Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Clinical Scientist Consultant - Established Products
Company: ClinChoice
Location: USA
Posted Jan 28, 2025
ClinChoice, a global full-service CRO, is seeking a Clinical Scientist Consultant for Established Products. The role involves supporting Compound Development Team Leaders and Clinical Leaders in managing marketed products across four therapeutic portfolios. The CSEP will contribute to cross-functional clinical teams, assist in clinical studies, and collaborate with internal stakeholders. The ideal candidate should have an MS, MPH, PharmD, PhD, or equivalent clinical training, with a minimum of 3 years of experience in clinical research. ClinChoice values quality, professional development, and a supportive culture, offering opportunities for growth and high-trust relationships with clients.
Senior Partner Manager
Company: Signifyd
Location: USA
Posted Jan 28, 2025
Signifyd is looking for a Senior Channel Manager to establish strategic partnerships with ecommerce platforms, ISVs, and global financial institutions. The ideal candidate should have a strong business and sales background, with experience in the ecommerce platforms space. Key responsibilities include developing stakeholder mapping strategies, defining joint execution plans, and demonstrating technical selling skills. Required qualifications include at least 35 years of channel management experience, a proven track record of driving revenue opportunities through partners, and strong communication skills.
Senior Growth Product Manager
Company: ActiveCampaign
Location: USA
Posted Jan 28, 2025
ActiveCampaign is seeking a Senior Product Manager to lead their Growth team. The ideal candidate will have a deep understanding of the tech landscape, experience in designing and measuring growth experiments, and strong business acumen. They will engage with customers, develop experiments, and present findings to stakeholders. The role involves working with key stakeholders, defining hypotheses, running experiments, and influencing success to scale. ActiveCampaign offers competitive compensation, comprehensive benefits, and a diverse, inclusive culture.
Project Management Leader Consultant
Company: ClinChoice
Location: USA
Posted Jan 28, 2025
ClinChoice, a global full-service CRO, is seeking a Project Management Leader Consultant to join one of its clients. The role involves working closely with the client's established products compound development teams, driving portfolio strategy, and ensuring program excellence. The successful candidate will provide global cross-functional operational leadership, optimize plans, and manage risks. A BS degree in life sciences, engineering, or business management is required, along with five years of experience in a similar role. ClinChoice values diversity and inclusivity, with a focus on employee development and high-quality delivery.
Regulatory Program Manager Consultant
Company: ClinChoice
Location: USA
Posted Jan 28, 2025
ClinChoice, a global full-service CRO, is seeking a Regulatory Program Manager Consultant. The role involves leading regulatory operations, driving projects, and managing cross-functional teams. Key responsibilities include operationalizing regulatory strategy, developing and maintaining regulatory plans, and managing risks. The ideal candidate should have a bachelor's degree, preferably in life sciences or a related field, and at least 5 years of industry regulatory experience. Proficiency in project management tools and regulatory processes is required. ClinChoice values diversity and inclusivity, with a focus on employee development and high-quality delivery.
Program Coordinator Consultant
Company: ClinChoice
Location: USA
Posted Jan 28, 2025
ClinChoice, a global full-service CRO, is seeking a Program Coordinator Consultant. The role involves creating and maintaining project plans, tracking EP Metrics, collaborating with cross-functional teams, and participating in continuous process improvement initiatives. The ideal candidate should have a bachelor's degree in a scientific or business management discipline, commanding knowledge of MS Project, Planisware, or similar tools, and experience in pharmaceutical product development. Clear communication, organization, and collaboration skills are required. The application process includes a phone interview, and ClinChoice is an equal opportunity employer.
Senior Growth Programs Manager
Company: Weedmaps
Location: USA
Posted Jan 28, 2025
The Senior Growth Programs Manager will be instrumental in driving the growth and success of the Weedmaps marketplace. This role involves developing and executing growth programs, formulating and validating growth hypotheses, and collaborating with cross-functional teams to improve B2B customer conversion rates and marketplace efficiency. Key responsibilities include conversion rate optimization, user experience optimization, cross-functional collaboration, data analysis and performance tracking, experimentation and iteration, and staying informed on marketplace trends. The ideal candidate will have 8-10 years of experience in growth digital marketing, product marketing, or related roles, preferably within B2B SaaS or online marketplaces. They should have a proven track record of driving quantified improvements to key customer journey conversion funnel and marketplace performance metrics, and strong analytical skills with proficiency in using app analytics tools. The base pay range for this position is $132,000 - $154,000 per year, with comprehensive benefits including physical and mental health benefits, employee training, life and AD&D insurance, a 401k retirement plan, generous PTO, and supplemental voluntary benefits.
Senior Content Designer - New Business Line
Company: Wealthfront
Location: USA
Posted Jan 28, 2025
Wealthfront is seeking a senior content designer for a new business line, reporting directly to the VP of Design. The ideal candidate will have strong communication skills, strategic thinking, and a high bar for craft and executional excellence. They should be passionate about humanizing product experiences, untangling jargon, and writing clear, concise content. Experience in building consumer financial technology products is highly desirable. The role involves driving content-led initiatives, understanding client behavior, and crafting content that speaks to clients emotionally and rationally. Wealthfront values simplicity in financial products, empowering clients to build long-term wealth on their own terms. The company is remote-friendly and offers competitive compensation and benefits.
Software Development Engineer II (Big Data) - HD Maps
Company: Mapbox
Location: USA
Posted Jan 28, 2025
Mapbox is a leading real-time location platform, offering a comprehensive set of tools for navigation of people, packages, and vehicles. With over 35 million registered developers, Mapbox is known for its flexibility, security, and privacy compliance. The HD Maps team focuses on geospatial big data analytics and insights, deploying GIS algorithmic stages into scalable cloud applications. The role involves leading product roadmap development, coding algorithmic stages, collaborating with R&D teams, engaging with customers, and aligning product development with strategic objectives. Key qualifications include a degree in Computer Science, Data Science, GIS, or related field, proficiency in Python, experience with AWS and Spark, and strong problem-solving skills.
Compensation Consultant
Company: Mozilla
Location: USA
Posted Jan 28, 2025
Mozilla Corporation, a nonprofit backed technology company, is seeking a Compensation Consultant to design and develop competitive compensation programs. The role involves partnering with senior leaders, managing compensation cycles, and collaborating with various teams. The ideal candidate should have a Bachelor's degree, 8+ years of compensation experience, and tech experience. They should be a self-starter, have excellent communication skills, and be proficient in MS Excel, Google suite, and Workday. Mozilla offers generous benefits, including performance-based bonuses, rich medical coverage, retirement contributions, and paid parental leave.
Senior Product Designer - New Business Line
Company: Wealthfront
Location: USA
Posted Jan 28, 2025
Wealthfront is seeking a senior product designer for a new business line. The role involves working closely with a team of senior designers and cross-functional partners to define the direction for the work. The ideal candidate should have strong communication skills, critical thinking, and a high bar for craft and executional excellence. Passion or past experience in building consumer financial technology products is highly desirable. The role offers a competitive salary, equity, and a discretionary bonus, along with comprehensive benefits. Wealthfront aims to create a financial system that favors people over institutions, offering automated, easy-to-use financial products to help young professionals build long-term wealth.
Senior Staff Accountant
Company: National Immigration Law Center
Location: USA
Posted Jan 28, 2025
The National Immigration Law Center (NILC) is a leading nonprofit organization founded in 1979, dedicated to defending and advancing the rights and opportunities of low-income immigrants. NILC is currently seeking a Senior Staff Accountant to join their Finance team, providing day-to-day accounting and finance support. The role involves managing the month-end close process, reviewing invoices and payroll-related compliance tasks, ensuring compliance with federal, state, and local laws, and maintaining fixed assets and depreciation schedules. The ideal candidate should have 7-10+ years of accounting experience, strong knowledge of financial principles, and proficiency with Microsoft Excel. NILC offers a competitive compensation package and benefits, including employer-paid healthcare coverage, a 403b retirement plan, and a generous paid-time-off policy.