Exceptional Customer Service Jobs in USA

501,180 open positions · Updated daily

Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.

Account Executive - SMB Growth

Company: Restaurant365

Location: USA

Posted Aug 19, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. The company is focused on empowering team members and is committed to being the best in class. The job posting is for an Account Executive to upsell the platform to current customers and requires experience in account management and sales.

Solutions Engineer

Company: Octopus Deploy

Location: USA

Posted Aug 19, 2024

Octopus Deploy is a company that provides Continuous Delivery solutions to software teams. They have a remote-first approach and prioritize transparency, with a public handbook and open compensation system. The company is looking for a Solutions Engineer to work with customers and partners to deliver value through their technical solutions.

Technical Recruiter

Company: webAI

Location: USA

Posted Aug 19, 2024

webAI is a software company that is building a decentralized AI development platform. They are looking for a Technical Recruiter to join their team, responsible for sourcing, identifying, and hiring top engineering talent. The company offers a competitive salary, comprehensive benefits, and a fun and growth-oriented office culture.

Director of Affiliate Marketing

Company: Helium 10

Location: USA

Posted Aug 19, 2024

Helium 10 is a leading software company for Amazon sellers, seeking a dynamic Director of Affiliate Marketing to lead their global affiliate and partnership program. The company values expertise, teamwork, and customer satisfaction, offering competitive benefits and a diverse work environment.

Staff Software Engineer - Transactional Storage Services

Company: Airbnb

Location: USA

Posted Aug 19, 2024

The text describes a job opening for a senior engineer to work on a new source of truth open-source NewSql database. The team is responsible for designing, building, and operating the database, and the engineer will be expected to provide guidance on data storage solutions and work with other engineers to solve broad technical challenges.

Deputy Director, Marketing - Light Duty and Innovative Mobility

Company: CALSTART

Location: USA

Posted Aug 19, 2024

CALSTART is a mission-driven organization focused on transportation decarbonization and clean air. They are seeking a Deputy Director of Marketing to develop and execute marketing strategies, promote innovative mobility solutions, and strengthen member engagement.

Sales Director

Company: NeuroID

Location: USA

Posted Aug 19, 2024

NeuroID, a company specializing in real-time digital behavior analysis, seeks a Sales Director. The role involves targeting large strategic accounts, demonstrating the value of behavior and device/network intelligence, and expanding business relationships post-sale. Responsibilities include growing the customer base, understanding customer businesses, and negotiating with C-level executives. Requirements include 5+ years of enterprise sales experience, fraud/identity space expertise, and a proven track record in large organization sales. NeuroID offers a competitive salary, equity, and benefits, with a focus on diversity and inclusion. The company culture is ambitious, dynamic, and values work-life balance.

Lead UX Designer

Company: Extremenetworks

Location: USA

Posted Aug 19, 2024

Extreme Networks is a technology company that is seeking a Lead UX Designer to join their team. The company is a leader in the Gartner Magic Quadrant and has a strong culture of diversity and inclusion. The role involves leading design strategy, design validation, and execution within a balanced team of Product Managers and Software Engineers.

Conversational AI Designer – (Bilingual- Portuguese)

Company: TTEC Digital

Location: USA

Posted Aug 19, 2024

TTEC Digital is seeking a Conversational AI Designer fluent in Portuguese who will design and develop AI-based conversational solutions using Google CCAI. The role involves working with clients to develop user journeys and experiences, and creating sample dialogs and prototypes to effectively communicate voice and digital interactions.

Account Manager - Enterprise Expansion

Company: 1Password

Location: USA

Posted Aug 19, 2024

1Password is looking for an Enterprise Account Manager with 5+ years of experience to manage a diverse book of business and drive growth in Annual Recurring Revenue. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Machine Learning Implementation Engineer

Company: OfferFit

Location: USA

Posted Aug 19, 2024

OfferFit is looking for a Machine Learning Implementation Engineer to join their team. The role involves collaborating with customers, improving product capabilities, and working closely with the ML pipeline development team. The company offers a competitive benefits package, including generous PTO, remote work environment, and opportunities for growth and development.

Commercial Solutions Analyst

Company: Twilio

Location: USA

Posted Aug 19, 2024

Twilio is looking for a Commercial Solutions Analyst to join their Segment product team. The role involves managing complex contracts, providing end-to-end quote to signature support, and enforcing corporate approval frameworks. The company values diverse experiences and encourages applicants from non-traditional backgrounds.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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