Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Package Consultant-Salesforce
Company: IBM
Location: BANGALORE, IN
Posted Dec 23, 2025
This text describes a career in IBM Consulting, emphasizing global client collaboration, innovation in hybrid cloud and AI, and the opportunity to drive technological adoption. It outlines role responsibilities, required skills, and the importance of consultative expertise to achieve business results.
Senior Product Manager
Company: IBM
Location: Multiple Cities
Posted Dec 23, 2025
This job description outlines a Senior Product Manager role requiring strategic leadership, technical expertise in data platforms, and cross-functional collaboration. It emphasizes experience with enterprise systems, financial modeling, and platform modernization while detailing responsibilities such as defining product vision and aligning teams.
Delivery Consultant - zLinux
Company: IBM
Location: Multiple Cities
Posted Dec 23, 2025
The text promotes a career at IBM Technology Expert Labs, emphasizing collaborative innovation, career growth, and impactful problem-solving for clients. It highlights technical expertise, cross-functional teamwork, and opportunities to work on complex projects with global teams.
HR Advisor with German
Company: IBM
Location: BUDAPEST, HU
Posted Dec 23, 2025
This text describes a HR Advisor role at IBM Consulting, emphasizing collaboration, client relationships, and career growth opportunities. It outlines responsibilities like handling HR inquiries, resolving issues, and supporting client needs through teamwork and technology. The role requires strong communication skills in German and English, adaptability, and a focus on client satisfaction.
Back-end Developer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 23, 2025
The text describes a developer role involving feature development, code reviews, collaboration with cross-functional teams, maintaining services, documentation, and required expertise in technologies like TypeScript, Node.js, and cloud platforms. It emphasizes Agile methodologies and continuous learning.
Infrastructure Specialist-AWS Platform
Company: IBM
Location: BANGALORE, IN
Posted Dec 23, 2025
This job description outlines an Associate Infrastructure Specialist role at IBM, focusing on technical expertise in cloud computing and infrastructure support across various industries. Responsibilities include defining technical architecture, system configuration, and mentoring, with requirements emphasizing AWS experience and cloud service provider knowledge.
Package consultant Intern - Commerce Transformation
Company: IBM
Location: Islamabad, PK
Posted Dec 23, 2025
This text promotes a career in IBM Consulting, emphasizing collaboration, innovation, and growth opportunities. It outlines responsibilities involving digital experience design, Adobe tools, and teamwork, while highlighting required skills and preferred experiences in technology and customer journeys.
Senior Network Engineer - SDWAN
Company: IBM
Location: HORTOLANDIA, BR
Posted Dec 23, 2025
IBM Finance & Operations drives efficiency and innovation. The role involves network design, security, and collaboration with global teams. Required skills include SDWAN, BGP, and automation. IBM offers career growth and a dynamic environment.
Visual Design
Company: IBM
Location: Multiple Cities
Posted Dec 23, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and client impact. Responsibilities include designing user experiences, working with cross-functional teams, and leveraging AI technologies. The role offers growth opportunities and a supportive culture.
SAP Concur Project Manager - Testing and Cutover
Company: IBM
Location: Multiple Cities
Posted Dec 23, 2025
The text promotes IBM Consulting's career opportunities emphasizing long-term client relationships, innovation, and professional growth. It outlines a project manager role with responsibilities for testing strategies, cutover plans, and client collaboration, requiring strong leadership and technical expertise in SAP Concur implementations.
Package Consultant-SAP FIN CO
Company: IBM
Location: Multiple Cities
Posted Dec 23, 2025
This job description highlights IBM's focus on innovation, skill development, and collaborative problem-solving in a supportive work environment. It emphasizes opportunities for growth, technical expertise, and contributions to client success through advanced technology integration.
PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
Company: IBM
Location: BANGALORE, IN
Posted Dec 23, 2025
This role involves collaborating with global clients to drive digital transformation using agile methods and AI. It emphasizes career growth, mentorship, and innovative problem-solving in a supportive environment.