Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Practice Engineer
Company: GitLab
Location: USA
Posted Dec 18, 2025
This role involves building platforms and tools for customer success, collaborating with stakeholders, and developing integrations. It requires expertise in programming, DevOps, and cloud technologies.
Sr. Director - Design, Consumer
Company: Kraken
Location: USA
Posted Dec 18, 2025
The text promotes Kraken's mission to accelerate crypto adoption and financial freedom through innovation, highlighting their global team, industry-leading security, and commitment to crypto education. It emphasizes opportunities for design leadership and collaboration across key product areas like trading, payments, and equities, while showcasing the company's culture of mission-driven excellence.
Senior IT Project Manager - IT Generalist
Company: Webflow
Location: USA
Posted Dec 18, 2025
Webflow seeks a Senior IT Project Manager to lead cross-functional initiatives, emphasizing innovation, collaboration, and operational excellence. The role offers competitive compensation, equity, comprehensive benefits, and a remote-first work environment with a focus on trust, creativity, and equity.
Senior Product Manager - Live Ops
Company: Scopely
Location: USA
Posted Dec 18, 2025
Scopely is seeking a Senior Product Manager Live Ops for a high-profile AAA mobile game project, emphasizing passion, innovation, and a diverse work environment. The role involves shaping live ops strategy, analyzing data, and collaborating across teams. The company highlights commitment to equality and offers competitive compensation.
New Business Account Executive
Company: GitLab
Location: Netherlands
Posted Dec 18, 2025
This role involves driving net-new customer acquisition and expanding GitLab's market presence through strategic sales efforts, requiring expertise in B2B SaaS sales and collaboration with cross-functional teams.
Staff Application Engineer - Workplace Technology
Company: Mozilla
Location: UK,Canada
Posted Dec 18, 2025
Mozilla's job posting highlights a Staff Software Application Engineer role with focus on AI and workplace tech, offering competitive benefits and emphasizing diversity and innovation.
Events and Experiences Manager
Company: Mercury
Location: USA
Posted Dec 18, 2025
This job posting describes a role leading team onsites and employee experiences at Mercury, emphasizing culture-building, event management, and competitive compensation. It outlines responsibilities, qualifications, and benefits while maintaining a professional tone.
DoD Outpatient Coders
Company: Cooper Thomas
Location: USA
Posted Dec 18, 2025
Cooper Thomas LLC is hiring DoD experienced remote outpatient medical coders for full-time positions with flexible schedules. Requirements include 3+ years of coding experience, specific credentials, and proficiency with coding tools. The role offers competitive salaries and growth opportunities with background investigations required.
Forward Deployed Data Scientist
Company: Hightouch
Location: North America
Posted Dec 18, 2025
This job description outlines a Forward Deployed Data Scientist role focused on AI Decisioning and cross-functional collaboration. The position requires deep analytical skills, customer-facing work, and expertise in data analysis tools. The company emphasizes impact, growth potential, and a customer-first approach with a competitive salary range.
HR Specialist
Company: G-P
Location: Remote
Posted Dec 18, 2025
This job description outlines an HR Specialist role in the Employer of Record industry, emphasizing global expansion, workforce management, and compliance. The position requires expertise in HR operations, employee lifecycle support, international regulations, and digital transformation. Qualifications include 5+ years of HR experience, knowledge of labor laws, and proficiency with HRIS tools.
Senior Engineering Manager - CDN Edge
Company: Netflix
Location: USA
Posted Dec 18, 2025
Netflix promotes its global entertainment services and CDN infrastructure, emphasizing collaboration, innovation, and scalability. The text highlights their commitment to delivering high-quality streaming experiences while seeking engineering leaders for critical roles. It also underscores diversity and inclusion efforts in hiring.
Growth Account Director
Company: Grafana Labs
Location: USA
Posted Dec 18, 2025
Grafana Labs seeks a Growth Account Director with 5+ years in infrastructure sales, focusing on expanding client relationships and meeting sales targets. The role includes Salesforce expertise and offers competitive compensation with RSUs.