Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Java Developer
Company: IBM
Location: Vilnius, LT
Posted Dec 09, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, technical expertise in cloud and AI, and professional growth through agile teams and innovative projects. It outlines required skills in Java, cloud platforms, and DevOps, while highlighting the impact of contributing to client success and technological advancement.
Oracle Cloud Projects & Grants (PPM) Lead
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a job role in IBM Consulting focused on Oracle ERP Cloud project management, requiring expertise in hybrid cloud and AI solutions. It outlines responsibilities like configuring systems, conducting gap analysis, and leading client workshops, while emphasizing collaboration with global clients and adherence to project timelines.
Associate Package Consultants Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes IBM Consulting internships as opportunities for professional growth, innovation, and impactful career development through collaborative projects and mentorship programs.
Field CTO
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
This role emphasizes collaboration, innovation, and leadership in IBM's cloud solutions, offering opportunities to influence strategic directions and drive customer success through technical expertise and thought leadership.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines an HR Practitioner role at IBM Consulting, emphasizing career growth, collaboration with global clients, and opportunities for professional development. The position involves managing learning administration tasks, supporting employees, and working within a supportive culture that values innovation and long-term growth.
Product Manager
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
Turbonomic's automation platform helps IT organizations improve efficiency by ensuring optimal resource allocation and policy compliance. The company seeks product managers with expertise in cloud and DevOps to drive innovation and meet stakeholder needs through strategic execution and data-driven decisions.
Product Manager – ESG Data Platform
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job posting outlines a Product Manager role at Envizi focused on ESG data platform development. The position requires 10+ years of technical product management experience, expertise in data tools like PowerBI and SQL, and knowledge of ESG frameworks. Responsibilities include product lifecycle management, cross-functional collaboration, and delivering scalable solutions for sustainability reporting.
Software Developer FileNet
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
IBM seeks an innovative Software Developer with expertise in AI and cloud technologies to contribute to next-generation product features. The role emphasizes collaboration, problem-solving, and delivering cutting-edge solutions in a dynamic environment.
Salesforce Developer A - L2 - 4o4
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description highlights a role at IBM Consulting involving technical expertise, client collaboration, and innovation in hybrid cloud and AI solutions. It emphasizes career growth, strategic partnerships, and professional development opportunities within a global environment.
Product Management Intern - IBM Storage 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text highlights IBM's role in providing hybrid cloud infrastructure solutions and emphasizes a growth-minded culture focused on innovation and collaboration. It outlines job responsibilities involving market research, customer analysis, and product development, while detailing required education and technical skills for the position.
Customer Success Manager - Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a Customer Success Manager role at IBM focused on helping clients maximize value from IBM products, collaborating with transformative enterprises, and driving technological adoption through technical expertise and consultative skills. The position emphasizes career growth, impactful work, and a supportive team environment.
Java Software Engineer
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
IBM CIC offers extensive career growth opportunities, a supportive culture, and comprehensive benefits including training, flexible working, and industry certifications. The role emphasizes collaboration, technical expertise, and innovation in a dynamic environment.