career growth and professional development.

Lead Product Manager, Audience AI

Company: Attentive

Location: USA

Posted Nov 27, 2024

The job posting is seeking a Lead Product Manager to own the rollout of Audiences AI product, a innovative targeting product that helps brands target the right person with the right message. The leader will have ownership over the success of the product and will collaborate with engineering, product design, and go-to-market teams.

Social Media & Influencer Manager

Company: Lumos

Location: USA

Posted Nov 27, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are looking for a social media and influencer management expert to join their team and help build out their social media communications and influencer outreach functions.

Technical Product Manager - SaaS Security SME

Company: AppOmni

Location: USA

Posted Nov 27, 2024

AppOmni is a leader in SaaS Security, helping customers achieve secure productivity with their applications. The company is looking for a Technical Product Manager to work on a product that helps secure customers and their data. The role requires strong understanding of SaaS application security, experience in defining and implementing security posture policies, and excellent collaboration and communication skills.

Senior Product Owner

Company: Horizontal Digital

Location: USA

Posted Nov 27, 2024

The text describes the company Horizontal Digital and its values, highlighting its focus on customer experience, empathy, and innovation. It also outlines the role of a Senior Product Owner, requiring experience in product management, Agile methodologies, and technical skills.

Content Manager

Company: Buildout

Location: USA

Posted Nov 27, 2024

Buildout is a company that provides CRE software products and services to help brokers find and transact properties. They are looking for a Content Manager to guide and develop the content creation process for their brand. The ideal candidate will have a keen eye for detail, be highly creative, and possess excellent knowledge of consumer and content trends.

Managing Editor

Company: Socium Media

Location: USA

Posted Nov 27, 2024

Socium Media is a performance marketing agency that values employee wellbeing and diversity. They are looking for a talented Managing Editor to join their team, with a focus on delivering high-quality content and excellent client service.

Consumer Product Manager

Company: Maximustribe

Location: USA

Posted Nov 27, 2024

The job posting is for a Consumer Product Manager position at Maximus, a mission-driven consumer health company. The role involves owning the post-purchase customer experience, optimizing digital and physical product experiences, and collaborating with marketing and design teams.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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