Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Principal Software Engineer (Storypilot)
Company: Storyteller
Location: Egypt
Posted Dec 19, 2025
Storypeller seeks a technical leader to shape AI-driven workflows for their high-growth SaaS platform, focusing on innovation and team collaboration.
Staff Software Engineer (ClipCrop)
Company: Storyteller
Location: Ukraine
Posted Dec 19, 2025
This job offers a technical lead role in a fast-growing SaaS company focusing on AI and automation, with responsibilities in system design, team leadership, and product development.
Principal Software Engineer (Storypilot)
Company: Storyteller
Location: Tunisia
Posted Dec 19, 2025
This job posting highlights a high-growth technical leadership role at a fast-expanding SaaS company, emphasizing AI integration, system design, and impactful product development in a collaborative environment.
Principal Software Engineer (Storypilot)
Company: Storyteller
Location: Romania
Posted Dec 19, 2025
This role offers technical leadership in a high-growth SaaS company, focusing on AI-driven solutions and system design with opportunities for impactful contributions.
Lead Software Engineer (Web SDK)
Company: Storyteller
Location: Romania
Posted Dec 19, 2025
This job posting highlights a remote contractor role with competitive compensation, opportunities to work on high-impact tech projects for global sports brands, and a focus on AI-assisted development. The position emphasizes technical leadership, system design, and collaboration across teams, with clear expectations for problem-solving and innovation.
Customer Growth Manager
Company: Cloudbeds
Location: USA
Posted Dec 19, 2025
This job description outlines the role of a Customer Growth Manager, focusing on upselling and cross-selling existing customers through outbound initiatives. Key responsibilities include building sales pipelines, maintaining stakeholder relationships, and meeting revenue targets. Required skills include sales experience, industry knowledge, and proficiency in CRM tools.
Principal Software Engineer (Storypilot)
Company: Storyteller
Location: Ukraine
Posted Dec 19, 2025
This job offers a technical leadership role at a fast-growing SaaS company, focusing on AI integration and high-impact product development with global sports brands. The position emphasizes hands-on engineering, system design, and AI-assisted workflows while fostering team growth and innovation.
Associate General Counsel
Company: Runway
Location: USA
Posted Dec 19, 2025
This job description highlights a senior legal role with opportunities to work on cutting-edge generative AI projects, competitive compensation, and a focus on diversity. The position offers leadership in litigation, regulatory expertise, and collaboration across multiple legal domains.
Staff Software Engineer (ClipCrop)
Company: Storyteller
Location: Egypt
Posted Dec 19, 2025
This job posting highlights a technical leadership role at a fast-growing SaaS company focusing on AI-driven solutions for content creation. It emphasizes problem-solving, team collaboration, and leveraging AI tools to deliver impactful products. The role requires end-to-end ownership, system design, and mentoring engineers while balancing technical and business priorities.
Principal Software Engineer (Storypilot)
Company: Storyteller
Location: Serbia
Posted Dec 19, 2025
This job offers a technical leadership role at a fast-growing SaaS company focusing on AI-driven product development, with opportunities to shape systems and lead teams.
Strategic Finance Manager - User Growth
Company: Reddit
Location: USA
Posted Dec 19, 2025
This job description outlines a Strategic Finance Manager role at Reddit, focusing on user growth through data-driven models and cross-functional collaboration. It highlights key responsibilities, qualifications, and benefits, emphasizing impact and analytical rigor.
Lead Software Engineer (Web SDK)
Company: Storyteller
Location: Egypt
Posted Dec 19, 2025
This job posting highlights a technical leadership role at a fast-growing SaaS company, emphasizing AI integration, high-impact projects, and opportunities to shape technical direction. The position requires hands-on development, system design, and collaboration across teams, with a focus on innovation and reliable operations.