Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Infrastructure Specialist-System Administration
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The role involves working with clients on hybrid cloud and AI solutions, emphasizing innovation, technical expertise, and career growth opportunities within IBM's ecosystem.
Software Engineer - OpenRAG FullStack
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing collaboration, growth, and impactful technology development. The role involves building scalable systems and contributing to cutting-edge projects with a focus on customer success and team development.
Azure Cloud FullStack - Public Sector/Defence
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers career growth opportunities, extensive training, and a supportive environment for professionals in hybrid cloud and AI. The role emphasizes innovation, collaboration, and technical expertise with Azure cloud services. Benefits include career development, work-life balance initiatives, and diversity programs.
Security Consultant Cloud Security Services
Company: IBM
Location: Doha, QA
Posted Dec 09, 2025
This job description outlines the role of a Digital Security Managing Consultant focused on cloud security, IAM, and hybrid/multi-cloud environments. The position requires expertise in security architecture, compliance standards, and delivering large-scale security transformation programs with global and local teams.
(Kaohsiung) Technical Support Representative (ETL)
Company: IBM
Location: Kaohsiung, TW
Posted Dec 09, 2025
IBM Consulting offers career growth through collaborative data solutions, innovation in hybrid cloud and AI, and opportunities to impact global clients. The role emphasizes technical expertise, cross-functional teamwork, and continuous learning within a supportive ecosystem.
Maximo Functional Leader
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role as a Maximo Functional Lead at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and leadership in complex projects. Requirements include extensive experience with Maximo systems, project management skills, and certifications, with opportunities to work in an Agile environment.
Growth Marketer Intern (8 months)
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This job posting highlights IBM's commitment to innovation, continuous learning, and a supportive work environment. The role involves marketing campaigns, leveraging cutting-edge technologies, and collaborating with a global community of learners.
Senior DevOps Engineer - Defence
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers extensive career development opportunities, a supportive culture, and innovative benefits like flexible working arrangements and maternity returners schemes. The role emphasizes hybrid cloud expertise, leadership growth, and collaboration with industry leaders.
Engineering Operations Manager
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines the role of an Engineering Operations Manager requiring strategic leadership, technical expertise in facilities management, and cross-functional collaboration. The position emphasizes operational excellence, compliance with maintenance programs, and leadership in critical environments. Qualifications include a bachelor's degree, technical diploma, and 10+ years of senior facilities engineering experience.
Data Engineer-Data Platforms
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
This job description outlines a Data Engineer role at IBM, emphasizing technical expertise in big data technologies, cloud platforms, and agile methodologies. Responsibilities include designing solutions, continuous improvement, and collaborating with technology teams. Required skills involve Apache Spark, Hadoop, Python, and SQL proficiency.
Data Engineer-Data Platforms
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job description outlines a Data Engineer role at IBM Consulting, emphasizing responsibilities like designing solutions, driving innovation, and collaborating with technology teams. It highlights required skills in big data technologies, cloud platforms, and programming languages, while also mentioning preferred qualifications such as architecture strategy and detection tools.
IBM Data Integration & Intelligence Senior Delivery Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes an IBM Technology Expert Labs role emphasizing career growth, collaborative innovation, and impactful problem-solving. It highlights world-class services, client-focused teamwork, and professional development opportunities while outlining technical expertise requirements.