Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Cloud Platform Software Engineer - Langflow
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing collaboration, growth, and technical challenges. The role involves developing scalable systems and contributing to open-source projects, with a focus on high-performance infrastructure and customer-centric outcomes.
SAP ABAP Developer
Company: IBM
Location: Islamabad, PK
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on collaborating with global clients to enhance hybrid cloud and AI solutions. The role involves designing SAP applications, integrating systems, and maintaining technology platforms. Required skills include SAP ABAP development, HANA integration, and stakeholder management.
Solution Consultant - Procurement Solution Architect
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
This job description outlines a Procurement Solution Architect role at IBM, emphasizing responsibilities in designing end-to-end procurement solutions, leveraging AI and automation technologies, and collaborating with cross-functional teams. The position offers opportunities to influence IBM's market leadership in BPO services and drive innovative client solutions through strategic expertise and technical skills.
SAP Supply Chain Lead
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise, and leadership in SAP Supply Chain projects. It highlights opportunities to drive innovation and deliver impactful results through strategic partnerships and technology platforms.
SAP Trainee
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, SAP system implementation, and professional growth. It highlights required skills, positive work environment, and the impact of the role on innovative companies.
Package Consultant-SAP BTP
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects using SAP technologies, emphasizing collaboration, innovation, and career growth opportunities through technical expertise and strategic partnerships.
Package Specialist-SAP HANA Master Data Governance
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving SAP MDG implementations, data migration initiatives, and technical expertise in data management tools. It requires 12+ years of experience, mastery of SAP integration points, and proficiency in data profiling and warehouse design. Educational qualifications include a bachelor's degree with a preference for a master's degree.
Consulting Account Executive
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a Consulting Account Executive role at IBM, emphasizing opportunities to lead in technology innovation, solve complex problems, and grow business through collaboration with clients and partners. The position requires expertise in data analytics, strong communication skills, and a proactive approach to sales and relationship-building.
Software Developer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
IBM seeks an innovative Software Developer to contribute to AI-infused features in a dynamic, collaborative environment, emphasizing cutting-edge solutions and professional growth.
Staff Solutions Architecture Specialist
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves creating technical assets and collaborating with cross-functional teams to enhance cloud solutions and customer outcomes. The position emphasizes innovation, automation, and delivering exceptional client experiences through AI-powered tools and DevOps workflows.
Manager - Finance and Administration Delivery - Record to Report
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and professional growth. It emphasizes roles in financial operations, process improvement, and leadership development within a supportive ecosystem of mentors and technology platforms.
(Kaohsiung) Technical Support Representative-Hybrid Cloud Services
Company: IBM
Location: Kaohsiung, TW
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on global client collaboration, innovation in hybrid cloud and AI, and a supportive culture emphasizing growth and empathy. It highlights problem-solving responsibilities and required skills for IT support roles with opportunities for impactful work.