Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
VPC Backend Team Lead (Java)
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities to work with cutting-edge technologies. It highlights responsibilities like problem-solving, stakeholder engagement, and technical expertise in Java, AWS, and agile methodologies.
SWIFT Products Technical Specialist with PayPlus & IGTPlus
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This job description outlines a SWIFT Products Technical Specialist role at IBM, requiring expertise in banking payment domains, SWIFT technologies, and specific tools like Finastra products. The position emphasizes technical skills, project leadership, and experience with systems such as HSM and SQL databases.
Process Functional Consultant and Solution Architect - SAP Master Data Governance
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
This text describes a senior-level SAP Master Data Governance role with opportunities to lead complex projects, collaborate with global clients, and leverage IBM's technology platforms. It emphasizes technical expertise, leadership skills, and career growth in a strategic consulting environment.
Product Owner with technical background (f/m/x)
Company: IBM
Location: Guemligen, CH
Posted Dec 09, 2025
This text describes a technical consulting role at IBM with opportunities for career growth, collaboration with global clients, and technical expertise in areas like Java, Angular, and SAFe methodology. It highlights benefits such as training, certification programs, and work on innovative projects involving Swiss social insurance systems.
Senior Customer Success Engineer
Company: IBM
Location: Seoul, KR
Posted Dec 09, 2025
This job description highlights a career at IBM Software focusing on customer success engineering, technical expertise, and cloud solutions. The role involves supporting customers with HashiCorp tools, driving adoption, and ensuring efficient cloud implementations. Requirements include technical proficiency, bilingual skills, and experience with DevOps tools.
Client Service Manager
Company: IBM
Location: Bogota, CO
Posted Dec 09, 2025
The text outlines a technology leadership role requiring strategic planning, AI adoption, team coordination, and vendor management, with emphasis on innovation and operational efficiency.
Application Developer-Microsoft Dynamics 365 Customer Engagement
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in Dynamics CRM and Power Platform tools. It highlights opportunities for impactful work with strategic ecosystems and technology platforms.
デザインアンドコンストラクション（D&C)・プログラムマネージャー
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description outlines a role managing DampC projects across regions, ensuring compliance with LEED and WELL standards, overseeing budget management, stakeholder communication, and risk mitigation while requiring 15+ years of experience in facility management and bilingual skills.
SAP EAM Data Governance Package Consultant Lead
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines an SAP consultant role at IBM requiring expertise in Plant Maintenance, leadership skills, and technical knowledge. It emphasizes experience with SAP modules, project management, and data governance.
[IBM Japan:iX] UI/UX Designer・Design Consultant
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration, innovation, and global impact. It highlights opportunities for growth, technology expertise, and a culture of evolution. Required skills include Japanese proficiency, design experience, and technical knowledge.
Contact Center Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The text describes a role at IBM's consulting client innovation centers, emphasizing opportunities to solve complex problems, provide customer service, and work in a dynamic environment with technical expertise and global client collaboration.
Solution Architect-Cognitive Computing
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving AI development, RAG code scaling, and collaboration on AI solutions. It emphasizes technical expertise, programming skills, and cloud platform experience while highlighting opportunities for innovation and professional growth.