Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
IT Business Analyst - Compliance (f/m/x)
Company: IBM
Location: Lancy, CH
Posted Dec 09, 2025
This text describes a senior IT Business Analyst role at IBM Consulting, highlighting career growth opportunities, technical expertise in compliance projects, and benefits like training and global collaboration. It emphasizes innovation, client impact, and professional development in a dynamic tech environment.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, expertise in SAP solutions, and the potential to drive innovation through hybrid cloud and AI technologies. It outlines responsibilities, required skills, and the benefits of working in IBM's delivery centers.
Package Consultant-Workday Integrations
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities to drive technological adoption. It outlines responsibilities as a consultant, including developing impactful solutions and leading integration projects, while highlighting required expertise in Workday platforms and technical skills.
Application Developer
Company: IBM
Location: Jakarta, ID
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, strategic technology platforms, and opportunities for growth through problem-solving and creative solutions.
Application Developer-Adobe Experience Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and impactful solutions for innovative companies.
HR Transformation Centre of Competence (CoC) Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Consulting is seeking an HR Transformation Consultant to leverage their successful AI-led HR transformation experience, focusing on inspiring clients, data-driven opportunities, and global team collaboration through proven methods and domain expertise.
Project Manager-Data Platforms
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving data domain projects, team management, and technical expertise in document design tools. Requirements include a bachelor's degree, experience with Exstream tools, and knowledge of SmartCOMM.
Senior Azure FullStack Developer - Healthcare Sector
Company: IBM
Location: London, GB
Posted Dec 09, 2025
The text promotes IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive work environment. It highlights benefits like training programs, career development, and a culture of collaboration. The role involves working on cloud and AI solutions for healthcare clients, with requirements for technical expertise and certifications.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a Deputy Manager role in IBM's Record to Report R2R domain, emphasizing collaboration with innovative companies, career growth opportunities, and technical expertise in accounting processes. It highlights IBM's commitment to professional development and strategic partnerships.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on digital transformation, global client collaboration, and innovation. It emphasizes opportunities for career growth, strategic partnerships, and impactful work with cutting-edge technologies like AI and hybrid cloud solutions. The role requires expertise in benefits administration, compensation processes, and system management, with a strong emphasis on problem-solving and customer service.
SAP Security / SAP IDM Consultant
Company: IBM
Location: SYDNEY, AU
Posted Dec 09, 2025
This job description seeks a Principal SAP Security Consultant with expertise in leading security projects, ensuring compliance, and fostering innovation. Required skills include deep SAP security knowledge, strategic thinking, and leadership capabilities. Applicants must have NV1 clearance and a relevant degree or experience.
Data Engineer-Enterprise Content Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's delivery centers focusing on technical expertise and document design using OpenText Exstream. Responsibilities include creating templates, understanding file formats, and performing unit testing. Required skills involve experience with Exstream tools and technical knowledge.