Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Marketing Specialist

Company: United Parcel Service (UPS)

Location: Other US Location

Posted Jan 28, 2025

UPS is offering a permanent position for a Director of Product Marketing. The role involves developing a product and technology matrix, researching the market to forecast opportunities, identifying gaps and developing marketing strategies, analyzing market data, implementing product strategies, supporting sales, directing marketing communications, developing presentations, and collaborating with customer communications. UPS is committed to providing a discrimination-free workplace.

Lead Software Engineer (C++)-HERE SDK- Hybrid / Remote

Company: HERE

Location: Other US Location

Posted Jan 28, 2025

HERE Technologies is seeking a skilled C++ Engineer to join their growing SDK engineering team. The ideal candidate should have a strong background in C++11/14/17, experience with embedded development, and knowledge of object-oriented programming. They should be comfortable with agile development methodologies and have excellent communication skills. The role offers cutting-edge technologies, opportunities for learning and growth, flexible working hours, and a competitive salary. HERE Technologies is an equal opportunity employer committed to fostering inclusion and positive change.

Community Manager

Company: Sparrow Partners

Location: Other US Location

Posted Jan 28, 2025

Sparrow is a company that aims to create thriving communities for active adults, with a focus on thoughtful design, state-of-the-art construction, and engaged management. The Community Manager role at Amberlin South Naples involves managing daily operations, hiring and developing a team, maintaining high community standards, and achieving financial and operational goals. The company offers competitive benefits, a purpose-driven culture, and opportunities for growth. Sparrow is an equal opportunity employer committed to diversity and inclusion.

Software Engineer II

Company: HERE

Location: Other US Location

Posted Jan 28, 2025

HERE Technologies is seeking a Security Engineer 2 to join their Software Development Security team. The role involves transforming processes and tools to secure marketable software, triaging and correcting client problems, reducing security controls friction, and assisting other teams in implementing better authentication and authorization practices. The ideal candidate will have prior experience in information security, be detail-oriented, reliable, and capable of learning quickly. The team is geographically distributed, and collaboration is primarily done via phone or videoconference. HERE is an equal opportunity employer.

Jewelry Sales Consultant

Company: Brilliant Earth

Location: Other US Location

Posted Jan 28, 2025

Brilliant Earth is seeking a full-time Jewelry Consultant for their King of Prussia, PA showroom. The ideal candidate will have a passion for customer service, a drive to exceed sales targets, and excellent communication skills. The role involves guiding customers through the purchasing process, managing sales leads, and enforcing policies to ensure a safe and pleasant experience. Brilliant Earth offers competitive compensation, career growth opportunities, and a robust benefits package.

Partner Account Manager (Public Sector)

Company: HERE

Location: Other US Location

Posted Jan 28, 2025

The text describes a Partner Account Manager role at HERE Technologies in India. The role involves fostering deep relationships with partners, leading strategic initiatives, and collaborating with senior leaders. Key responsibilities include creating business value, providing partner-centric solutions, developing a Public Sector GTM strategy, establishing strategic partnerships, driving collaborative growth, managing the full partner lifecycle, and reporting and data management. The ideal candidate should have 12+ years of B2B partner sales experience, technology or XaaS experience, and a strong network in the Indian public sector. HERE Technologies is an equal opportunity employer committed to fostering innovation, opportunity, and inclusion.

Finance BI Analyst

Company: Bottomline Technologies

Location: Other US Location

Posted Jan 28, 2025

Bottomline Technologies is seeking a Senior Data Analytics Engineer to join their Finance team. The ideal candidate should have experience in data engineering, proficiency in Python, SQL, and data modeling, and expertise in BI tools like Power BI. The role involves managing high volumes of commercial financial and operational data, providing forecasts and analysis, and influencing senior management. The successful candidate will have the opportunity to work closely with other product development teams and lead a team of data professionals.

Deal Desk Analyst

Company: Carta

Location: Other US Location

Posted Jan 28, 2025

Carta, a leading provider of software for private markets, is seeking a Deal Desk Analyst to join their finance and accounting team. The role involves assisting the sales team with contract creation, managing bookings, analyzing the impact on ARR, and implementing new systems. The ideal candidate should have experience in finance, revenue accounting, and sales operations, with proficiency in tools like Salesforce, CPQ systems, Google Sheets, and Microsoft Excel. The position offers the opportunity to streamline processes, increase efficiency, and contribute to Carta's mission of unlocking the power of equity ownership.

F&A Senior Admin Assistant

Company: United Parcel Service (UPS)

Location: Other US Location

Posted Jan 28, 2025

UPS is seeking a detail-oriented Senior Financial Admin with a strong understanding of accounting principles and experience in a multinational corporation. The role involves general administrative responsibilities, preparation of reports using MS Excel, and handling small-scale projects. Additional responsibilities include managing reconciliation of Duty Sub General ledger entries, reviewing import charges, and collaborating with various departments. UPS is committed to providing a discrimination-free workplace.

Growth Marketing Manager

Company: Jeff App

Location: Other US Location

Posted Jan 28, 2025

Jeff is a startup that aims to provide financial services to the financially underserved, particularly in emerging economies. Founded in 2020, it has grown to a 40+ team across 7 countries and has helped 10 million customers in Vietnam, Philippines, Mexico, and Sri Lanka. Jeff has raised close to $5 million in funding and was recognized as the fastest-growing startup in the region in 2024. The company is currently hiring a Growth Marketing Manager to drive growth and experimentation. The ideal candidate should have a proven track record in experimentation-driven growth, be a self-starter, and have a strong understanding of key ad platforms.

Coordinator II, Business Recruiting

Company: Datadog

Location: Other US Location

Posted Jan 28, 2025

The Recruiting team at Datadog is responsible for growing teams with great people in various technical and business areas. Recruiters are strategic partners who match candidates with the right roles, and a Recruiting Coordinator has a high-impact role with significant visibility. Datadog values office culture, relationships, and collaboration. The role involves organizing interviews, managing job posts, providing exceptional candidate experiences, and supporting onboarding. The ideal candidate has a can-do attitude, is an effective communicator, organized, attentive, and has business acumen. Datadog offers competitive benefits and growth opportunities, including health benefits, stock equity, and continuous career development.

Head of Quality, Industry

Company: medmix

Location: Other US Location

Posted Jan 28, 2025

medmix, a global leader in high-precision delivery devices, is seeking a Head of Quality for Industry Business. The role involves overseeing quality control and assurance, ensuring compliance with ISO standards, and driving continuous improvement initiatives. The ideal candidate should have a degree in Industrial Engineering or Operations Management, proven experience in quality management, and knowledge of quality standards and tools. The position offers opportunities for professional growth and development in a diverse and high-performing team environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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