Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Account Director, Customer Growth (9755)

Company: Coupa Software

Location: Other US Location

Posted Jan 28, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions informed by trillions of dollars of spend data. The company values collaboration, innovation, and global impact. As a Customer Growth Account Director, one can significantly influence the organization by driving account expansion, fostering relationships, and identifying cross-sell opportunities. The role requires a strong SaaS sales background, domain knowledge in Spend Management, and the ability to develop unique value propositions.

Sales Manager - Mid Market

Company: Centric Software

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a Sales Manager position in Australia, focusing on the Fashion & Apparel, Food & Beverage, and Cosmetics sectors. The role involves generating revenues, managing executive relationships, and presenting Centric PLM Solutions. Key responsibilities include driving complex solution sales, prospecting for business opportunities, and meeting revenue goals. The ideal candidate should have 3+ years of enterprise software sales experience, excellent presentation skills, and expertise in the Retail Fashion & Apparel or FMCG market. Australian or New Zealand citizenship or permanent residency is required, along with a willingness to travel interstate and occasionally further afield.

Strategic Sourcing Specialist

Company: American Iron & Metal (AIM)

Location: Other US Location

Posted Jan 28, 2025

American Iron & Metal (AIM) is a globally recognized leader in the metal recycling industry, with over 125 sites and 4,000 employees worldwide. The company has maintained its success for eight decades due to dedicated employees and customer trust. AIM offers a competitive wage, benefits, and professional development opportunities. The Strategic Sourcing Specialist position, reporting to the Procurement Director, involves supporting AIM's procurement strategies, focusing on construction and engineering projects in Ontario and Northern USA. Responsibilities include developing and implementing procurement initiatives, sourcing qualified vendors, and ensuring project expectations are met. The ideal candidate should have a university degree in business, commerce, or equivalent procurement experience, with strong interpersonal skills and a proven track record of improving processes and increasing efficiency.

UI Motion Designer

Company: Zopa Bank

Location: Other US Location

Posted Jan 28, 2025

Zopa, a peer-to-peer lending company founded in 2005, has evolved into Zopa Bank, focusing on customer needs and redefining the finance industry. They are recognized for their innovative approach and have been named one of the UK's Most Loved Workplaces. Zopa is seeking a UI Motion Designer to join their team, emphasizing the importance of collaboration, proactive design, and adherence to brand guidelines. The company values flexible working and promotes diversity and inclusion.

Finance Specialist

Company: Younited

Location: Other US Location

Posted Jan 28, 2025

Younited, a leading European provider of instant credit in France, Spain, Portugal, and Italy, is seeking an analytical and ambitious individual to join their Portuguese branch. The role involves accounting management, tax model development, financial reporting, and regulatory compliance. The company offers a permanent contract, flexible working hours, training opportunities, and a dynamic, multinational environment. They value team members who can make a direct impact on business growth and offer professional development.

0171 - Senior Product Engineer

Company: Electra.aero

Location: Other US Location

Posted Jan 28, 2025

Electra, a next-gen aerospace technology company, is seeking a dynamic Senior Product Engineer. The role involves supporting Electra's advanced programs, including the NASA AACES project, and defining the nine-passenger Ultra Short aircraft product. The ideal candidate should have a strong background in data analytics, market modeling, customer interfacing, and aviation products. The position requires a versatile person who can work hard, move fast, and adapt to various needs. The role will support Electra's product strategy team, continuously improve information flow, and be a critical force multiplier for product strategy and engineering teams.

Mainframe Administrator

Company: Derex Technologies Inc

Location: Other US Location

Posted Jan 28, 2025

Derex Technologies Inc, a global IT consulting and staffing solutions provider since 1996, is seeking a Mainframe Administrator for a full-time onsite position in Erie, PA. The ideal candidate should have strong skills in CA7 batch monitoring and scheduling, Unix Shell scripting, and Endevor. Knowledge in TSO ISPF FileAID SPOOL, ServiceNow, and decision-making skills are also required. The candidate should be an effective communicator and have strong interpersonal skills to build client relationships.

280 - Sr. Analytic Developer

Company: ARSIEM Corporation

Location: Other US Location

Posted Jan 28, 2025

ARSIEM Corporation is a trusted partner to multiple US government agencies, offering reliable and cutting-edge technical solutions. They are currently seeking a Senior Analytic Developer to support a client in Ft Meade, MD. The role involves collaborating with customers to develop analytics from various data sources and maintaining current applications. The ideal candidate should have a Bachelor's degree, 8+ years of relevant experience, and proficiency in JAVA, Python, and Jupyter Notebooks. Knowledge of customer corporate tools and data repositories is preferred. The position requires an active TSSCI with a polygraph and US citizenship. ARSIEM is an Equal Opportunity Employer.

Associate Compliance Specialist

Company: CSC

Location: Other US Location

Posted Jan 28, 2025

CSC, a global business legal and financial services company, is seeking a Compliance Specialist for a hybrid role in London. The role involves supporting the Compliance team in a second line of defense role, focusing on KYC review processes, data analysis, and reporting suspicious activity. The ideal candidate should have a university degree, experience with capital markets and/or compliance, and at least 1 year of KYC experience. Strong organizational skills, attention to detail, and the ability to communicate professionally are required. CSC offers a dynamic work environment, career growth opportunities, and competitive benefits.

Manager, Knowledge & Content

Company: Wave HQ

Location: Other US Location

Posted Jan 28, 2025

Wave is a company that values small businesses and empowers their owners with a comprehensive financial management solution. The Customer Success team, led by a Manager Knowledge & Content, guides and supports entrepreneurs, aiming to transform customer support into a unique, special experience. The role involves leading a team in developing, maintaining, and optimizing customer and agent knowledge management and training programs. The ideal candidate should have 5+ years of experience in knowledge management, training, or content development, preferably within a customer support or CX environment, and a strong understanding of knowledge management systems.

Safety Supervisor $91,075-$113,850 plus 10% Target Bonus

Company: Foster Farms

Location: Other US Location

Posted Jan 28, 2025

Foster Farms, a company committed to providing high-quality poultry products since 1939, is seeking a safety supervisor. The role involves leading operations safety continuous improvement efforts, developing a proactive local safety strategy, and facilitating the development and sustainability of the safety culture. The company offers comprehensive benefits including health insurance, retirement plans, and tuition reimbursement. Qualifications include a Bachelor's Degree in Occupational Safety and Health Engineering or related field, 3+ years of safety management experience, and strong knowledge of safety regulations.

Client Advisor, Desert Hills Premium Outlets

Company: AMIRI

Location: Other US Location

Posted Jan 28, 2025

AMIRI, a global luxury house based in Los Angeles, is seeking an enthusiastic Client Advisor to join its Desert Hills Premium Outlets team. The Client Advisor will be responsible for delivering quality client service, achieving individual sales goals, building lasting client relationships, and understanding luxury boutique operating experiences. Key duties include achieving sales goals, maintaining a positive team attitude, offering exceptional customer service, demonstrating product knowledge, growing client relationships, and assisting with store operations. The ideal candidate should have 1+ years of retail sales or client service experience in a luxury environment, strong communication and organizational skills, and the ability to work flexible shifts. AMIRI, founded in 2014, is a fast-growing business in the US luxury fashion market with a presence in key cities worldwide.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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