Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Product Manager
Company: Canva
Location: Remote
Posted Dec 23, 2025
The role involves leading product strategy for Japan, understanding local users, collaborating with teams, and driving growth through localized experiences and cross-functional partnerships.
Technical Project Manager
Company: IBM
Location: Hong Kong, HK
Posted Dec 24, 2025
The text describes the role and responsibilities of a Technical Project Manager, emphasizing leadership, technical expertise, and project management skills. It outlines key duties such as project planning, stakeholder management, and quality assurance, while detailing educational and professional requirements for the position.
Delivery Consultant - System Automation on z.
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 24, 2025
The text describes a role at IBM Technology Expert Labs emphasizing collaboration, career growth, and technical expertise. It highlights benefits like worldclass services, positive impact on clients, and a supportive learning culture. The position requires advanced technical skills in zOS, automation, and integration, with opportunities for professional development and innovation.
Sr. Product Manager - HashiCorp Boundary
Company: IBM
Location: Multiple Cities
Posted Dec 24, 2025
The text highlights IBM's innovative AI-powered cloud-native solutions and HashiCorp's Boundary product, emphasizing its growth and adoption. It describes a product management role focused on strategy, customer insights, and cross-functional collaboration for enterprise security solutions.
Product Manager GeckoTerminal
Company: CoinGecko
Location: Malaysia
Posted Dec 23, 2025
CoinGecko, a leading cryptocurrency data platform, seeks a Product Manager to drive innovation in crypto tools. The role offers competitive salaries, remote flexibility, and comprehensive benefits, reflecting the company's commitment to growth and employee well-being.
Commercial Counsel - Crypto
Company: Stripe
Location: USA
Posted Dec 23, 2025
Stripe seeks a Commercial Counsel to support their Stablecoin & Crypto team, focusing on legal and commercial negotiations, product launches, and infrastructure scaling. The role emphasizes collaboration across teams, compliance, and innovation in fintech and cryptocurrency spaces. Requirements include legal expertise, problem-solving skills, and experience with AI tools.
Product Manager GeckoTerminal
Company: CoinGecko
Location: Malaysia
Posted Dec 23, 2025
CoinGecko, a leading cryptocurrency data platform, seeks a Product Manager to drive GeckoTerminal's growth. The role offers competitive salaries, remote flexibility, and comprehensive benefits, reflecting their commitment to innovation and employee well-being.
SAP D&S Deployment Lead
Company: IBM
Location: Multiple Cities
Posted Dec 24, 2025
This text promotes an SAP Defense & Security Lead Consultant role at IBM Consulting, emphasizing collaboration with leading companies, innovative solutions, and career growth opportunities. It highlights technical expertise requirements and the benefits of working with IBM's tools and strategic partners to drive meaningful change in defense and security sectors.
Customer Relationship Representative
Company: IBM
Location: Brookhaven, US
Posted Dec 24, 2025
The Client Relationship Representative (CRR) role focuses on enhancing client satisfaction, driving AR cash collections, and leading client relationships. Responsibilities include resolving disputes, collaborating with cross-functional teams, and ensuring strong DSO results through effective communication and leadership.
DRP Service Center Specialist
Company: Sedgwick
Location: Remote
Posted Dec 23, 2025
Sedgwick promotes a caring culture with work-life balance and career growth opportunities. Recognized as a great workplace with comprehensive benefits, the role emphasizes teamwork and customer service excellence while offering competitive compensation and professional development.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 24, 2025
This role involves working with clients on digital transformation projects, emphasizing collaboration and professional growth opportunities within IBM's consulting environment.
HR Partner (Japanese Speaking)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 24, 2025
The text describes a Team HR Partner role at IBM, outlining responsibilities such as supporting managers through AskHR, enhancing digital HR tools, and collaborating across business units. It lists required qualifications including a bachelor's degree, Japanese language proficiency, and HR expertise, while emphasizing skills like collaboration, communication, and client focus.