Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Customer Success Manager
Company: Saviynt
Location: Germany
Posted Dec 18, 2025
Saviynt's AI-powered identity platform helps organizations manage access and protect digital assets while driving efficiency. The company seeks a Sr Customer Success Manager to build customer relationships, align solutions with business goals, and ensure product adoption. The role involves strategic advisory, relationship development, and cross-functional collaboration. Saviynt emphasizes growth, innovation, and diversity in a positive work environment.
English Technical Support Agent
Company: 5CA
Location: Colombia,Costa Rica,El Salvador,Guatemala
Posted Dec 18, 2025
This job posting outlines a Technical Support Agent role with international team collaboration, technical requirements, and benefits like remote work flexibility and career development opportunities.
ETL Developer (Pentaho & AWS Glue)
Company: Capstone Integrated Solutions
Location: USA
Posted Dec 18, 2025
Capstone Integrated Solutions seeks a Cloud ETL Developer with Pentaho and AWS Glue experience. The role involves converting ETL processes and working in a customer-focused, growth-oriented culture with remote work benefits.
English Customer Support Agent
Company: 5CA
Location: Indonesia,Philippines,Sri Lanka,Viet Nam
Posted Dec 18, 2025
This job posting describes a remote Customer Support Agent role with requirements for language proficiency, technical skills, and location. It outlines benefits like flexible work arrangements, international team collaboration, and professional development opportunities.
Lead Counsel - Community Trust
Company: Airbnb
Location: USA
Posted Dec 18, 2025
Airbnb seeks a legal professional to contribute to policy and safety initiatives, emphasizing innovation and global impact in a dynamic environment.
(Associate) Visual Designer
Company: Buildout
Location: USA
Posted Dec 18, 2025
The text describes Buildout as a CRE software company with a strong team and innovative solutions. It highlights a job opportunity for a designer with competitive compensation and benefits, emphasizing collaboration, growth, and a supportive work environment. The company promotes its mission to transform CRE tech and values diverse, driven teams.
Engineering Manager - Tax Platform
Company: Airbnb
Location: USA
Posted Dec 18, 2025
This job posting seeks an Engineering Manager to lead a team, collaborate with cross-functional teams, and ensure compliance with tax regulations. The role involves strategic planning, team development, and fostering an inclusive work environment.
Sr. Tax Analyst
Company: G-P
Location: Mexico
Posted Dec 18, 2025
This job description outlines a Sr Tax Analyst role focusing on international tax compliance, transfer pricing, and collaboration with global teams. It requires expertise in tax regulations and strong communication skills.
Senior Implementation Consultant
Company: eClinical Solutions
Location: USA
Posted Dec 18, 2025
This job posting highlights opportunities to impact healthcare through clinical data solutions, offering career growth in a fast-growing company with a strong culture and recognition as a top workplace. The role involves consulting, implementation, and collaboration with clients and teams to optimize data strategies and deliver innovative solutions.
Senior Staff Security Researcher
Company: Cobalt
Location: USA
Posted Dec 18, 2025
Cobalt promotes a mission-driven culture focused on security innovation, offering competitive compensation, global collaboration opportunities, and a commitment to diversity. The role emphasizes research, tool development, and industry leadership while highlighting benefits like flexible work arrangements and professional growth.
Field Marketing Manager
Company: Elicit
Location: USA
Posted Dec 18, 2025
This job posting seeks a Field Marketing Manager to establish and lead Elicits field marketing function, collaborating with sales and cross-functional teams to design programs driving pipeline growth. The role requires 3.5 years of B2B marketing experience, strong project management skills, and an entrepreneurial mindset, with competitive compensation including equity and comprehensive benefits.
Senior Fullstack Product Software Engineer - DocSend
Company: Dropbox
Location: USA
Posted Dec 18, 2025
This job description outlines a Senior FullStack Product Engineer role at Dropbox's DocSend team, emphasizing responsibilities like leading projects, collaborating with cross-functional teams, and driving innovation. The position highlights opportunities for high impact and growth in a fast-paced environment with a focus on scalable solutions and AI-enabled features. Requirements include extensive experience in software engineering and specific technical skills.