Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Software Engineer - Ceph & Distributed Storage
Company: Canonical
Location: Remote
Posted Dec 04, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Software Engineer for Ceph and Distributed Storage to build modeling software for systems like OpenStack, Ceph, and Kubernetes. The role involves international travel and requires experience with Python, Ceph storage, and distributed systems.
Chief Financial Officer
Company: Code.org
Location: Remote
Posted Dec 04, 2025
Code.org is seeking a Chief Financial Officer (CFO) with 12+ years of senior leadership experience to lead financial strategy planning and operations. The CFO will serve as the chief architect of resourcing decisions, ensuring investments and operational choices accelerate progress toward Code.org's 2030 goals. The ideal candidate combines strategic FP&A expertise, mission-driven financial leadership, and systems thinking to direct resources toward high-return opportunities and maintain transparent data-driven stewardship.
Manager - Workforce Management
Company: Platform Science
Location: USA
Posted Dec 04, 2025
Platform Science is an open IoT platform founded in 2015 that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. The company values diversity, innovation, and empathy, and is looking for a Manager of Workforce Management to lead a team and drive strategic initiatives.
Enterprise Account Executive - Growth
Company: Grafana Labs
Location: Netherlands
Posted Dec 04, 2025
Grafana Labs is seeking an Enterprise Account Executive Growth based in the Netherlands to prospect and grow existing business across the Benelux region. The role involves identifying new opportunities, meeting sales goals, managing the sales process, and becoming an expert in managing the sales pipeline in Salesforce. The ideal candidate will have 5+ years of experience in infrastructure technology sales, a history of consistent goal achievement, and excellent communication skills. Familiarity with open source technology, Salesforce, and sales methodologies like MEDDPICC is a bonus.
Strategic CES Operations Manager
Company: Figma
Location: USA
Posted Dec 04, 2025
The role is a global position responsible for building operational infrastructure, insights, and governance for post-sale activities. The individual will partner with various teams to ensure operational excellence and consistent performance management worldwide. The role involves defining operational frameworks, establishing reporting and metrics frameworks, defining performance metrics, and acting as a strategic connector between different teams. The ideal candidate should have 8+ years of experience in sales, customer success, or post-sales operations, strong expertise in systems including Salesforce and BI tools, and a proven ability to define operational frameworks and scale teams.
Software Engineer - Customer Studio Backend
Company: Hightouch
Location: Remote
Posted Dec 04, 2025
Hightouch is seeking a product-minded backend engineer to join their team and work on exciting projects related to data warehouse performance, analytics and experimentation, realtime audience syncing, and generative AI. The role offers significant impact and potential for growth, with a competitive salary range and equity compensation.
Customer Experience Team Lead
Company: Found
Location: USA
Posted Dec 04, 2025
Found is a company that provides tools and services for self-employed individuals, including a business bank account that automates taxes and expense tracking. The company is looking for a Customer Experience leader to manage a team of associates who support customers at every stage of their journey. The role involves coaching, supporting customers, growing the team, reviewing performance metrics, managing schedules, and partnering with product teams.
Account Executive, Mid-Market
Company: Muck Rack
Location: USA
Posted Dec 04, 2025
Muck Rack is seeking a confident and driven Account Executive to join their team and help win new business. The role involves serving as the primary point of contact for sales leads, achieving sales goals, responding to inbound demo requests, prospecting for opportunities, demoing Muck Rack at meetings and events, negotiating contracts, and closing deals. The ideal candidate should have at least 2 years of experience in SaaS sales or a PR role, full-cycle sales experience, proven ability to carry and exceed quotas, strong relationship-building skills, and familiarity with tools like Google Drive, Salesforce, Slack, LinkedIn Sales Navigator, Gongio CPQ, and Guru.
Customer Service Representative - Clinical
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 04, 2025
American Specialty Health Incorporated is seeking a Customer Service Representative to join their Customer Service Clinical department. The role involves answering calls from providers, members, and health plans to assist with various topics such as benefit information and problem resolution. The position is remote and requires a stable internet connection.
GitOps Engineering Manager
Company: Canonical
Location: Remote
Posted Dec 04, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. They offer a GitOps Engineering Manager role to lead a high-performance team in devops and gitops engineering management. The company is founder-led, profitable, and growing, with a focus on pioneering new approaches to large-scale IS and sharing automation as open-source packages.
Solutions Engineer
Company: Hightouch
Location: Remote
Posted Dec 04, 2025
The role is for a Solutions Engineer who loves teaching, solving problems, and working with big-name companies. The ideal candidate has 4+ years of sales experience, strong discovery and interpersonal skills, and experience selling Martech and Data Solutions. The company partners with Account Executives, advocates for customer interests, and creates compelling technical content. They work with both technical and non-technical stakeholders to understand problems and craft creative technical solutions.
Support Specialist - Alignerr
Company: Labelbox
Location: India
Posted Dec 04, 2025
The role of Support Specialist at Labelbox involves ensuring a seamless experience for Alignerr AI experts by managing support queries, resolving issues, and collaborating with cross-functional teams. The position requires strong communication skills, problem-solving abilities, and a passion for delivering exceptional support in a fast-paced environment.