Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Automations & AI Specialist
Company: Figma
Location: USA
Posted Jan 28, 2025
Figma is seeking an Automations & AI Specialist to lead AI initiatives, optimize customer support, and drive automation opportunities. The role involves implementing AI solutions, analyzing data, and collaborating with cross-functional teams. The ideal candidate should have 3+ years of experience in AI or automation solutions for product support, strong technical understanding, and excellent communication skills.
Senior Sales Engineer
Company: Red Canary
Location: USA
Posted Jan 28, 2025
Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They offer market-defining technology and expertise to prevent breaches and set new standards in the industry. The company values doing what's right for customers, being kind and authentic, delivering great quality, and being relentless. They are looking for a Sales Engineer who can guide prospects through the customer journey, identify opportunities for improvement, and implement solutions. The role involves presales interactions, creating custom presentations, and facilitating interactive proof-of-concepts. The ideal candidate should have 6+ years of customer-facing sales engineering experience, technical knowledge of networking and endpoint security, and familiarity with cloud infrastructure concepts. Red Canary offers a rich benefits program and is committed to maintaining a culture of authenticity and transparency.
Enterprise Customer Success Manager (Salesforce Certified)
Company: Litify
Location: USA
Posted Jan 28, 2025
Litify, a leading legal technology company, is seeking a Customer Success Manager based in the eastern US. The role involves managing a portfolio of client accounts, driving adoption and desired outcomes, and ensuring retention and contract renewal. The ideal candidate should have a Bachelor's degree, technical aptitude, Salesforce Admin Certification, and 2+ years of experience as a Customer Success Manager. The company offers competitive compensation, benefits, and opportunities for growth.
Client Support Specialist
Company: Grow Therapy
Location: USA
Posted Jan 28, 2025
The Client Support Specialist role at Grow Therapy involves troubleshooting and resolving technical issues for clients and therapists, assisting and educating them on the platform, and advocating for their needs. The ideal candidate is self-motivated, curious about health tech, empathetic, and comfortable working independently and remotely. Bonus points for relevant experience or knowledge in the US healthcare industry. The salary range is $46,750 - $51,945 USD.
Director, Product Analytics
Company: MyFitnessPal
Location: USA
Posted Jan 28, 2025
MyFitnessPal is seeking a Director of Product Analytics to lead a team of analysts and data scientists. The role involves partnering with the Chief Product Officer to drive product strategy through data-driven decision-making. Key responsibilities include conducting in-depth product data analysis, leading a team, collaborating with cross-functional teams, strategic planning, stakeholder engagement, and advancing analytic tools. The ideal candidate should have 10+ years in business analytics, 5+ years in product analytics, and leadership experience. Proficiency in modern data analysis tools, AB testing, and BI platforms is required. A Bachelor's degree in relevant fields is preferred.
Senior Product Manager - Framework Security
Company: Workiva
Location: USA
Posted Jan 28, 2025
Workiva is seeking a Senior Product Manager for Framework Security to lead the product vision and strategy. The role involves monetizing platform security features, collaborating with cross-functional teams, and engaging with senior leaders. The ideal candidate should have expertise in large-scale distributed systems and deep knowledge of security features. They will develop product requirements, provide data-driven insights, and own the product roadmap. Minimum qualifications include at least 6 years of product management experience, a degree in Computer Science, and proven experience in SaaS-based security solutions. Preferred qualifications include experience bringing products to market, strong customer engagement skills, and a self-starter mindset. The role offers a competitive salary range, a discretionary bonus, restricted stock units, and comprehensive benefits.
Paid Search Manager
Company: Weedmaps
Location: USA
Posted Jan 28, 2025
The Paid Media Manager position at Weedmaps involves leading paid search strategy and execution to scale growth, managing and optimizing campaigns across various platforms, collaborating with cross-functional teams, and developing growth projections. The ideal candidate should have extensive experience in paid search and performance marketing, a proven track record of driving growth initiatives, and strong leadership and interpersonal skills. The role offers a competitive salary, comprehensive benefits, and opportunities for professional development.
Account Director
Company: BigCommerce
Location: USA
Posted Jan 28, 2025
BigCommerce is seeking an Account Director with 5+ years of sales experience, particularly in technology sales for a SaaS or eCommerce company. The role involves driving sales revenue through new client acquisition, managing the sales process, and acting as a subject matter expert. The ideal candidate should have excellent communication skills, be tech-savvy, and have a strong understanding of eCommerce and the sales process. They should be able to identify and solve complex problems, provide accurate sales forecasts, and maintain a positive outlook.
Hotel Specialist
Company: Airbnb
Location: USA
Posted Jan 28, 2025
The text describes a job opportunity at Airbnb for a CX Specialist role in the HotelTonight team. The role involves providing exceptional customer support, handling escalated cases with empathy and professionalism, and coaching team members. The ideal candidate should have 2+ years of customer support experience, strong communication skills, and the ability to work in a remote setting. The role is remote-eligible, but the candidate must live in a state where Airbnb has a registered entity. Airbnb is committed to diversity and inclusion, and encourages all qualified individuals to apply.
Senior UX Design Specialist
Company: Mozilla
Location: USA
Posted Jan 28, 2025
MZLA Technologies Corporation, the home of Thunderbird, a global free and open-source email and productivity app, is seeking a Senior UX Design Specialist. The role involves collaborating across platforms to craft user experiences that embody Thunderbird's values. The successful candidate will lead planning sessions, conduct usability research, and mentor growing designers. The position is remote, full-time, and offers a competitive salary and comprehensive benefits package.
ASIC Trading Desk - Sales Associate
Company: Luxor Technology
Location: USA
Posted Jan 28, 2025
Luxor is seeking a remote sales professional with 2+ years of experience in sales or customer-facing roles. The role involves facilitating Bitcoin mining hardware procurement, understanding ASIC markets, developing sales strategies, and coordinating with operations. The ideal candidate should have a Bachelor's degree, strong knowledge of the Bitcoin industry, excellent communication skills, and proficiency in Microsoft Office, Google Suite, and CRM. Luxor is committed to equality and diversity, offering inclusive benefits and initiatives.
Account Executive - Federal
Company: Figma
Location: USA
Posted Jan 28, 2025
Figma is seeking an Account Executive Federal to drive sales and maximize revenue with key decision-makers in Federal Civilian and DoD agencies. The role involves creating and managing a pipeline of Enterprise accounts, applying effective sales techniques, aligning with executives on business challenges, and managing a book of business. The ideal candidate will have experience closing sales over multiple years for a software or SaaS business, consistently meeting pipeline generation targets, and managing complex sales cycles. Experience selling solutions to technical audiences and demonstrating ability to succeed in a changing environment are added pluses. Figma values continuous learning and development, encouraging applicants who are excited to grow and develop their skills.