Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Sales Trainer
Company: Vonage
Location: USA
Posted Dec 23, 2025
This job description outlines a Senior Sales Trainer role focused on developing sales training programs, collaborating with teams, and ensuring alignment with business objectives. It emphasizes experience in sales technologies, instructional design, and measurable outcomes while listing required qualifications and preferred skills.
Commercial Solutions Program Manager
Company: Stripe
Location: USA
Posted Dec 23, 2025
Stripe seeks a Commercial Solutions Program Manager to drive revenue through cross-functional programs, emphasizing leadership and innovation in global business strategies. The role involves managing complex initiatives, collaborating with stakeholders, and solving systemic challenges to enhance commercialization efforts.
Professional Services Consultant
Company: MariaDB plc
Location: Saudi Arabia
Posted Dec 23, 2025
MariaDB is making a significant global impact as a leading database solution for modern applications, with opportunities to work in a dynamic, remote team focused on innovation and open-source culture. The role involves database expertise, consulting, and mentoring, with benefits including career growth and shaping technology's future.
Manager - Program Management (Vendor Operations)
Company: Reddit
Location: USA
Posted Dec 23, 2025
This job posting seeks a Vendor Operations manager to scale third-party operations, ensure SLA compliance, and drive operational excellence. Responsibilities include vendor management, cross-functional collaboration, and team leadership. Benefits include healthcare, equity, and flexible work options.
Staff Integrations Engineer
Company: Canopy Connect
Location: USA
Posted Dec 23, 2025
This job description outlines responsibilities related to aligning product requirements with business objectives, automating website testing with tools like Puppeteer/Playwright, scaling applications using Kafka/RabbitMQ/Kubernetes, debugging CI/CD pipelines, and maintaining technical debt. It also includes remote work flexibility and a specified salary range.
Enterprise Account Executive
Company: Signifyd
Location: UK
Posted Dec 23, 2025
This job posting highlights Signifyd's EMEA Sales role, emphasizing growth opportunities, cross-functional collaboration, and a comprehensive benefits package. The position requires strategic thinking and consultative selling to build trusted relationships with enterprise clients while leveraging advanced technology to drive business outcomes.
Staff Conversational AI Designer
Company: General Motors
Location: USA
Posted Dec 23, 2025
This job description seeks a Staff Conversational AI Designer with expertise in Voice and Multimodal interfaces. Responsibilities include leading AI-based design, creating prototypes, and collaborating with cross-functional teams. Requirements emphasize experience with Generative AI, design tools, and user-centered practices.
Commercial Customer Success Manager
Company: Builder.io
Location: North America
Posted Dec 23, 2025
Builderio is seeking a Commercial Customer Success Manager to drive product adoption and customer success in a fast-growing environment. The role involves managing a large customer base, collaborating with teams, and contributing to product roadmap decisions. Compensation ranges from $155,000 to $200,000.
Senior Partner Manager
Company: Webflow
Location: Australia
Posted Dec 23, 2025
Webflow is seeking a Senior Partner Manager to grow their APAC partner ecosystem, emphasizing collaboration, innovation, and a mission to empower digital experiences. The role involves strategic partnerships, cross-functional teamwork, and leveraging Webflow's commitment to creativity and equity. Benefits include equity, comprehensive health coverage, and flexible work arrangements.
Business Insurance Sales Producer Lead
Company: Gusto, Inc.
Location: USA
Posted Dec 23, 2025
This job posting seeks a dynamic and inspiring commercial PampC insurance sales leader to accelerate Gusto's growth in business insurance. The role involves leading a team, coaching sales advisors, collaborating with cross-functional teams, and leveraging data to optimize sales strategies. Key requirements include extensive PampC insurance expertise, management experience, and technical proficiency. The position offers competitive compensation and opportunities to shape the future of Gusto's digital insurance agency.
Sr. Consultant Change Management
Company: phData
Location: USA
Posted Dec 23, 2025
This role requires a Senior Change Management Consultant with 4+ years of experience leading AI and data transformations, developing strategies, and managing organizational change. Preferred skills include Snowflake and AWS expertise, along with strong communication and project delivery capabilities.
Lead Technical Program Manager
Company: HubSpot
Location: USA
Posted Dec 23, 2025
HubSpot seeks a FinOps TPM to enhance cloud infrastructure efficiency and cost transparency, aligning growth with resource availability. The role impacts bottom-line sustainability and offers competitive compensation.