Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Employment Specialist

Company: Dungarvin

Location: Other US Location

Posted Jan 28, 2025

Compass Career Solutions, a sister company to Dungarvin, offers personalized services to enrich people's lives. The Employment team provides client-driven case management services, including identifying and eliminating barriers to employment. The company offers competitive wages, comprehensive benefits, and opportunities for growth and development. The job involves maintaining knowledge of eligibility criteria, conducting assessments, and assisting clients in obtaining and retaining employment. Qualifications include a high school diploma, related experience, a valid driver's license, and technology proficiency.

Tech Lead LATAM

Company: NBCUniversal

Location: Other US Location

Posted Jan 28, 2025

NBCUniversal is seeking a Technology Lead for their LATAM team, TechEx. The role involves ensuring end-user support is delivered according to the team's strategy and business needs. The candidate must have relevant IT support experience, proficiency in Spanish and English, and a minimum of five years of IS/IT Desktop and PC Support experience. They should also have strong understanding of KPIs, SLAs, reporting, and analytics. Excellent communication skills, both written and oral, are required. The candidate should be a team player, passionate, and motivated, with a flexible schedule. NBCUniversal is committed to diversity, equity, and inclusion, and the role involves working in a mission-critical environment.

Senior Legal Counsel

Company: BlueCat

Location: Other US Location

Posted Jan 28, 2025

BlueCat, a globally recognized technology company, is seeking an experienced Senior Legal Counsel with a strong technology background for a hybrid role in Toronto. The role involves providing legal advice on technology transactions, supporting internal compliance initiatives, and assisting with M&A activities. The ideal candidate should be an active member of the Law Society of Ontario with 7+ years of relevant experience, extensive experience in drafting and negotiating technology-related agreements, and exceptional negotiation, communication, and interpersonal skills. BlueCat offers a comprehensive benefits package, professional development opportunities, and a commitment to fostering a remarkable company culture.

Product Owner - Data Analytics Platform

Company: Caseware

Location: Other US Location

Posted Jan 28, 2025

The text describes Caseware's Data Analytics Platform, which is designed to empower professionals with advanced tools for data analysis and interpretation. The platform leverages automation, machine learning, and cloud-based technology to provide actionable insights for decision-making and compliance. Key features include data integration, automation of routine tasks, advanced analytics, and scalability. The role of a Product Owner involves end-to-end responsibility for initiatives, working closely with stakeholders, and driving product execution. The successful candidate will work on a hybrid basis from Caseware's Toronto office. The ideal candidate should have prior technical product ownership experience, preferably in SaaS, and a CPA designation. They should be comfortable with ambiguity, have evidence-based decision-making skills, and the ability to facilitate conversations between business and technical stakeholders.

Legal Counsel-German speaking

Company: Pigment

Location: Other US Location

Posted Jan 28, 2025

Pigment, a fast-growing SaaS company founded in 2019, offers an efficient Enterprise Performance Management platform. The company has expanded to over 480 employees across multiple global offices and has raised $393M in investment. Pigment serves notable clients such as Unilever, Deliveroo, Gong, and Brex. The legal team, a crucial part of the company, supports business operations and commercial deal work. The ideal candidate should have 4+ years of experience in a top-tier tech law firm or in-house legal role, preferably in a SaaS startup. The company offers a competitive package, equity, healthcare, and a hybrid remote policy. Pigment values teamwork, continuous improvement, action, and humility.

Customer Service Representative

Company: Elevation Church

Location: Other US Location

Posted Jan 28, 2025

Elevation Church is seeking a dedicated Customer Service Representative. The role involves providing excellent customer service through various channels, resolving issues, and maintaining positive customer relationships. The ideal candidate should have strong communication skills, be able to manage multiple tasks, and have experience with CRM software. The job offers competitive pay, benefits, and remote work flexibility.

Project Manager

Company: FITS LLC

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a Project Manager position in the Engineering sector. The ideal candidate should have a Bachelor's Degree in Mechanical or Civil Engineering, with 5+ years of experience in Project Management Life Cycle within a regulated industry. Bilingual English and Spanish is preferred. The role involves managing budgets, cross-functional teams, and all aspects of projects, including scope development, acquiring permits, bidding process, proposal evaluation, creating a budget, scheduling, construction oversight, change control, and validation process. The company prides itself on excellent customer service and a family-oriented, flexible work environment.

.NET Optimizely CMS Developer

Company: Bluegrass

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a NET Optimizely CMS Developer with a minimum of 35 years of experience in NET development, focusing on Optimizely CMS. The ideal candidate should have extensive experience with Optimizely CMS, ASP.NET, C#, HTML, CSS, JavaScript, jQuery, web services, APIs, database design, Azure SQL, NoSQL Cosmos, cloud hosting platforms, and Azure DevOps. Key responsibilities include developing and implementing web applications, optimizing website performance, managing CMS settings, collaborating with cross-functional teams, and maintaining thorough documentation.

Content Program Manager

Company: Novo Nordisk

Location: Other US Location

Posted Jan 28, 2025

The Content Project Manager role at Novo Nordisk involves overseeing and managing content projects from strategy through launch, ensuring seamless coordination between crossfunctional teams, adherence to project timelines, and successful delivery of digital content. The role requires leveraging project management tools like Workfront, monitoring task progress, mitigating risks, and maintaining efficient workflows. The individual will support the Adobe stack, drive process and governance of digital content, and collaborate with multiple internal and external stakeholders. Essential functions include content supply chain enablement, task monitoring and management, project launch coordination, end-to-end project execution, risk and timeline management, content supply chain management, stakeholder collaboration, and driving business requirements. Qualifications include a Bachelor's degree in Marketing, Business Administration, Communications, Project Management, or a related field, advanced degrees or certifications in project management, 8+ years of project management experience, and strong knowledge of Content Management Systems and Adobe suite of products.

Senior Motion Graphic Designer

Company: NBCUniversal

Location: Other US Location

Posted Jan 28, 2025

NBC Universal, a leading media and entertainment company, is seeking an experienced Senior Motion Graphic Designer. The ideal candidate will be a creative leader, capable of producing high-quality still and motion graphics for a fast-paced TV news, digital, and commercial sales environment. Key responsibilities include overseeing creative production, maintaining brand identity, and collaborating with senior leadership. The candidate should have significant experience in broadcast design, strong conceptual thinking, and proficiency in Adobe Creative Suite, After Effects, and Premiere. A degree in design is desirable.

Senior Finance Manager

Company: NBCUniversal

Location: Other US Location

Posted Jan 28, 2025

NBCUniversal is seeking a Senior Finance Manager for the Global Close & Consolidation team in London. The role involves managing close and consolidation aspects of various NBCU Business Units, overseeing two finance analysts, and collaborating with high-impact stakeholders. Key responsibilities include managing FX remeasurement and translation processes, partnering with business units to resolve FX issues, and leading training sessions. The ideal candidate should have an advanced degree in finance or accounting, strong technical accounting experience, and proficiency in financial accounting systems. Excellent communication skills, problem-solving abilities, and the capacity to work independently and in a team are required. Experience in managing direct reports and working with outsourced finance partners is a plus.

Automation Specialist

Company: FITS LLC

Location: Other US Location

Posted Jan 28, 2025

The job posting is for an Automation Services position in the Engineering area, requiring a Bachelor's Degree in Engineering (Electrical, Computer, or Mechanical) and 5 years of experience in the Pharmaceutical industry. The role involves generating and updating DeltaV programming documents, configuring and developing DeltaV control system software, and ensuring automated systems operations comply with regulations. The company values treating everyone like family, innovation, and top-quality results. They offer a family-oriented, flexible work environment with a focus on employee wellbeing.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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