Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Data engineer- Data platforms (GCP) H/F - IBM Client Innovation Center Paris/île de France
Company: IBM
Location: Lille, FR
Posted Dec 09, 2025
The text promotes IBM Consulting job opportunities emphasizing collaboration with global clients, innovation in cloud and AI solutions, and career growth through technical expertise and strategic partnerships. It highlights required skills in data engineering, cloud technologies, and problem-solving while showcasing a supportive work environment with development opportunities.
Application Runtimes Development Manager
Company: IBM
Location: Hursley, GB
Posted Dec 09, 2025
This job description outlines a senior Development Manager role requiring leadership of distributed teams, technical expertise in cloud-native technologies, and collaboration across global teams. The position emphasizes strategic alignment, roadmap execution, and talent development in a high-impact lab environment.
BPOプロジェクトチームリーダー
Company: IBM
Location: Kitakyushu, JP
Posted Dec 09, 2025
This job description highlights IBM Consulting's focus on global client collaboration, innovation in hybrid cloud and AI, and career growth opportunities. It outlines requirements for Japanese language proficiency, team leadership experience, and technical skills in BPO projects across industries like finance and procurement.
Quality Engineer (Performance JMeter) Senior
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Performance QE Engineer role focusing on performance testing strategies, tool expertise, and collaboration with technical teams. It highlights required skills in JMeter, load testing, and industry-specific knowledge, along with preferred qualifications in DevSecOps and automation tools.
Application Developer - DevOps
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text promotes IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive culture. It highlights benefits like training programs, career development, work-life balance, and collaboration with industry leaders. The role involves DevOps expertise and requires leadership in technical initiatives.
SAP Fieldglass Support Engineer
Company: IBM
Location: Sofia, BG
Posted Dec 09, 2025
IBM Consulting emphasizes long-term client relationships and growth opportunities. The SAP Fieldglass Support Engineer role requires technical expertise and collaboration, with a focus on system stability and innovation in a dynamic environment.
Data Engineer-Data Platforms-Google
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, requiring technical expertise in GCP services, collaboration skills, and experience with Big Query. It specifies educational qualifications, technical proficiencies, and preferred attributes like agile methodologies and time management abilities.
IJDS【東京/新潟/広島/福岡】プロジェクトマネージャー（金融領域）
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a project manager role at IBM Japan, requiring leadership of cross-industry technology projects and collaboration with clients. The position emphasizes career growth, innovative solutions, and utilizing IBM's technology portfolio to drive customer transformation.
ECP Payroll Transition Project Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job posting seeks an experienced Project Manager to lead a critical SAP Payroll system transition from ECC to ECP across Asia Pacific markets. Responsibilities include project lifecycle management, risk mitigation, and ensuring compliance with regional regulations. Required expertise involves SAP Payroll systems, multicountry deployments, and leadership of diverse teams.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on long-term client relationships, global collaboration, and leveraging IBM's technology platforms to drive innovation. The role requires SAP expertise, project management skills, and experience with Indian market-specific requirements like GST and EInvoicing.
Analista de Infra
Company: IBM
Location: NO City, BR
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in DevOps and SRE, and required skills in Kubernetes, monitoring tools, and CI/CD pipelines. It highlights opportunities for innovation and impactful work with innovative companies.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. It emphasizes opportunities for growth, mentorship, and impactful work in hybrid cloud and AI initiatives, though the text primarily outlines role responsibilities and qualifications.