Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Customer Support - Staff
Company: Blackbaud
Location: India
Posted Dec 19, 2025
This job posting outlines a Customer Support role at Blackbaud, emphasizing technical support, collaboration with cross-functional teams, and responsibilities like troubleshooting, knowledge base maintenance, and customer communication. Qualifications include technical troubleshooting skills, CRM familiarity, and a customer-first mindset. The company highlights flexibility, inclusivity, and professional development opportunities.
QA Automation Engineer
Company: Masabi
Location: Argentina
Posted Dec 19, 2025
Masabi promotes their mission to revolutionize fare payment systems globally, highlighting innovative platforms and job opportunities for a Backend Test Automation Engineer. The company emphasizes inclusivity, career growth, and a collaborative culture focused on making transit accessible.
Mid-Market Lead
Company: ElevenLabs
Location: USA
Posted Dec 19, 2025
ElevenLabs is a rapidly growing AI company with significant achievements in audio technology, offering innovative platforms and opportunities for impactful work in a dynamic, AI-first environment.
Lead Software Engineer (Web SDK)
Company: Storyteller
Location: Tunisia
Posted Dec 19, 2025
This job posting highlights a technical leadership role at a fast-growing SaaS company, emphasizing AI integration, high-impact projects with global brands, and opportunities for system design and team growth. The position requires end-to-end ownership, AI-assisted development, and collaboration across platforms.
Program Manager - Emerging Talent
Company: Dropbox
Location: USA
Posted Dec 19, 2025
This job description highlights Dropbox's Emerging Talent program, focusing on developing early-career talent through AI-driven initiatives and structured mentorship. The role emphasizes designing scalable intern programs, leveraging automation for efficiency, and fostering a future-ready workforce. Key responsibilities include program strategy, cross-functional collaboration, and data-driven improvements, with a strong emphasis on innovation and operational excellence.
Crowdstrike Business Development Manager
Company: GuidePoint Security
Location: USA
Posted Dec 19, 2025
This job description outlines the role of a Crowdstrike Business Development Manager, requiring collaboration with sales and marketing, technical expertise, certifications, and travel. Responsibilities include account planning, sales forecasting, and educating stakeholders. The position demands experience in business development and a collaborative fast-paced environment.
Lead Software Engineer (Web SDK)
Company: Storyteller
Location: Ukraine
Posted Dec 19, 2025
This job posting highlights a high-growth technical role with opportunities to work on innovative products for global sports brands. The position emphasizes AI-assisted development, technical leadership, and collaboration across teams. It requires problem-solving skills, system design, and a willingness to adopt AI tools. The company values capability over checklists and offers a dynamic environment with clear career growth potential.
Technical Account Manager - Automattic Special Projects Team
Company: Automattic Careers
Location: USA
Posted Dec 19, 2025
This job description outlines the role of a Technical Account Manager at Automattic, focusing on partner experience, product collaboration, and technical expertise. It highlights responsibilities like onboarding, support, and product improvement, along with required skills and qualifications.
Staff Software Engineer (ClipCrop)
Company: Storyteller
Location: Serbia
Posted Dec 19, 2025
This job posting highlights a leadership role in a fast-growing SaaS company focusing on AI-driven solutions for sports brands. The position emphasizes technical ownership, AI integration, and team growth with opportunities to shape innovative workflows and deliver measurable impact.
Principal Software Engineer (Storypilot)
Company: Storyteller
Location: Bulgaria
Posted Dec 19, 2025
This job posting highlights a technical leadership role at a high-growth SaaS company, emphasizing AI integration, hands-on development, and impactful projects with global sports brands. The position requires technical ownership, system design, and collaboration with AI tools, with a focus on problem-solving and team growth.
Sales Engineer/Senior Sales Engineer
Company: Aria Systems
Location: Canada
Posted Dec 19, 2025
This job posting describes a Sales Engineer role at Aria Systems, highlighting responsibilities such as supporting sales teams, configuring product presentations, and preparing RFx responses. It outlines qualifications, preferred skills, and company culture emphasizing flexibility, innovation, and a collaborative environment.
Principal Architect - Azure Solutions
Company: TTEC Digital
Location: USA
Posted Dec 19, 2025
This job posting highlights a Principal Architect role at TTEC Digital with opportunities to lead complex Azure projects, collaborate with global teams, and contribute to innovative solutions. The company emphasizes a positive work culture, employee growth, and comprehensive benefits including healthcare, PTO, and financial protections.