Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Package Consultant-Workday Recruiting
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise, and opportunities to drive innovation through hybrid cloud and AI solutions. It outlines role responsibilities, required qualifications, and preferred skills for a specialized consulting position.
Application Developer-Java & Web Technologies
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects, emphasizing collaboration, innovation, and career growth through technical expertise and strategic solutions.
Package Consultant-SuccessFactors Core HR
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
The text describes a job role at IBM Consulting involving technical responsibilities, payroll processes, and requirements for expertise in SAP HR systems. It outlines career opportunities with global client collaboration and technical certifications.
Business Analyst (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes IBM's commitment to innovation and customer value through advanced technologies. It outlines the role of a Business Analyst requiring data-driven insights, stakeholder collaboration, and technical expertise in reporting processes. The position emphasizes strategic decision-making, documentation, and cross-functional teamwork.
Designer - Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes an IBM internship opportunity emphasizing career growth, innovation, and collaboration in creating AI-powered cloud-native solutions. It highlights required skills like UI design, problem-solving, and communication, while showcasing a dynamic and supportive work environment.
Service Designer - Public Sector
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers career growth, training, and a supportive culture with opportunities for innovation and professional development.
Collections Professional
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description outlines a role at IBM's Order to Cash Collections team, emphasizing responsibilities like managing customer transactions, credit management, and dispute resolution. It highlights required skills in accounting software, communication, and teamwork, while promoting the role as an opportunity to innovate and solve complex challenges in a dynamic environment.
Application Architect - IBM Technology
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text describes a senior data architecture role at IBM Consulting, emphasizing collaboration with global clients, expertise in cloud and AI technologies, and leadership in designing scalable data platforms. It highlights technical requirements and career growth opportunities within IBM's ecosystem.
Senior Application Developer
Company: IBM
Location: Ottawa, CA
Posted Dec 09, 2025
This job posting outlines a Senior Application Developer role at IBM in Ottawa, requiring 8 years of programming experience, Defence Industry expertise, and specific clearances. The position involves technical support, system integration, and collaboration with clients globally.
Senior Software Engineer - HashiCorp Consul
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Senior Software Engineer role at IBM focusing on cloud-native solutions, distributed systems, and technical leadership. The position emphasizes innovation, collaboration, and impactful contributions to industry-leading AI-powered infrastructure.
Software Engineering Manager - HashiCorp Terraform Registry
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a technical engineering management role at IBM focused on managing the Terraform Registry, collaborating with global teams, and driving infrastructure as code solutions. It emphasizes career growth, technical leadership, and contributions to cloud-native software development.
Appian Architect/Senior Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients and opportunities to drive innovation. The role requires expertise in Appian development, integration technologies, and Agile methodologies, with a strong emphasis on security and performance optimization.