Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Sr. Principal Hardware Engineer
Company: ExtraHop
Location: USA
Posted Dec 23, 2025
This job posting outlines responsibilities for a hardware technical leader role, including collaboration with teams, hardware innovation, and requirements definition. Required qualifications emphasize expertise in NDR, enterprise hardware design, and programming languages. The salary range is specified as $190k-$220k annually.
Engineering Manager - Database Reliability, Scalability & Operations
Company: GitLab
Location: USA
Posted Dec 23, 2025
This role involves leading the Database Reliability team at GitLab, focusing on PostgreSQL scalability, operational excellence, and collaboration across teams. The position offers a competitive salary range of $131,600 to $282,000.
Cloud Engineer - Talent Pipeline
Company: Atmosera
Location: USA
Posted Dec 23, 2025
Atmosera seeks a Cloud Engineer with Azure expertise to design and maintain cloud solutions. The role offers competitive compensation, benefits, and remote work flexibility. The company emphasizes innovation, security, and professional growth while highlighting its commitment to diversity and employee well-being.
Manager - Account Management
Company: Sanity
Location: UK
Posted Dec 23, 2025
Sanity.io is seeking a Manager Account Management to lead a high-performing team, drive customer growth, and collaborate with cross-functional teams. The role involves strategic account planning, operational rigor, and fostering a culture of excellence. The company emphasizes innovation, customer obsession, and a diverse, inclusive culture with significant funding and growth opportunities.
Global Head of Specialist Solutions Architecture - Money Management
Company: Stripe
Location: USA
Posted Dec 23, 2025
Stripe seeks a Global Head of Specialist SA for Money Management, leading a high-performing team to drive financial services innovation and growth. The role emphasizes strategic leadership, technical expertise in embedded finance, and shaping product roadmaps to empower businesses with global payment solutions.
Math Producer
Company: Brilliant
Location: USA
Posted Dec 23, 2025
Brilliant promotes an innovative approach to education with interactive learning, emphasizes a healthy business model, and highlights competitive compensation, benefits, and a collaborative culture. The company seeks passionate educators to redefine education through creative problem-solving experiences.
Senior Product Marketing Manager
Company: Checkly
Location: USA
Posted Dec 23, 2025
Checkly seeks a Senior Product Marketing Manager for a fully remote role, emphasizing async-first work and global collaboration. The position involves scaling product marketing strategies, with competitive compensation and flexible benefits.
Sr. CRM Analyst
Company: Welltech
Location: Spain,Cyprus,Poland
Posted Dec 23, 2025
Welltech promotes wellness globally with innovative products and a mission to empower users. They seek a Senior CRM Analyst to drive retention strategies, offering a culture of growth and impact.
Senior Account Executive
Company: Twilio
Location: Singapore
Posted Dec 23, 2025
This job posting seeks a Senior Account Executive for Twilio's Enterprise Sales team, emphasizing new business acquisition, technical solutions selling, and cross-functional collaboration. The role requires 8+ years of enterprise sales experience and offers remote work with a Singapore base, along with competitive benefits.
Account Executive - Small Business
Company: HubSpot
Location: USA
Posted Dec 23, 2025
This job posting outlines a Growth Specialist role at HubSpot with responsibilities in sales, business growth, and team collaboration. It highlights competitive compensation, benefits, and opportunities for career advancement.
Principal Software Development Engineer - Maps
Company: Mapbox
Location: USA
Posted Dec 23, 2025
Mapbox is a leading platform for location-aware businesses, offering innovative mapping solutions and partnerships. They seek a Principal Software Engineer to drive technical excellence and AI strategies while maintaining high standards for product quality and customer focus.
Intermediate Fullstack Engineer (Ruby/Vue.js) - Growth
Company: GitLab
Location: EMEA,Netherlands,UK
Posted Dec 23, 2025
This role emphasizes shaping user experiences through fullstack engineering and analytics, focusing on growth metrics and collaboration with cross-functional teams to enhance product adoption and retention. It highlights opportunities for impactful work, remote collaboration, and contributing to scalable solutions.