Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Staff Software Engineer - Gen AI
Company: Blackbaud
Location: USA
Posted Dec 19, 2025
This job description outlines a remote Stafflevel Full Stack Software Engineer role with responsibilities in web development, collaboration methodologies, and cloud technologies. It highlights competitive pay, benefits like medical insurance and a 401k program, and a commitment to diversity and flexible remote work.
Financial Solutions Sales Account Executive
Company: Blackbaud
Location: USA
Posted Dec 19, 2025
This job description outlines a Financial Solutions Functional Sales Executive role requiring expertise in financial systems, nonprofit sector experience, and sales leadership. Responsibilities include partnering with account executives, delivering sales results, and developing strategies. The position emphasizes remote work flexibility, competitive compensation, and comprehensive benefits including healthcare, retirement plans, and wellness perks.
Senior Frontend Engineer (React / Next.js)
Company: InPost
Location: Poland
Posted Dec 19, 2025
InPost Group is an innovative European out-of-home deliveries company revolutionizing parcel delivery with intelligent lockers and a mission to redefine ecommerce logistics. They seek a Frontend Software Engineer to build scalable cloud applications and enhance developer integration experiences while maintaining high security standards.
Content Creator - Learning & Development
Company: WCG International Consultants Ltd.
Location: Canada
Posted Dec 19, 2025
This job description highlights WCG's mission to create sustainable employment opportunities through work, emphasizing their commitment to inclusive workplaces, professional development, and impactful roles. The Content Creator position involves designing engaging learning resources, collaborating with teams, and delivering training materials that align with company values and accessibility standards.
Consultant - SmartRecruiters Implementation
Company: Cielo
Location: UK
Posted Dec 19, 2025
The text describes a job opportunity at Cielo as a functional implementation consultant, emphasizing career growth, collaboration with industry experts, and a supportive work environment. It highlights the company's mission to create careers for ambitious individuals and outlines requirements, responsibilities, and qualifications for the remote role. The description focuses on professional development, technology implementation, and a positive team culture.
Customer Support Specialist
Company: Linux Foundation
Location: USA
Posted Dec 19, 2025
The job description outlines a full-time Customer Support Specialist role at The Linux Foundation, emphasizing remote work, global collaboration, and responsibilities such as resolving customer inquiries, providing training support, and troubleshooting issues. Qualifications include a bachelor's degree and experience in customer support, with specific technical and communication requirements. The role requires flexibility, self-motivation, and proficiency in business technologies.
Chief Operating Officer
Company: Shah & Associates CPAs PA
Location: USA
Posted Dec 19, 2025
The job posting seeks a Chief Operating Officer to drive operational excellence and scale the firm to $4M ARR with a 50% profit margin, emphasizing accountability, systems, and growth.
IT Customer Service Specialist II
Company: labcorp
Location: USA
Posted Dec 19, 2025
Labcorp is hiring an IT Customer Service Specialist with responsibilities including troubleshooting, hardware support, and customer service. The role requires 12 years of call center experience and offers benefits like medical coverage, 401k, and tuition reimbursement. The company emphasizes innovation, global impact, and equal opportunity employment.
Customer Support Engineer
Company: Hammerspace
Location: USA
Posted Dec 19, 2025
Hammerspace is hiring a Customer Support Engineer with L3L4 experience in cloud storage and networking. Responsibilities include technical support, collaboration with teams, and feedback. The role requires strong communication and troubleshooting skills. The company emphasizes equal opportunity employment.
Technical Sourcer - AI/ML Engineers
Company: Cielo
Location: USA
Posted Dec 19, 2025
Cielo promotes career growth opportunities with a focus on innovation and inclusivity. The job description highlights talent acquisition roles with responsibilities spanning candidate sourcing, recruitment processes, and employer branding. Requirements include experience in sourcing and proficiency with recruitment tools.
Engineering Referrals Emerging Talent
Company: Referrals by HubSpotters
Location: Canada,Ireland,UK
Posted Dec 19, 2025
HubSpot seeks Software Engineers to contribute to scalable systems and impactful tools. The role offers growth, collaboration, and a supportive culture with flexible work options.
Senior Product Designer
Company: Mercury
Location: Remote
Posted Dec 19, 2025
Mercury applies Dieter Rams' 'less but better' design philosophy to create intuitive, premium financial tools emphasizing elegant simplicity and exceptional user experiences. They seek senior product designers to shape their vision across banking and fintech products.