Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Software Developer in Test
Company: IBM
Location: Brno, CZ
Posted Dec 09, 2025
IBM seeks a Software Developer in Test to join their innovative team, focusing on cloud-native solutions with opportunities for growth and collaboration. The role emphasizes creating exceptional software experiences through rigorous testing, problem-solving, and working with cutting-edge technologies.
Deputy Group Manager – Order to Cash
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting focusing on global client collaboration, digital transformation, and innovation in hybrid cloud and AI solutions. It emphasizes career growth, strategic partnerships, and the importance of curiosity and continuous learning in a supportive professional environment.
Project Manager-Data Platforms
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving data domain projects, team management, and technical expertise in areas like Exstream tools. It emphasizes skills in document design, template creation, and industry-specific knowledge.
Cloud Database Reliability Engineer (DBRE)
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
This job description outlines a role for a cloud developer specializing in database operations within IBM Cloud's Kubernetes environment. The position requires expertise in databases like PostgreSQL, Redis, and MongoDB, along with experience in automation, troubleshooting, and production operations. Both required and preferred qualifications emphasize technical skills in cloud platforms, containerization, and database management systems.
System Services Representatives - 초대졸 신입사원
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines the role of IBM TLS Systems Services Representatives, requiring technical expertise in hardware/software support, client communication, and continuous learning. Responsibilities include onsite maintenance, problem resolution, and ensuring client satisfaction through collaboration with teams and adherence to technical strategies.
Chief Hardware Engineer for Storage Platforms
Company: IBM
Location: Houston, US
Posted Dec 09, 2025
This text describes the IBM Storage Infrastructure Design Team's role in developing storage solutions, requiring technical expertise in hardware, software, and collaboration with vendors. It outlines responsibilities, skills, and educational requirements for engineers in this field.
Digital Technical Specialist– Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
IBM's Digital Technical Specialist role emphasizes collaboration, innovation, and client solutions, offering growth opportunities with comprehensive training and impactful projects.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on digital transformation and client collaboration. The role involves accounting responsibilities, requires expertise in financial processes, and emphasizes growth opportunities within a supportive ecosystem.
Package Consultant-Workday Recruiting
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise, and opportunities to drive innovation through hybrid cloud and AI solutions. It outlines role responsibilities, required qualifications, and preferred skills for a specialized consulting position.
Associate System Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role offers opportunities to work on hybrid cloud and AI projects with global clients, emphasizing collaboration, innovation, and career growth. Required skills include programming in Java, C++, Python, and a bachelor's degree.
Software Engineer - Quality and Performance
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
This job posting highlights a role in developing testing frameworks for a distributed serverless database platform, emphasizing challenges in scalability, resilience, and AI integration. The position requires expertise in distributed systems, chaos testing, and cloud technologies, with opportunities to shape test infrastructure for global mission-critical workloads.
ServiceNow CSM Jr. Developer / Tester
Company: IBM
Location: Leicester, GB
Posted Dec 09, 2025
IBM CIC offers a career with growth opportunities, training, and a supportive environment. The role involves ServiceNow development, collaboration, and innovation in hybrid cloud and AI solutions.