Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Associate Product Manager- Intern
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This text describes an internship opportunity in Product Management at IBM's Storage Division, highlighting responsibilities like supporting product strategies, collaborating with cross-functional teams, and addressing customer needs. It outlines required qualifications and preferred experience for the role.
Product Manager - IBM Storage
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text promotes IBM's infrastructure solutions and job opportunities, emphasizing innovation, collaboration, and growth. It highlights roles involving market research, product strategy, and teamwork, while outlining required skills and a supportive work environment.
Integration Architect
Company: IBM
Location: Vilnius, LT
Posted Dec 09, 2025
This text describes a role at IBM Consulting Client Innovation Center focusing on hybrid cloud and AI solutions. It outlines responsibilities like leading proof-of-concept projects, collaborating with cross-functional teams, and developing technical expertise. The job requires skills in cloud platforms, integration patterns, and containerization technologies, with opportunities for innovation and professional growth.
Package Specialist-SAP Ariba
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
This job description outlines a role requiring SAP BASIS expertise, HANA migrations, cloud platform experience, and collaboration with global teams. It details technical responsibilities and preferred qualifications for SAP architecture design and integration projects.
Application Developer-Java & Web Technologies
Company: IBM
Location: Shenyang, CN
Posted Dec 09, 2025
The text highlights IBM Consulting's focus on innovation, collaboration with global clients, and career growth opportunities in hybrid cloud and AI technologies. It emphasizes problem-solving, strategic partnerships, and impactful solutions for clients.
SAP S/4HANA Service Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a SAP consultant role at IBM Consulting, requiring expertise in SAP Enterprise Asset Management and Supply Chain Management, with emphasis on end-to-end project experience, technical skills, and strong communication abilities. The position highlights collaboration, leadership, and problem-solving in delivering successful client outcomes.
Package Specialist-SAP Ariba
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
This job description outlines a role requiring SAP BASIS expertise, technical architecture skills, and experience with cloud migrations. It emphasizes collaboration with global teams and technical leadership in SAP implementations, highlighting both professional requirements and project responsibilities.
Senior SAP PP/QM consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves supporting SAP PP and QM modules, collaborating with clients, and requiring expertise in SAP systems, process optimization, and technical tools. The position emphasizes teamwork, system stability, and integration with other modules.
Senior Software Engineer - Infinispan/Data Grid (Java Distributed In Memory Database)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career opportunity at IBM Software, emphasizing innovation, growth, and collaboration on cutting-edge AI-powered cloud-native solutions. It highlights the role of a Senior Software Engineer in developing high-quality software, working with distributed systems, and contributing to open-source projects like Infinispan. The position requires expertise in Java, distributed systems, and open-source methodologies, with a focus on enterprise-grade solutions and community engagement.
Application Developer-Java & Web Technologies
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with clients, strategic partnerships, and professional growth opportunities. It outlines technical requirements and problem-solving responsibilities for a Software Developer role.
Strategy Consultant – Salesforce (f/m/x)
Company: IBM
Location: Bussigny, CH
Posted Dec 09, 2025
This role offers opportunities to work on Salesforce strategies with clients, emphasizing innovation and growth. Benefits include career development, training, and collaboration with global teams.
Apptio Sales Operations Analyst, APAC & Japan
Company: IBM
Location: SYDNEY, AU
Posted Dec 09, 2025
The text describes IBM's collaborative culture and a sales operations role with responsibilities like maintaining Salesforce accuracy, supporting deal structuring, and fostering teamwork. It highlights opportunities for innovation and professional growth while outlining required expertise and collaboration across teams.