Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Fullstack Engineer - Notifications Engagement
Company: Reddit
Location: USA
Posted Dec 19, 2025
Reddit seeks a Senior Fullstack Engineer to lead cross-platform notifications, offering competitive salary, equity, and comprehensive benefits including healthcare, 401k, flexible time off, and family support.
Application Security Engineer - IT Security
Company: ABOUT YOU SE & Co. KG
Location: Germany
Posted Dec 19, 2025
The job description outlines a role as an Application Security Engineer with responsibilities in security measures, collaboration with teams, and benefits including flexible hours, discounts, and professional development opportunities. It emphasizes company values, inclusive culture, and career growth while detailing technical requirements and perks like state-of-the-art tech stacks and relocation support.
Director of Customer Success Management
Company: Hostaway
Location: North America
Posted Dec 19, 2025
Hostaway seeks a Director of Customer Success to lead their high-growth SaaS team, offering remote work, equity, and professional development in a dynamic global environment.
Senior Backend Engineer
Company: Checkly
Location: Europe
Posted Dec 19, 2025
Checkly offers a remote, flexible, and async-first role with competitive pay, transparent culture, and opportunities to work on scalable backend systems. The job emphasizes autonomy, professional growth, and a supportive team environment with benefits like stock options and global impact.
Sales Development Representative
Company: Hostaway
Location: North America
Posted Dec 19, 2025
Hostaway seeks a remote Sales Development Representative in North America, offering competitive pay, equity, remote work, and growth opportunities in a dynamic, values-driven startup environment.
Enterprise Account Executive
Company: Hightouch
Location: USA
Posted Dec 19, 2025
Hightouch empowers businesses with data-driven solutions, offering a Composable CDP and AI tools. They seek an Enterprise Account Executive to drive growth, with a competitive salary and equity.
RVP, Mid-Market Sales
Company: Hightouch
Location: North America
Posted Dec 19, 2025
This job posting seeks a Regional Sales Manager to lead a MidMarket sales team, emphasizing leadership in team development, quota attainment, and category creation. The role requires 3+ years of software sales experience, strong team-building skills, and a data-driven approach. Compensation includes a base salary of $150,000-$175,000 and equity options.
Customer Growth Manager
Company: Cloudbeds
Location: Latin America
Posted Dec 19, 2025
This job description outlines the role of a Customer Growth Manager, focusing on upselling, crossselling, and achieving sales targets through outbound initiatives. It emphasizes relationship-building, strategic account analysis, and collaboration with product teams. Key qualifications include sales experience in hospitality tech, industry knowledge, and proficiency with CRM tools.
Customer Growth Manager
Company: Cloudbeds
Location: APAC
Posted Dec 19, 2025
This job description outlines the role of a Customer Growth Manager, focusing on upselling and crossselling to existing customers through outbound and product-led initiatives. It details responsibilities such as building sales pipelines, maintaining stakeholder relationships, and collaborating with teams. Requirements include a track record in sales, hospitality industry knowledge, and proficiency in specific tools.
Data Services Manager
Company: MissionWired
Location: USA
Posted Dec 19, 2025
MissionWired emphasizes its mission-driven approach to fundraising, highlighting success in generating over $45 billion in donations and partnerships with global organizations. The company prioritizes innovation, social change, and diversity, while offering competitive benefits and remote work opportunities for a data services manager role.
Presales Solutions Architect
Company: Moveworks
Location: USA
Posted Dec 19, 2025
This job seeks a PreSales Solution Architect with technical expertise in Conversational AI, requiring experience in enterprise systems and strong communication skills. The role offers a competitive salary range of $169,240 to $239,000.
Production Manager - Direct Mail
Company: MissionWired
Location: USA
Posted Dec 19, 2025
MissionWired empowers nonprofits and political organizations with innovative fundraising strategies, achieving unparalleled success in generating over $45 billion in donations. The company emphasizes social change, diversity, and inclusive practices while offering competitive benefits and remote work opportunities for a production manager role focused on direct mail production.