Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Customer Success Manager (German Speaking)
Company: Immersive
Location: Germany
Posted Dec 23, 2025
Immersive Labs promotes their cyber resilience platform, highlighting its effectiveness and hiring for a German-speaking Customer Success Manager. They emphasize customer-centric values and growth opportunities.
Information Security Engineer (DLP)
Company: Scopely
Location: Canada
Posted Dec 23, 2025
Scopely seeks an Information Security Engineer DLP to join their Data Protection team in Canada on a remote basis. The role involves safeguarding data stores, investigating security incidents, and enhancing data loss prevention measures. The company emphasizes global collaboration, secure environments, and a diverse, inclusive workplace committed to innovation in the mobile games industry.
Customer Success Manager (Deployment)
Company: Neara
Location: UK,Lithuania
Posted Dec 23, 2025
Neara is a technology company creating impactful digital twins for critical infrastructure, emphasizing innovation, global influence, and career opportunities. The job role involves project management, client collaboration, and technical expertise with benefits like career growth and flexible work arrangements.
Intermediate Backend Engineer (Go), Verify: CI Functions Platform
Company: GitLab
Location: Canada,Netherlands,UK
Posted Dec 23, 2025
This job description outlines a role as an Intermediate Backend Engineer focused on rearchitecting GitLab Runner for large-scale CICD operations and building foundational platforms for CI Functions. The position emphasizes collaboration with cross-functional teams, technical design, and solving real-world scaling challenges. Key requirements include expertise in Go, distributed systems, containerization technologies, and cloud-native infrastructure.
Map Designer III
Company: Mapbox
Location: Germany
Posted Dec 23, 2025
Mapbox promotes itself as a leading platform for location-aware businesses, emphasizing flexibility, security, and a large developer community. The job posting highlights opportunities for a Staff Map Designer to shape innovative map solutions and collaborate across teams, reflecting the company's commitment to creativity and user-centric design.
Senior Technical Program Manager - Security
Company: Webflow
Location: Argentina
Posted Dec 23, 2025
Webflow seeks a Security Technical Program Manager to lead their security initiatives, emphasizing collaboration across teams, vulnerability management, and operational maturity. The role requires technical expertise, cross-functional coordination, and experience with security frameworks. The company highlights values like trust, creativity, and equity, offering benefits such as equity, health coverage, and remote work flexibility.
Senior Software Engineer - Identity & Security Products
Company: Twilio
Location: USA
Posted Dec 23, 2025
Twilio seeks a Senior Software Engineer to design and build secure identity solutions. Responsibilities include system development, collaboration, and mentorship. The role offers competitive pay and remote work.
Client Executive
Company: Cytora
Location: UK
Posted Dec 23, 2025
Cytora, an AI-driven insurance company, seeks a Client Executive to manage strategic accounts, drive platform adoption, and collaborate on innovative solutions in a flexible, mission-driven environment.
Intermediate Backend Engineer (Ruby on Rails) - Analytics Instrumentation
Company: GitLab
Location: APAC,Canada,EMEA,Netherlands,UK
Posted Dec 23, 2025
This role involves developing backend analytics services and APIs for GitLab's product, requiring expertise in Ruby on Rails and collaboration with cross-functional teams.
Technical Support Engineer - Italian Speaking
Company: Twilio
Location: Ireland
Posted Dec 23, 2025
This job posting highlights Twilio's commitment to excellent customer service and award-winning billing support. The role involves technical support, process improvement, and team collaboration, with qualifications emphasizing customer focus, technical communication, and Italian language proficiency. The position offers remote work in Ireland with competitive benefits.
Principal Software Engineer - Request Team
Company: Saviynt
Location: USA
Posted Dec 23, 2025
Saviynt's AI-powered identity platform helps organizations manage access to applications and data while enhancing security and reducing compliance costs. The company emphasizes innovation in enterprise identity solutions and offers a dynamic work environment with growth opportunities for software engineers. Job requirements include expertise in cloud platforms, security principles, and AI tools, with competitive compensation.
Associate Vice President - Digital (Political)
Company: MissionWired
Location: USA
Posted Dec 23, 2025
MissionWired emphasizes creating revolutionary fundraising strategies with a positive impact on the world, showcasing success in converting billions in donations and working with global nonprofits. They prioritize innovation, social change, and diversity, offering competitive benefits and opportunities to drive impactful campaigns.