Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Developer - (Python,Postgres, Bash Scripting, Nodejs And RedHat Openshift, GO)
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a Software Developer role for BeekeeperMobileIBM, involving compliance reporting, application modernization through microservices, collaboration with teams, and technical expertise in Python, Postgres, and cloud environments. The position requires a bachelor's degree and experience with specific technologies.
Technology Lifecycle Services Internship - Storage
Company: IBM
Location: Heredia, CR
Posted Dec 09, 2025
IBM seeks passionate professionals to contribute to innovative tech solutions, offering growth opportunities in a supportive environment with a focus on problem-solving and collaboration.
Brand Technical Specialist Intern – Entry Level Sales Program 2026 (May Start)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's internship program emphasizes collaborative innovation, technical expertise, and client-centric solutions. The role offers opportunities to develop skills in technology sales, build credibility through consultative methods, and contribute to digital transformation initiatives. The company highlights a supportive environment with growth potential and a focus on impactful, client-driven outcomes.
Contact Center Practitioner (Spanish Speaking)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The text describes a role at IBM's consulting division, emphasizing opportunities to innovate, solve complex problems, and collaborate with clients. It outlines responsibilities including customer service, case management, and technical expertise, while highlighting required qualifications and a dynamic work environment.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a career role at IBM Consulting emphasizing collaboration, innovation, and professional growth opportunities. It outlines responsibilities in accounting and management, along with educational and experiential requirements for the position.
Intermediate Application Developer
Company: IBM
Location: Ottawa, CA
Posted Dec 09, 2025
This job description highlights a career at IBM Consulting focused on hybrid cloud and AI innovation, requiring technical expertise in programming and systems development. It emphasizes collaboration with global clients, strategic partnerships, and career growth opportunities, while outlining eligibility criteria and clearance requirements.
Entry Level Technical Support Engineer – Target Process
Company: IBM
Location: Bellevue, US
Posted Dec 09, 2025
This job description outlines a role in IBM Targetprocess's global support team, emphasizing collaboration, customer satisfaction, and technical expertise. The position requires problem-solving skills, cross-functional teamwork, and knowledge of IT environments, with responsibilities spanning customer support, operational management, and relationship building.
Business Analyst
Company: IBM
Location: Singapore, SG
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and professional growth opportunities. It outlines required skills in SDLC, requirements gathering, communication, and adaptability in dynamic environments.
Software Engineer - Quality and Performance – Distributed Systems (Serverless NoSQL Platform)
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights opportunities to innovate and solve complex challenges in AI-powered cloud-native software development. It emphasizes growth, technical expertise, and collaboration in a dynamic environment with global impact.
Product / Project Management
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's Infrastructure promotes innovation and collaboration, offering roles in hybrid cloud solutions with responsibilities in market analysis and project management. The job emphasizes cross-functional teamwork, client-centric approaches, and growth-oriented opportunities within a dynamic technological landscape.
Senior Sourcing Professional - Technology
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 09, 2025
IBM is seeking a highly motivated individual with strategic sourcing expertise in cloud and token-based AI technologies. The role involves leading procurement initiatives, negotiating complex contracts, and developing global sourcing strategies. Candidates must demonstrate leadership in technology sourcing, with experience in AI governance and procurement innovations. Required qualifications include a bachelor's degree, 10+ years in tech sourcing, and strong analytical skills.
ServiceNow Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Consulting offers roles in hybrid cloud and AI, emphasizing collaboration, innovation, and technical expertise in ServiceNow. The position requires skills in FSM and ServiceNow development, with opportunities for growth and impact.