Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Medical Affairs Writer Contract
Company: Kyverna Therapeutics
Location: Remote
Posted Dec 23, 2025
Kyverna Therapeutics seeks a Medical Affairs Writer to develop scientific publications and communications for cell therapy innovations. The role requires expertise in medical writing, collaboration with cross-functional teams, and compliance with publication standards. Applicants must mention 'BLESSING' and the tag RMTQyLjE4MC4zMS4xMjE=.
Senior Director Global Support
Company: Elite Technology
Location: US - Remote
Posted Dec 23, 2025
The text promotes Elite's automation platform as a trusted solution for law firms, highlighting its cloud-native SaaS capabilities and benefits like improved financial operations. It also outlines a Senior Director role focused on cloud support and SaaS readiness, emphasizing strategic leadership and cross-functional collaboration.
[製造・流通領域] Project Manager
Company: IBM
Location: Multiple Cities
Posted Dec 23, 2025
This job description highlights opportunities for career growth and collaboration with IBM's technologies to drive customer transformation. The role involves strategic planning, project management, and innovative solutions across various industries. Required expertise includes project leadership and IT system design, with preferred experience in stakeholder engagement and large-scale team management. The position emphasizes creativity, problem-solving, and leadership in delivering value through IBM's technology portfolio.
Managing Director AMER Advertising Solutions
Company: Kochava
Location: United States
Posted Dec 23, 2025
Kochava offers a unified platform for advertisers and publishers, focusing on measurement and attribution. They're seeking a Managing Director to lead sales in the Americas, emphasizing growth and innovation. The company values diversity and inclusion.
Product Manager - HashiCorp Platform Team
Company: IBM
Location: BANGALORE, IN
Posted Dec 23, 2025
This job description highlights a Product Manager role at HashiCorp Cloud, focusing on scale and performance engineering. The position involves leading strategy, collaborating with cross-functional teams, and ensuring reliable cloud solutions for enterprise customers. It emphasizes innovation, technical expertise, and impactful contributions to global cloud operations.
Senior Director Global Support
Company: Elite Technology
Location: US - Remote
Posted Dec 23, 2025
Elite's automation platform offers law firms cloud-native solutions for financial and operational management, with a job description highlighting strategic leadership for SaaS cloud capabilities. The role involves cross-functional collaboration, customer relationship building, and remote work across US time zones.
Vice President Commercial & Channel Sales
Company: DNSFilter
Location: Remote
Posted Dec 23, 2025
DNSFilter emphasizes customer protection and innovation, seeking a VP to drive growth through sales leadership and channel strategy, fostering a culture of accountability and performance.
Associate Medical Writer
Company: Precision AQ
Location: Remote, United States
Posted Dec 23, 2025
This job description outlines the responsibilities of an Associate Medical Writer, including supporting clinical services teams, developing medically accurate content, conducting literature reviews, and adhering to company guidelines. The role requires collaboration with stakeholders and compliance with regulatory standards.
Junior Account Manager
Company: Unlimited Technology
Location: Remote
Posted Dec 23, 2025
Unlimited Technology emphasizes core values and innovation, offering rewarding careers with cutting-edge technology. They seek a Sales Account Manager to drive growth and customer satisfaction through strategic sales and account management.
Web Analyst Web Data and Analytics
Company: Best Egg
Location: Remote / Flexible
Posted Dec 23, 2025
Best Egg is a market-leading financial platform focused on building financial confidence through innovative solutions and tools. The company is acquiring Barclays to expand its resources and global reach, offering competitive benefits, growth opportunities, and a collaborative culture. The role of a Web Analyst involves data analysis, reporting, and supporting business strategies with tools like Tealium and Mode.
HR Advisor with Spanish
Company: IBM
Location: BUDAPEST, HU
Posted Dec 23, 2025
This text describes a career opportunity at IBM Consulting emphasizing long-term client relationships, collaboration, and innovation. It outlines the role of an HR Advisor Contact Center specialist with responsibilities in HR support, problem-solving, and teamwork. The position requires strong communication skills in Spanish and English, adaptability, and a focus on client needs.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 23, 2025
This text describes a career role at IBM Consulting emphasizing global collaboration, client relationships, technical expertise, and career growth opportunities. It highlights responsibilities involving financial operations, process improvement, and leadership development within a supportive ecosystem.