Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Software Engineer / Tech Leader

Company: QIMA

Location: Other US Location

Posted Jan 28, 2025

QIMA is a global company offering smart solutions for product quality assurance, serving over 30,000 clients in the consumer products, food, and life sciences industries. They are developing a Food Certification platform to streamline the certification process and ensure food products meet quality, safety, and sustainability standards. The IT department plays a crucial role in daily operations, using cutting-edge technologies to deliver top-tier services. QIMA is seeking an experienced Java developer with expertise in Spring Boot, Angular, and cloud services to join their team and contribute to their mission of making products you can trust.

Product Designer

Company: Allata

Location: Other US Location

Posted Jan 28, 2025

Allata is an IT company offering strategic architecture, enterprise-level application development, and various services including Data Analytics, Advanced Integrations, Product Launch Experience Design, Support, Cloud DevOps, and Software Development. They are seeking a highly skilled Senior Product Designer with 5+ years of experience in the entire product design process. The ideal candidate will collaborate with cross-functional teams, provide design leadership, advocate for user-centered design, and present high-fidelity designs. Required skills include professional experience as a Product Designer, software proficiency, research knowledge, collaboration skills, communication, strategic thinking, and self-management. Nice-to-have skills include AI tools experience, frontend development principles, accessibility standards, mentoring experience, and systems thinking.

Staff Product Designer - Growth

Company: Jane App

Location: Other US Location

Posted Jan 28, 2025

Jane is a remote-first company that aims to simplify the lives of healthcare practitioners and patients. They are seeking a product/UX designer with 8+ years of experience to join their team. The role involves redefining the onboarding strategy, improving the onboarding experience, and building an expert-level understanding of customer onboarding. Jane offers a competitive salary range of $138,300 to $216,000 annually, with opportunities for growth and development. The company values collaboration, humility, and a growth mindset, and is looking for individuals who are excited about contributing to a challenging yet rewarding environment.

Growth Manager

Company: Moloco

Location: Other US Location

Posted Jan 28, 2025

Moloco is a machine learning company that empowers organizations to grow and unlock the value of their data, offering a unique role in shaping the digital economy. They are an industry leader in machine learning, performance marketing, and product infrastructure. Moloco is recognized as a top company for growth, cloud computing, and DevOps practices. They are a 2024-certified Great Place to Work with offices worldwide. As a Growth Manager, you'll comprehend advertisers' needs, drive account growth, and build new products. Requirements include 3+ years of mobile advertising experience, strong ownership, curiosity, familiarity with big data, and excellent interpersonal skills.

Senior Manager, Customer Success (Hybrid Vancouver)

Company: Boomi

Location: Other US Location

Posted Jan 28, 2025

Boomi is a fast-growing company that aims to make the world a better place by connecting everyone to everything anywhere. They offer an award-winning intelligent integration and automation platform. The company is looking for a Senior Manager of Customer Success for the Americas Region. The role involves building a team, driving customer success engagement strategies, and collaborating with cross-functional teams. The ideal candidate should have 7+ years of experience in account management or customer success, leadership experience, and understanding of integration concepts, data management, cloud services, and security standards.

Senior UX Designer

Company: Jane App

Location: Other US Location

Posted Jan 28, 2025

Jane is a remote-first company that fosters growth, spreads delight, and serves the healthcare community. They are looking for a UX designer with 5+ years of experience in marketing websites, landing pages, or web funnels. The role involves conducting user research, analyzing data, collaborating with stakeholders, designing intuitive website experiences, and continuously optimizing the web funnel. Jane offers autonomy, flexibility, and a supportive work environment. The compensation range is $110,600 to $172,800 annually, with a starting salary of $131,300.

Human Resources Generalist

Company: Evertz

Location: Other US Location

Posted Jan 28, 2025

Tech Digital, a manufacturer of audio and video infrastructure equipment, is seeking an HR Generalist with a positive attitude and proactive work ethic. The ideal candidate will have experience in Health & Safety, Payroll, and Employee Relations. The role involves day-to-day HR guidance, recruitment, training, employee relations, policy development, payroll processing, benefits administration, and Health & Safety program management. The successful candidate will report to the Director of HR and work closely with the Plant Manager. The company offers a competitive compensation package, work-life balance, and career progression opportunities.

Telephony Operations Analyst

Company: Lendi Group

Location: Other US Location

Posted Jan 28, 2025

Lendi Group, formed by the merger of Aussie Home Loans and Lendi, offers a personalized home loan experience with a blend of human support and smart technology. They are revolutionizing the industry with advanced technology and tools to simplify home loans for customers and brokers. Lendi values work-life balance and fosters a diverse, inclusive environment. They are seeking a customer-focused Telephony Operations Analyst to lead the delivery of their AWS telephony system, collaborate with stakeholders, and drive data-driven decisions. The role requires 5+ years in telephony operations, 3+ years with AWS or similar systems, and proficiency in Workforce Management systems and data analysis tools. Lendi offers flexible work arrangements, health insurance, wellbeing programs, generous leave, and opportunities for career progression.

Team Lead, Account Executives (medium business) - DACH (d/f/m)

Company: Personio

Location: Other US Location

Posted Jan 28, 2025

Personio is seeking a Team Lead Account Executives with extensive experience in B2B SaaS sales, particularly in leading and developing high-performing teams. The role involves managing a team of 6-9 account executives, coaching and developing team members, achieving sales targets, and collaborating with cross-functional teams to develop go-to-market strategies. The ideal candidate should have a deep understanding of software sales processes, stakeholder management, and experience with tools like Tableau, Salesforce, Gong, and Groove. Personio offers a competitive compensation package, flexible work arrangements, and a supportive company culture.

Finance Associate, Mid-Level (L2)

Company: CoinGecko

Location: Other US Location

Posted Jan 28, 2025

CoinGecko, a global leader in cryptocurrency data tracking since 2014, is seeking a Finance Accounting professional with 25 years of experience. The role involves financial reporting, accounting, operations, customer and vendor management, documentation, staying updated with financial regulations, team collaboration, coaching, and ad hoc tasks. The ideal candidate should have a Bachelor's degree in a related field, advanced accounting knowledge, solid finance skills, proficiency in Excel and accounting software, an entrepreneurial mindset, strong analytical skills, operational excellence, and excellent people skills. CoinGecko offers remote work flexibility, comprehensive insurance, virtual share options, bonuses, parking and meal allowances, learning allowance, social activity allowance, and an annual company offsite.

C++ Developer

Company: Data Intellect

Location: Other US Location

Posted Jan 28, 2025

Data Intellect is a data and technology consultancy firm specializing in financial and capital markets technology solutions. They offer flexible working, professional development, progression opportunities, international travel, healthcare cover, and a generous referral scheme. The company values collaboration, humility, and a 'cando' attitude, and is committed to creating an inclusive environment. They are seeking a C++ Developer with 24 years of experience to work on front office trading software, with responsibilities ranging from design to maintenance.

Software Engineer - Brand Experience (Hybrid Working)

Company: SEEK (seek.com)

Location: Other US Location

Posted Jan 28, 2025

SEEK is a multinational technology company that offers a dynamic and collaborative work environment. They are looking for Software Engineers to join their Brand Experience Team, where they will build and maintain high-quality software, collaborate in a DevOps culture, and work on customer-focused technical solutions. The role involves developing cloud-first solutions, maintaining platform reliability, and communicating effectively with team members and stakeholders. SEEK values diversity and inclusion, and offers flexible working arrangements, annual performance bonuses, and a casual dress code.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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