Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Data Governance Program Manager
Company: GitLab
Location: India
Posted Dec 10, 2025
This role involves leading data governance initiatives, collaborating with cross-functional teams to establish frameworks, and ensuring data quality and compliance across GitLab.
Technical Product Manager
Company: NABIS
Location: USA
Posted Dec 10, 2025
Nabis is a leading cannabis wholesale platform with a strong team and innovative technology-first approach. They seek a Technical Product Manager with experience in agile methodologies and tech stacks like React/Node. The role involves bridging technical and business teams while offering competitive benefits and a diverse work environment.
Senior Business Systems Analyst - GTM
Company: Webflow
Location: USA
Posted Dec 10, 2025
Webflow is seeking a Business Systems Analyst GTM with experience in SaaS tools and processes. The role involves system customization, automation, and collaboration with stakeholders. The company emphasizes open culture, creativity, and equity, offering competitive compensation and benefits.
Sr. Business Marketing Lead - Retail & CPG
Company: Reddit
Location: USA
Posted Dec 10, 2025
This job posting highlights a Senior Lead role in Audience Marketing at Reddit, emphasizing strategic leadership, data-driven storytelling, and cross-functional collaboration. The position requires 15+ years of B2B marketing experience and offers comprehensive benefits including healthcare, equity, and flexible work arrangements.
Senior Technical Operations Treasury Specialist
Company: Mercury
Location: USA
Posted Dec 10, 2025
Mercury is hiring a Technical Treasury Operations Specialist for a detail-oriented role in a regulated environment. The position involves day-to-day brokerage operations, collaboration with cross-functional teams, and ensuring compliance with regulatory requirements. The company emphasizes competitive compensation, diversity, and professional growth opportunities.
Open Source Networking Software Engineer - ToR Switch / SmartNIC / DPU
Company: Canonical
Location: North America,Latin America,APAC
Posted Dec 10, 2025
Canonical seeks talented software engineers to develop open-source networking solutions, collaborate with global teams, and contribute to Ubuntu and Kubernetes. The role offers remote work, travel opportunities, and involvement in cutting-edge technologies.
Principal Software Architect
Company: Wiser Solutions
Location: UK
Posted Dec 10, 2025
Wiser Solutions seeks a Principal Software Architect to lead cloud-native platform development, requiring expertise in AWS, Kubernetes, and modern architectural patterns. The role offers competitive compensation and opportunities for technical leadership.
Onboarding Specialist
Company: PLACE Corporate Careers
Location: USA
Posted Dec 10, 2025
Transactly is expanding their Account Management Team with an Onboarding Specialist role, emphasizing exceptional service, white-glove experiences, and collaboration across teams to ensure client success. The position requires 2+ years of client-facing experience, strong communication skills, and a service-first mindset, with competitive compensation and professional growth opportunities.
Technical Account Manager
Company: Hightouch
Location: North America
Posted Dec 10, 2025
This role involves managing Enterprise customers, ensuring platform adoption, and collaborating across teams. It requires technical expertise and offers competitive salaries up to $230k.
Sales Engineer
Company: Pipe17
Location: USA
Posted Dec 10, 2025
This job description highlights a Sales Engineer role focused on driving complex deals to success through technical problem-solving, customer-facing presentations, and strategic collaboration with Account Executives. The position emphasizes influencing technical decision-makers, navigating complex organizations, and delivering solutions that align with enterprise commerce ecosystems.
Program Manager - Developer Community
Company: Twilio
Location: Ireland,UK
Posted Dec 10, 2025
This job posting seeks a Senior Program Manager to lead Twilio's developer community initiatives, focusing on scaling programs, cross-functional collaboration, and strategic alignment. The role requires experience in program management, stakeholder coordination, and data-driven decision-making. Twilio emphasizes diversity, remote work, and benefits like competitive pay and healthcare.
Senior Software Engineer - Customer Risk Mitigation (Open)
Company: Reddit
Location: USA
Posted Dec 10, 2025
The text describes a Customer Risk Mitigation team focused on reducing advertiser risks through compliance tools and technical solutions. It outlines collaboration with cross-functional teams, technical requirements for IAM systems, and benefits like healthcare coverage and flexible work arrangements. The role emphasizes building resilient infrastructure and audit capabilities while offering competitive compensation and remote work options.