Exceptional Customer Service Jobs in USA
500,918 open positions · Updated daily
Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Sr. Technical Support Specialist - Premier
Company: Zapier
Location: USA
Posted Jan 28, 2025
Zapier is a remote-first company seeking a Technical Support Specialist with at least 2 years of experience in SaaS customer support. The role involves helping customers via email or chat, contributing to strategic projects, and writing documentation. Zapier values empathy, accountability, and continuous learning. The company is committed to diversity, inclusion, and equal opportunity employment.
Engineering Manager - AI Inference Platform
Company: Cribl
Location: USA
Posted Jan 28, 2025
This role involves collaborating with a talented team to integrate cutting-edge Generative AI technologies into Cribl's product suite, designing and delivering products that delight customers, and leading a cross-functional scrum team. The ideal candidate will have proven experience in leading teams for AI Inference, strong experience with Python, TypeScript, Kubernetes, and cloud providers, and a solid understanding of machine learning frameworks. Cribl offers a competitive salary and generous benefits package.
Senior Privacy Engineer
Company: Gusto, Inc.
Location: USA
Posted Jan 28, 2025
The role of a Senior Privacy Engineer at Gusto involves leading strategic privacy initiatives, designing and implementing privacy-preserving solutions, automating privacy operations, managing risks, and collaborating with various teams. The ideal candidate should have a degree in Computer Science, Privacy Engineering, or a related field, with a minimum of 4 years of experience in privacy engineering. Strong software development skills, understanding of privacy laws, and excellent leadership and communication skills are required. Experience with privacy management platforms, IAPP certification, and proficiency in Ruby on Rails, Python, and AWS infrastructure are considered nice to have. The cash compensation for this role ranges from $180,000 to $240,000 annually, depending on location.
Relationship Manager - Early Stage
Company: Mercury
Location: USA
Posted Jan 28, 2025
Mercury is a financial technology company offering a superior banking platform for businesses, including startups. The company is seeking a Relationship Manager with over 23 years of experience in customer-facing roles, preferably in SaaS or FinTech. The role involves managing a large book of accounts, engaging with early-stage customers, driving product adoption, and ensuring operational efficiency. The successful candidate will act as an internal champion for customers, collaborate cross-functionally, and contribute to shaping core processes and organizational structure. The total rewards package includes a competitive base salary, equity, stock options, and benefits.
DBA
Company: Recharge
Location: USA
Posted Jan 28, 2025
The DBA role involves supporting and maintaining database resources, ensuring they meet business and customer requirements. Responsibilities include focusing on database efficiency and resilience, implementing new technologies, and debugging performance issues. The ideal candidate should have expertise in query performance, proficiency in SQL and Python, experience with cloud platforms, and a passion for learning new technologies. The role requires 4+ years of relevant experience and a Bachelor's degree or equivalent. Compensation is competitive and based on performance, with a hiring range of $112,000 - $140,000 USD in the US and $88,000 - $110,000 CAD in Canada.
Director of People Services
Company: Nava
Location: USA
Posted Jan 28, 2025
Nava is a consultancy and public benefit corporation that has been working since 2013 to make government services simple, effective, and accessible to all. They focus on populations that are the least protected, and their mission is to restore trust between people and public institutions. The Director of People Services is needed to lead all aspects of the company's people services function, build and manage a high-performing team, and cultivate a diverse and inclusive environment. The role involves managing policies, procedures, and handbooks, monitoring people systems and databases, interpreting key laws and regulations, negotiating labor contracts, and ensuring accurate benefits enrollments. The ideal candidate should have 10+ years of progressive People Operations management experience, a BSBA, and relevant certifications. They should be a seasoned leader with a customer service mindset, able to work independently, and have proficiency in GSuite, Slack, Zoom, Excel, and Apple computers.
Corporate Recruiter
Company: brightwheel
Location: USA
Posted Jan 28, 2025
Brightwheel is a globally trusted technology brand in early education, aiming to provide high-quality education for every child. They are a fully remote, diverse team with exceptional investors. The company is seeking an experienced Recruiter to lead full-cycle recruitment across various business roles, focusing on inclusive and equitable hiring practices. Brightwheel offers competitive compensation and benefits, emphasizing equity-based compensation and ownership in the company.
Lead Visual UX Designer
Company: Nuna
Location: USA
Posted Jan 28, 2025
Nuna, a company that has established its brand in the B2B space over the last decade, is now in startup mode again. They are developing an innovative new healthcare companion experience to improve outcomes for people with chronic conditions. The Nuna app is their first direct-to-consumer product, aiming to help patients manage their health at home and bridge the gap to their care team. They are seeking a Lead Visual UX Designer to set the bar for visual impact across their products, requiring deep empathy for patient healthcare and wellness journeys. The role involves driving visual design excellence, aligning with Nuna's brand vision, and engaging in the building of a world-class product design team.
Senior DevOps Engineer
Company: Nextech
Location: USA
Posted Jan 28, 2025
Nextech is a leader in specialty healthcare technology solutions, offering an ever-growing team with a commitment to hiring and retaining talent. They invest in employees through competitive pay, generous bonuses, and comprehensive benefits. The Senior DevOps Engineer role focuses on improving infrastructure automation and operations, collaborating with engineering teams, and ensuring operational excellence. The ideal candidate should have 5+ years of DevOps experience, strong understanding of Azure or AWS, and experience with tools like Terraform, Ansible, and Jenkins.
Business Operations
Company: Figma
Location: USA
Posted Jan 28, 2025
Figma is seeking a highly analytical and strategic individual for a full-time role. The role involves identifying, evaluating, and prioritizing new product initiatives, gotomarket strategies, and operational projects. The ideal candidate will have 6+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance analytics, or related fields. They should possess strong analytical expertise, experience building integrated models, and the ability to build relationships and communicate with stakeholders across all levels and functions. Figma values growth and encourages applicants who are smart, curious, and excited to learn and develop their skills.
Senior Customer Success Manager - Enterprise
Company: 1Password
Location: USA
Posted Jan 28, 2025
1Password is seeking a Senior Customer Success Manager with a proven track record in managing a book of business in a SaaS or tech environment. The role involves guiding enterprise-level teams through their 1Password lifecycle, acting as a customer champion, and influencing processes across the entire Customer Success organization. The individual will work remotely within Canada or the US Eastern Time Zone. The role offers a competitive salary, comprehensive benefits, and opportunities for growth and development. 1Password is committed to fostering an inclusive and equitable workplace, and successful applicants will be required to complete a background check.
Customer Onboarding Manager - CASEpeer
Company: AffiniPay
Location: USA
Posted Jan 28, 2025
The Onboarding Manager plays a crucial role in setting up law firms for success by ensuring a smooth transition to AffiniPays case management software, CASEpeer. This role involves building strong customer relationships, providing excellent customer service, and leading others. The ideal candidate should have 2+ years of SaaS Client Success onboarding experience, preferably in the personal injury legal field. They should possess strong communication skills, analytical capabilities, and leadership skills. The position offers a competitive salary between $50,000 and $60,000 annually, with opportunities for overtime. The Onboarding Manager will master the product, prepare and lead customer onboarding, provide proactive outreach, and serve as a brand ambassador.