Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Data Engineer
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This text describes a Data Engineer role at IBM Corporation with responsibilities involving data pipeline design, AI solutions for industrial clients, and cloud platform integration. It outlines required qualifications including advanced degrees, technical expertise in specific tools, and salary range.
CFO/CXO Advisory Consultant - Finance & Procurement Operations
Company: IBM
Location: Naples, US
Posted Dec 09, 2025
This job posting seeks a Procurement Tower Delivery Lead with 10+ years of experience in procurement operations and leadership roles. The role combines hands-on leadership with strategic advisory capabilities, requiring expertise in end-to-end ProcuretoPay processes, vendor management, and process improvement initiatives. Key responsibilities include ensuring SLA compliance, managing procurement teams, and driving operational excellence for a Fortune 500 client.
Java Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves collaborating with global clients on hybrid cloud and AI projects, offering growth opportunities and innovative solutions using advanced technologies.
Assistente de Torre de Controle
Company: IBM
Location: Salvador, BR
Posted Dec 09, 2025
The text describes a role at IBM Consulting focused on digital transformation through agile methodologies and AI-driven processes. It emphasizes collaboration with clients, career growth, and innovative technologies while outlining responsibilities like data analysis, operational monitoring, and process optimization. Required skills include analytical thinking, Excel/Power BI proficiency, and BPO experience.
Senior Scala Developer
Company: IBM
Location: Leicester, GB
Posted Dec 09, 2025
The text describes a Senior Scala Developer role at IBM Consulting, highlighting opportunities for career growth, technical expertise, and a supportive work environment. It emphasizes collaboration, innovation, and professional development while outlining responsibilities and required skills.
Brand Technical Specialist– Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's Brand Technical Specialist role emphasizes collaboration, technical expertise, and career growth, offering opportunities to innovate and solve complex business challenges through tailored solutions and digital transformation initiatives.
Application Architect-Azure Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights opportunities to work in IBM's delivery centers, focusing on Azure solutions, cloud migration, and professional growth. It emphasizes mentorship, technical training, and diverse project experiences while requiring expertise in full-stack development and cloud technologies.
SAP Ariba Consultant
Company: IBM
Location: Kosice, SK
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP Ariba, and opportunities for innovation. It outlines responsibilities including system integration, data management, and team leadership, along with required qualifications and skills.
Kubernetes Platform Engineer (Go, back-end)
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
IBM Cloud's Kubernetes Service, developed with Red Hat, offers job opportunities for engineers. The role involves creating scalable solutions using Go, Ansible, and Terraform, with a focus on customer-centric platforms.
Oracle Cloud Service Logistics Consultant
Company: IBM
Location: London, GB
Posted Dec 09, 2025
IBM CIC offers career growth opportunities, training programs, and a supportive culture focused on innovation and skill development. The role emphasizes collaboration, client impact, and professional advancement through cloud and AI technologies.
SAP ABAP Application Developer
Company: IBM
Location: Armonk, US
Posted Dec 09, 2025
This job posting describes a senior SAP ABAP Application Developer role requiring advanced technical expertise in SAP systems, workflow development, and integration technologies. The position involves complex development tasks, system optimization, and collaboration with middleware teams, with a salary range of $150,550 to $197,400 per year.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and financial processes. It emphasizes growth opportunities, strategic partnerships, and professional development while outlining responsibilities and qualifications for a Process Analyst role.