Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Vice President of Human Resources
Company: Safeware, Inc
Location: USA
Posted Dec 23, 2025
The Vice President of Human Resources at Safeware plays a strategic role in shaping people strategy, ensuring organizational effectiveness, and fostering a culture of excellence. The position involves leading HR functions, developing talent, and aligning with business goals, with a focus on employee engagement and compliance.
HR Specialist
Company: G-P
Location: Italy
Posted Dec 23, 2025
This job description outlines an HR Specialist role in the Employer of Record industry, focusing on global expansion, workforce management, and compliance in Switzerland and France. The position requires 5+ years of HR experience, fluency in French and English, expertise in Swiss labor laws, and proficiency with HRIS tools.
Claims Team Lead | Auto Liability Bodily Injury
Company: Sedgwick
Location: USA
Posted Dec 23, 2025
This job posting highlights Sedgwick's commitment to career growth, work-life balance, and a caring culture. The role offers remote flexibility, opportunities to lead high-performing teams, and recognition as a top workplace. Key responsibilities include supervising claims teams, ensuring quality standards, and fostering professional development.
Sr. Product Manager - Data & Interoperability
Company: CareMessage
Location: USA
Posted Dec 23, 2025
This job posting seeks a Senior Product Manager with expertise in Clinical Data and Interoperability to lead strategies for improving Health Equity. The role involves collaborating with cross-functional teams, owning product verticals, and aligning with the 2026 Product Roadmap. Requirements include experience in healthcare data standards and a commitment to diversity, with a salary of $164,000 annually.
Account Executive
Company: OpenTable
Location: UK
Posted Dec 23, 2025
This job description highlights the role of an Account Executive at OpenTable, focusing on sales and client relations. The position offers career growth, comprehensive training, and a dynamic work environment with benefits like health insurance and flexible hours.
Principal Compliance Analyst
Company: HubSpot
Location: USA
Posted Dec 23, 2025
This job posting highlights a critical role in embedding compliance into software development processes, collaborating with cross-functional teams to automate compliance efforts, and driving continuous improvement in security and governance practices. The position emphasizes technical leadership, strategic impact, and alignment with global compliance standards.
Customer Account Manager - Upmarket
Company: Lattice
Location: USA
Posted Dec 23, 2025
This job description highlights the Customer Account Manager role at Lattice, emphasizing strategic partnership, customer satisfaction, and growth opportunities. It outlines key responsibilities, required experience, and competitive benefits, presenting it as an exciting opportunity for career advancement.
Automotive Strategy Consultant
Company: Kaizen Analytix
Location: USA
Posted Dec 23, 2025
This job posting seeks an experienced Automotive Strategy Consultant with 8+ years of automotive industry expertise. The role involves strategic initiatives, market research, and collaboration with clients to address industry challenges. Qualifications include analytical skills, cross-functional teamwork, and a bachelor's degree in relevant fields.
Senior Platform Engineer
Company: Cytora
Location: USA
Posted Dec 23, 2025
Cytora, part of Applied Systems, is seeking a serverless infrastructure engineer to help transform the insurance industry through AI-powered solutions. The role involves building scalable systems, managing cloud infrastructure, and contributing to product innovation with competitive compensation and flexible work options.
Associate Solutions Engineer
Company: Qualia
Location: USA
Posted Dec 23, 2025
Qualia offers innovative real estate tech solutions and seeks an Associate Solutions Engineer to support sales and customers. The role involves technical support, product demos, and collaboration. The company emphasizes growth, flexibility, and diversity, providing comprehensive benefits and a dynamic work environment.
Relationship Manager
Company: Xapo Bank
Location: Middle East
Posted Dec 23, 2025
The text describes a Relationship Manager role at Xapo Bank, outlining responsibilities such as managing institutional/retail accounts, client relationship building, achieving revenue targets, and compliance. It emphasizes skills like fluency in English/Arabic, banking experience, and crypto knowledge, while highlighting the importance of regional networking and adherence to company values.
Controller
Company: HeroDevs, Inc.
Location: USA
Posted Dec 23, 2025
This job posting seeks a Controller to oversee accounting operations, ensure compliance, and build scalable processes for a fast-growing SaaS company. The role involves financial reporting, audit support, and system improvements, with qualifications emphasizing technical accounting expertise and leadership. The company values diversity and offers remote work flexibility.