Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Procurement Operations SME
Company: IBM
Location: BANGALORE, IN
Posted Dec 20, 2025
This job description highlights IBM's Finance & Operations role as a critical driver of transformation and efficiency, emphasizing collaboration, innovation, and career growth opportunities within a dynamic global environment.
Application Developer-Contact Center
Company: IBM
Location: BANGALORE, IN
Posted Dec 20, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and responsibilities like system maintenance, incident response, and automation. It outlines required skills and preferred qualifications for an Application Developer role with 24/7 support expectations.
AI Engineer Intern– Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
IBM's AI Engineer internship emphasizes innovation, collaboration, and skill development, offering opportunities to work on cutting-edge AI solutions and contribute to impactful projects in a supportive environment.
Delivery Consultant Manager
Company: IBM
Location: Heredia, CR
Posted Dec 20, 2025
This text promotes an IBM Expert Labs role emphasizing career growth, collaborative innovation, and impactful client solutions. It highlights leadership opportunities, technical expertise, and a supportive culture focused on delivering world-class results through teamwork and continuous improvement.
.Net Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 20, 2025
IBM Consulting offers career opportunities focused on client collaboration, innovation, and technical expertise in hybrid cloud and AI, requiring skills in ASP.NET and Microsoft technologies.
Salesforce Solution Engineer
Company: IBM
Location: New York, US
Posted Dec 20, 2025
This job description outlines a senior technical role at IBM's Salesforce Practice, requiring expertise in Salesforce architecture, public sector solutions, and cloud technologies. The position emphasizes leadership in digital transformation projects, technical advisory capabilities, and collaboration with clients and IBM teams.
Application Developer-Contact Center
Company: IBM
Location: BANGALORE, IN
Posted Dec 20, 2025
This job description outlines a role as an Application Developer at IBM Consulting, focusing on hybrid cloud and AI projects. Responsibilities include software development, system maintenance, and support in a fast-paced 24/7 environment. Required skills involve technical expertise in contact center platforms and ITIL concepts.
Technical Sales Architect - zStack
Company: IBM
Location: Bogota, CO
Posted Dec 20, 2025
IBM's job posting highlights collaboration, innovation, and growth opportunities for zArchitects, emphasizing technical expertise and global impact.
Director, Enterprise Sales
Company: IBM
Location: SYDNEY, AU
Posted Dec 20, 2025
This job description outlines a leadership role in enterprise sales, emphasizing innovation, collaboration, and growth opportunities. The position requires managing high-performing teams, driving digital transformation, and delivering impactful solutions. IBM highlights career development and a supportive culture as key aspects of the role.
AR Analyst (Credit Controller) with Czech/Slovak
Company: IBM
Location: Krakow, PL
Posted Dec 20, 2025
This role involves working with global clients on hybrid cloud and AI projects, requiring collaboration across cultures and expertise in O2C processes. Key skills include fluency in Czech/Slovak and English, analytical abilities, and teamwork.
Team Leader talent acquisition
Company: IBM
Location: Mexico City, MX
Posted Dec 20, 2025
The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration, innovation, and professional growth. It outlines roles in managing recruitment teams, improving processes, and fostering a data-driven approach while highlighting required skills and positive organizational culture.
Delivery Consultant - Data Security
Company: IBM
Location: Athens ( Greece ), GR
Posted Dec 20, 2025
The text promotes a career at IBM Technology Expert Labs, emphasizing collaborative innovation, career growth, and impactful problem-solving for clients. It highlights world-class services, strong onboarding, and opportunities to work with industry leaders while advancing technical expertise.