Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Integration Java Developer
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This job posting seeks an API Developer for the CBS Integration team in Bucharest, requiring expertise in Java, API development, and integration technologies. Responsibilities include designing, testing, and documenting APIs, collaborating with PMs and architects, and ensuring secure and high-performing solutions. The role offers opportunities to work with cutting-edge technologies and engage in strategic discussions with stakeholders.
Software Developer Intern (16 months)
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
IBM Developer Skills Network offers a 16-month internship with opportunities to work on large-scale systems, learn cutting-edge technologies, and contribute to global projects. The role emphasizes innovation, technical writing, and software development with a supportive environment and career growth potential.
Senior Java Developer - Public Sector
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
The text promotes IBM CIC's job opportunities, highlighting benefits like career growth, training programs, work-life balance, and innovative projects. It emphasizes a supportive work environment, professional development, and competitive perks such as certifications, flexible working, and health benefits.
Digital Sales Specialist - Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's job posting highlights career growth opportunities in digital sales, emphasizing innovation, collaboration, and professional development. The role involves developing strategies, building client relationships, and leveraging technology to drive business transformation.
System Services Representative San Jose CA
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job posting describes a Systems Services Representative role with responsibilities including hardware/software support, client coordination, and system maintenance. Requirements include a high school diploma, background verification, and flexible scheduling for occasional overtime.
Contact Center Fresh Graduates
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The text describes a role in IBM Consulting focused on digital transformation, customer service, and technical expertise. It emphasizes collaboration with industry leaders, innovative solutions, and professional growth opportunities within a supportive environment.
Package Consultant-SAP HANA Master Data Governance
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI initiatives, requiring expertise in SAP MDG implementations and data management. The position emphasizes collaboration, innovation, and technical skills in areas like data migration and master data governance.
Senior Engineer - HashiCorp Core Data/Infragraph
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights opportunities to work on cloud-native solutions, collaborate with cross-functional teams, and contribute to innovative infrastructure systems. It emphasizes technical expertise, career growth, and impactful customer outcomes.
Senior SAP HANA Basis Consultant
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
IBM Consulting offers career growth through collaboration with global clients on hybrid cloud and AI projects, emphasizing innovation, technical expertise, and strategic solutions design.
Software Engineer II - HashiCorp Terraform Search
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text promotes a career at IBM Software, highlighting opportunities to work on innovative cloud-native solutions, collaborate with teams, and contribute to infrastructure and security lifecycle management. It outlines responsibilities, required skills, and the company's focus on customer outcomes and technological leadership.
Associate Business Transformation Consultant – Adobe Experience – Co-op 2026
Company: IBM
Location: No City, US
Posted Dec 09, 2025
This text promotes a career in IBM Consulting, emphasizing opportunities for professional growth, collaboration with clients on digital transformation projects, and development through mentorship programs. It highlights roles in strategic analysis, project management, and technology integration while outlining educational and skill requirements.
Pre-sales Engineer, Data Integration
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 09, 2025
This job description outlines a Presales Consultant role at IBM, focusing on technical sales, client relationships, and expertise in data integration and cloud technologies. It highlights the importance of technical skills, communication, and collaboration with partners and sales teams.