Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
SAP Defense & Security lead Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks an SAP Defense & Security Lead Consultant with expertise in implementing SAP solutions for defense and security clients. The role involves requirement analysis, solution design, project management, testing, bug resolution, training, and stakeholder management. Requirements include a NATO passport, security clearance, SAP IS DampS experience, ABAP skills, and cybersecurity knowledge.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Senior Process Analyst role at IBM Consulting, emphasizing global client collaboration, digital transformation, and career growth opportunities. It outlines responsibilities in financial accounting, risk management, and technology integration, while promoting a culture of innovation and continuous learning.
Salesforce Developer A - L2 - 3o4
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This text describes a role at IBM Consulting involving technical expertise, client collaboration, and innovation in hybrid cloud and AI. It highlights career growth opportunities, required skills in Salesforce development, and the importance of curiosity and problem-solving in a supportive ecosystem.
Hardware Test Engineer Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The internship offers opportunities to work on cutting-edge hardware testing and collaboration with engineering teams, requiring technical skills and education in relevant fields.
Software Engineer Keycloak Core Clients
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
IBM offers career opportunities in AI and cloud-native solutions, focusing on innovation and growth. The role involves advancing Keycloak's security features and collaborating on open-source projects.
Accounts Receivables Professionals
Company: IBM
Location: Naga City, PH
Posted Dec 09, 2025
IBM seeks an Order to Cash Practitioner to handle customer orders, credit management, and billing. The role involves collaboration, problem-solving, and contributing to innovative projects in a dynamic environment.
Sales Development Representative South Europe
Company: IBM
Location: MADRID, ES
Posted Dec 09, 2025
This job description highlights opportunities to contribute to IBM's cloud solutions, collaborate with teams, and grow within a supportive environment. It emphasizes career development, technical expertise, and a focus on customer success through innovative technologies.
Associate Business Transformation Consultant Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Consulting's internship offers professional growth, collaboration with clients, and skill development through diverse projects and mentorship.
Sales Solution Leader Oracle Cloud Infrastructure (OCI), KSA
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
The text describes a senior technical role focusing on Oracle Cloud Infrastructure solutions, emphasizing collaboration with clients, innovation, and leadership in solving complex challenges. It highlights required expertise, responsibilities, and opportunities for impactful work in emerging technologies.
Application Developer - IT Service Management
Company: IBM
Location: Calgary, CA
Posted Dec 09, 2025
This role involves collaborating with clients on IBM technology solutions, emphasizing technical expertise and agile methodologies. It requires ServiceNow experience and leadership skills, offering opportunities to innovate and solve business challenges through strategic partnerships.
System Services Representative San Jose CA
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job posting describes a Systems Services Representative role requiring technical support for IBM and multi-vendor systems, with responsibilities including installation, maintenance, and client interface management. The position demands a high school diploma, background verification, and flexible scheduling for occasional overtime.
Senior Java Engineer
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative projects, collaborate with global clients, and contribute to hybrid cloud and AI advancements. It emphasizes career growth, technical expertise, and a supportive work environment with agile methodologies and cross-functional teamwork.