Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Associate Director - Client Management
Company: First Advantage
Location: Remote
Posted Dec 03, 2025
The Associate Director of Client Management will lead a regional team in Asia to support enterprise clients, drive satisfaction and retention, and improve service adoption. The role involves building relationships, managing client escalations, and ensuring high-quality delivery of background screening programs. The ideal candidate is a strategic leader with experience in B2B client management and a passion for delivering value to customers.
System Architect - QA and Automation
Company: Hammerspace
Location: Remote
Posted Dec 03, 2025
This text describes a QA System Architect role emphasizing strategic leadership, scalable QA strategies, test automation, and team collaboration. It highlights technical expertise requirements and leadership experience while promoting a quality-driven culture in a fast-paced startup environment.
WordPress Developer
Company: KillerSpots Agency
Location: Remote
Posted Dec 03, 2025
Killerspots Agency seeks a remote WordPress Web Designer with a strong portfolio and expertise in web development. The role involves creating high-impact websites and collaborating with clients in a remote setting.
Travel Operations Specialist
Company: Canonical
Location: Remote
Posted Dec 03, 2025
Canonical is a leading provider of open source software and operating systems. They offer a distributed work environment with team sprints and opportunities for travel. The company values excellent communication skills, self-awareness, and accountability. They offer competitive compensation, benefits, and a personal learning budget.
Applications Engineer - PMDC
Company: Flex
Location: Remote
Posted Dec 03, 2025
The job posting is for a Submittal Design Engineer position, which involves creating Mechanical Layout designs for Prefabrication modular solutions. The role requires proficiency in 2D and 3D design software, knowledge of electrical engineering concepts, and strong interpersonal communication skills. The position offers a competitive pay range and a comprehensive benefits package.
Shopify Developer
Company: Pomelo
Location: Remote
Posted Dec 03, 2025
This job posting highlights a Shopify Developer role with opportunities to work remotely, collaborate with top brands, and access competitive pay and benefits. The position emphasizes growth marketing, site optimization, and global exposure while offering flexible work arrangements and professional development.
Software Engineer - Python and K8s
Company: Canonical
Location: Remote
Posted Dec 03, 2025
Canonical's job posting highlights their mission to reinvent open source software management, emphasizing innovation in cloud computing, Kubernetes, and global collaboration. The role offers opportunities to work on cutting-edge technologies with a distributed team, along with benefits like remote work, travel, and professional development. The company promotes a culture of excellence and diversity, with a focus on impactful engineering and open source contributions.
Sr. Manager Management Controls
Company: iRhythm
Location: Remote
Posted Dec 03, 2025
iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to deliver clinically actionable information. iRhythm is committed to improving cardiac health and offers career opportunities for builders and problem solvers to shape the future of cardiac health.
Bilingual Associate Operations Specialist
Company: First Advantage
Location: Remote
Posted Dec 03, 2025
This job posting seeks a bilingual Associate Operations Specialist for a tech company focused on innovative solutions for risk management and talent hiring. The role involves background checks, cross-functional collaboration, and compliance with data protection policies. The company emphasizes technology transformation, professional growth, and a multicultural work environment. Applicants are encouraged to apply for a career move in a dynamic, people-process-technology aligned sector.
Project Manager - Ubuntu Embedded Systems
Company: Canonical
Location: Remote
Posted Dec 03, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is hiring a Project Manager for Ubuntu Embedded Systems to coordinate and complete large, complex customer-facing projects involving the delivery of Ubuntu images on various devices. The role requires solid project management experience, excellent communication skills, and the ability to work with cross-cultural and multi-continental teams.
Software Engineer L5 - Ads Engineering
Company: Netflix
Location: Remote
Posted Dec 03, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier and are building an in-house ad tech ecosystem. The Ads Engineering team is dedicated to creating a world-class advertising ecosystem that drives their business and ensures a great viewing experience for members while delivering high impact for advertisers.
Senior Software Engineer - MAAS
Company: Canonical
Location: Remote
Posted Dec 03, 2025
Canonical, a leading open-source provider, promotes its Ubuntu platform and MAAS technology. The job requires expertise in Python/Go for scalable cloud solutions, with benefits like global travel and professional development.