Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Human Resources Professional - Armonk, NY
Company: IBM
Location: Armonk, US
Posted Dec 23, 2025
IBM HR seeks passionate professionals to drive transformative change through roles in recruitment, benefits, talent management, and more. The position offers growth opportunities, collaboration with global experts, and a focus on creating positive workplace cultures while leveraging technology and innovation.
Business Transformation Consultant - Customer & Commerce Center of Competence (CoC)
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 23, 2025
The job posting outlines a role in driving customer and commerce transformations, requiring expertise in digital strategies, stakeholder engagement, and global collaboration.
Designer-User Experience Design
Company: IBM
Location: BANGALORE, IN
Posted Dec 23, 2025
The role involves working on client projects to drive innovation and collaboration, requiring design expertise and teamwork. It emphasizes professional growth, creative problem-solving, and contributing to market outcomes through guided contributions. The position highlights opportunities for skill development, mentorship, and impactful work across diverse sectors.
Automation QA Developer (Maternity cover)
Company: IBM
Location: Sofia, BG
Posted Dec 23, 2025
This job opportunity involves QA testing, automation, and modernization efforts with collaboration across teams. The role focuses on improving processes, supporting growth, and contributing to long-term product development.
Process Delivery Specialist
Company: IBM
Location: Sapporo, JP
Posted Dec 23, 2025
This job description outlines a role in IBM Consulting focused on hybrid cloud and AI initiatives with global clients. The position involves BPO project delivery in Japan, requiring Japanese language skills (JLPT N1) and Microsoft Office proficiency. Responsibilities include executing business processes across accounting, human resources, and procurement, with emphasis on collaboration and innovation.
Business Transformation Consultant - Customer & Commerce Center of Competence (CoC)
Company: IBM
Location: London, GB
Posted Dec 23, 2025
This text describes a job posting for a Customer & Commerce Business Transformation Consultant at IBM Consulting. It outlines the role's responsibilities, required education (Bachelors Degree), preferred qualifications, and expertise in customer commerce transformation, digital transformation, and global team collaboration.
Application Architect-ServiceNow
Company: IBM
Location: Hyderabad, IN
Posted Dec 23, 2025
This role involves collaborating with clients on hybrid cloud and AI projects using IBM technology, fostering innovation, and requiring expertise in ServiceNow and integration tools.
IBM SW Automation Brand Sales Specialist
Company: IBM
Location: Hong Kong, HK
Posted Dec 23, 2025
This job description highlights IBM's Software Solutions Brand Sales role, emphasizing technical expertise in automation solutions, client collaboration, and career growth opportunities. It promotes a supportive culture focused on innovation and making a global impact through digital transformation.
Package Consultant-Workday Talent Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 23, 2025
This text promotes IBM Consulting as a career opportunity emphasizing long-term client relationships, collaboration, innovation, and professional growth. It highlights roles involving hybrid cloud/AI solutions, technical expertise, and delivering impactful results through strategic partnerships and industry expertise.
Package Consultant-Workday Talent Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 23, 2025
This text promotes IBM Consulting as a career opportunity emphasizing collaboration, innovation, and professional growth. It highlights working with clients on hybrid cloud and AI solutions, long-term relationships, and the role of consultants as trusted advisors. Required skills include Workday HCM certification and experience in talent performance modules.
Back-End Software Developer
Company: IBM
Location: LOWELL, US
Posted Dec 23, 2025
The text describes a Software Developer role at IBM Corporation with responsibilities including backend development, agile practices, automated testing, and microservices architecture. It outlines required qualifications such as a Bachelor's degree in Computer Science and experience with Java, Docker, Kubernetes, and other tools. The position offers a salary range of $178,131 to $190,000 per year with telecommuting options.
Technology Sales Leader - Government
Company: IBM
Location: Gurgaon, IN
Posted Dec 23, 2025
This text describes a Technology Sales Leader role at IBM, emphasizing collaboration, innovation, and career growth opportunities. It highlights responsibilities such as driving technology strategy, client engagement, and sales execution, while showcasing IBM's commitment to digital transformation and making a global impact.