Exceptional Customer Service Jobs in Remote

391,875 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.

Clinical Sales Manager

Company: Intuitive

Location: Nashville, TN / Remote

Posted Jan 22, 2025

Indirect Sourcing Intern

Company: GE Vernova

Location: Quảng Ngãi, Vietnam / Remote

Posted Jan 22, 2025

The job description outlines a Sourcing Intern role focusing on supplier fulfillment and payment follow-ups. The intern will support various repair shops globally, including Vietnam and Singapore. Key responsibilities include tracking supplier delivery plans, recording delivery statuses, and following up on any risks. The intern will also work on supplier payment issues, collaborating with the sourcing and AP teams to resolve problems. Additionally, the role involves learning and working with ERP tools, organizing supplier documents, and gaining knowledge in sourcing projects. The ideal candidate should have a Bachelor's Degree in Sourcing, Logistics, or Import/Export, advanced English skills, and experience in sourcing projects.

Field Service Engineer III, Bioprocess (North East)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a dedicated Service Engineer to repair, install, and update hardware and automation products. The role involves providing services like installation, training, maintenance, and compliance. The engineer will also work on commissioning and qualification of equipment, and develop positive relationships with customers. The ideal candidate should have a technical degree, experience in cell culture, fluorescence microscopy, and flow cytometry, and strong communication skills. The company offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Hub Manager- (Location Variable)

Company: Landing

Location: Remote

Posted Jan 22, 2025

RolenbspLanding is seeking a Hub Manager to lead a team of Area General Managers, ensuring exceptional cleaning and installation performance, and superior member experience. The role involves driving operational excellence, customer satisfaction, and market performance. The ideal candidate should have 3+ years of management experience, strong leadership skills, and a passion for delivering an exceptional customer experience. Benefits include a competitive salary, performance bonuses, comprehensive benefits, financial security, generous PTO, career growth opportunities, and travel perks.

Senior Product Security Engineer, Security Platform

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

DigitalOcean is seeking a Senior Product Security Engineer to join their Security Platform team. The role involves building secure guardrails and paved roads for engineering teams, designing and building internal tooling for secure-by-default configurations, integrating SaaS and homegrown security solutions into developer workflows, and cultivating a security culture. The ideal candidate should have 5+ years of software engineering experience, preferably with a security focus, and a strong understanding of security topics and vulnerability classes. DigitalOcean offers a competitive salary, benefits, and opportunities for career development.

Manager of Loyalty Marketing

Company: Care Access

Location: Remote

Posted Jan 22, 2025

Care Access is a multispecialty network of research sites aiming to engage healthcare professionals in clinical trials for patient benefit. The Manager of Loyalty Marketing will develop and execute strategies to drive patient loyalty, engagement, and retention. Key responsibilities include managing a loyalty program, creating personalized marketing strategies, and overseeing communication channels. The ideal candidate should have a Bachelor's degree in Marketing or a related field, 5+ years of experience in loyalty marketing, and proficiency in CRM platforms and loyalty program tools.

Senior Application Engineer

Company: Ansys

Location: Glasgow, United Kingdom / Remote

Posted Jan 22, 2025

Senior Digital Project Manager

Company: Fors Marsh

Location: Remote

Posted Jan 22, 2025

The Senior Digital Project Manager is a crucial role responsible for managing and producing marketing and communications campaigns across various platforms, with a focus on web-based products. They lead the development of web-based products and associated assets, and often lead the production of other campaign-related deliverables. They work closely with internal teams to deliver innovative solutions and ensure client service excellence. The role requires deep technical knowledge, understanding of the digital development lifecycle, and commitment to project management principles. The ideal candidate should have a Bachelor's degree or equivalent experience in web development, UX, digital marketing, or a related field, with 5+ years of web project management experience. They should have a proven track record of producing a wide range of digital products, experience in developing project documentation, and understanding of UX principles and programming platforms. The role offers competitive benefits, remote work opportunities, and a company culture that values balance and provides generous leave and retirement contributions.

Software Engineer

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Principal Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Milan, Italy / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Technical Consultant for Customer & Industry Workflows. The role involves guiding clients through the implementation of ServiceNow's CSM and FSM solutions, delivering best-practice-based solutions, and driving business outcomes. The ideal candidate should have at least 8 years of consulting experience, with a focus on enterprise architecture and technical roadmaps. They must possess deep expertise in field service management, customer service workflows, and relevant industry domains. The role requires proficiency in ServiceNow technologies and capabilities, and mandatory certifications within the first year. ServiceNow is an equal opportunity employer, committed to creating an accessible and inclusive experience for all candidates.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

Related Pages